Indulge in the Karisma Gourmet Inclusive® Experience at nine elegant a la carte restaurants and four gourmet corners. Every meal is prepared to perfection. Chill out at the Bellinis Bar, which serves a variety of Bellinis in a contemporary lounge ambiance. During the day, enjoy premium cocktails, refreshing beverages, and gourmet snacks at the swim-up bars. Venture a few steps down the beach to enjoy access to neighboring sister properties, El Dorado Casitas Royale and Generations Riviera Maya.
Rest your head in one of the luxurious suites. Accommodations range from spacious garden-view suites to extravagant swim-up suites. Every suite includes a  relaxing hot tub, a daybed on the balcony, and 24-hour room service. Look out onto the beautiful blue sea and lush tropical gardens and just relax. There are no worries here.

Luxuriously romantic, stretching on a secluded beach, the resort provides indulgences from gourmet cuisine, luxury swim-up suites, to a lush health club and personalize concierge service. Guests staying at El Dorado Royale can venture a few steps down the beach to enjoy access to neighboring sister properties, El Dorado Casitas Royale and Generations Riviera Maya.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 20 miles

Property Information

Year Built: 2000
Last Renovation: 2007
Floors: 3
Total available rooms and suites: 476

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 17025 reviews
  • 5.0 star tripadvisor rating
    Holiday full of memories

    From arriving at the hotel on 8th May to departing on 22nd the holiday was brilliant, so relaxing. The weather was perfect the staff assisted in making the holiday special even it was our 3rd visit. The only miss was the Jo Jo's had disappeared following a hurricane in 2020. Other than that I would recommend any couple to visit and it is adults only.

    May 31, 2023
  • 4.0 star tripadvisor rating
    We'll be back!

    We had a great stay at Casitas. This is the 2nd time we've been to this resort and we plan on going back. We arrived late due to problems at the airport, so the first day and a half we were lost in the shuffle and without butler service. Enter Miriam, butler to the rescue. She made the rest of our trip smooth sailing and was very attentive. As for the resort itself, it's gorgeous and everyone's very friendly. We'll definitely be back soon! Highly suggest el dorado/casitas.

    May 30, 2023
  • 5.0 star tripadvisor rating
    Mixology cart was amazing. Great drinks and experience

    Excellent mixologist. Very friendly and educational. Mexican whiskey was great and the special “lion king” margarita. Highly recommended. If you can find him, definitely try a drink from him. Excellente!

    May 30, 2023
  • 5.0 star tripadvisor rating
    Our favorite place

    Angel with the margarita cart makes the best margaritas!!! The resort overall is amazing. This is our second time here and we love it. The food is great, staff is great, resort is beautiful! We have nothing bad to say about this place.

    May 30, 2023
  • 5.0 star tripadvisor rating
    Honeymoon stay

    Amazing resort. Too many great options for food and places to hang out/relax. Special thanks to: -Ingrid - who works at Kick Restaurant and Spot - she went above and beyond to ensure our needs were accommodated. Outstanding customer service and a super friendly person. The resort is lucky to have her -Lorena - who works at Health Bar - always smiling and great person to have during your stay -Victor and Roberto - who work at Cocotal during breakfast - they went the extra mile to ensure we had a good experience

    May 30, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319