Indulge in the Karisma Gourmet Inclusive® Experience at nine elegant a la carte restaurants and four gourmet corners. Every meal is prepared to perfection. Chill out at the Bellinis Bar, which serves a variety of Bellinis in a contemporary lounge ambiance. During the day, enjoy premium cocktails, refreshing beverages, and gourmet snacks at the swim-up bars. Venture a few steps down the beach to enjoy access to neighboring sister properties, El Dorado Casitas Royale and Generations Riviera Maya.
Rest your head in one of the luxurious suites. Accommodations range from spacious garden-view suites to extravagant swim-up suites. Every suite includes a  relaxing hot tub, a daybed on the balcony, and 24-hour room service. Look out onto the beautiful blue sea and lush tropical gardens and just relax. There are no worries here.

Luxuriously romantic, stretching on a secluded beach, the resort provides indulgences from gourmet cuisine, luxury swim-up suites, to a lush health club and personalize concierge service. Guests staying at El Dorado Royale can venture a few steps down the beach to enjoy access to neighboring sister properties, El Dorado Casitas Royale and Generations Riviera Maya.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 20 miles

Property Information

Year Built: 2000
Last Renovation: 2007
Floors: 3
Total available rooms and suites: 476

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16781 reviews
  • 5.0 star tripadvisor rating
    Awesome tour while staying at El Dorado Royale

    We did the Jungle Rock Tour this morning. It was so much more than that. Started with a short bike ride through the property. Stops at the green house, the ranch and 3 different cenotes. We ended at the cenote that they host the mayan weddings. They had some cultural information including authentic snacks and beverages. It was really awesome! A must do if you are here on Sunday morning. Thank you Laly, Fernando and all the folks that helped make this an awesome experience.

    Jan 29, 2023
  • 5.0 star tripadvisor rating
    La Isla has the best food

    Henry and his colleague Wilberth at La Isla are amazing and took very good care of us. This was our favorite food on the property and is really nice authentic Mexican cuisine. If you come on Sunday, there is a beautiful fish market with fresh ceviches and a taco station. Breakfast here is amazing too.

    Jan 29, 2023
  • 5.0 star tripadvisor rating
    Amazing vacation!!!

    We stayed at El Dorado in Riviera Maya at the beginning of January and it was the nicest vacation we have had so far!! The place was beautiful and the service was amazing! Our butlers Miriam and Claudio were beyond incredible! Our room was spotless and always stocked with drinks and towels and whatever else we needed! The beach was kept perfect and our server Paty was adorable and amazing! Our butlers went above and beyond to make our stay comfy and beautiful! There was an on site physician that we needed late one night and our butler called him and arranged for us to see him quickly!! I can’t express our gratitude enough for these amazing people! We can’t wait to go back and see them!!!

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    Waiter

    Went to LA Isla restaurant for lunch and our waiter went above and beyond. Luis was great! We never had to ask for a thing and he even brought us dessert without asking and it was the best by far at this resort! Thanks Luis!

    Jan 28, 2023
  • 5.0 star tripadvisor rating
    Home away from home

    Six weeks before we went we decided we needed a January getaway and booked 5 nights at the Casitas. This was our 3rd trip here and definitely won't be our last. As soon as we pulled up and got out of the car I immediately spotted Macaroni. He came right over to assist us with our bags and took us over to the Casitas check-in after we grabbed a drink to go from the lobby bar (BEST chocolate martinis!!) While we were checking in he got each of us a glass of champagne and then took us to our room after check-in. The whole week we were there he made sure we had everything we needed. On the last morning he picked us up early before our checkout time and took us up to hopefully see the monkeys. Much to our surprise we saw them! It was such a cool experience and one we will never forget!! He really made us feel like VIPs the entire vacation and we can't wait to see him next time! The first year we went we were in a beachfront casita (2601), last year a beachfront (2717) and this year we were in one of the casita buildings (2712). Honestly, the view from 2712 was better than 2717. For the money we saved we would definitely stay in one of the buildings again. The only thing about that is there is no guarantee you will get a ground floor room. (I really wish they would add the option to guarantee this even if it was a higher rate). This was a 5 night trip and we literally spent 4 full days at our Casita pool in block 27. Juan was the pool bartender the first day and he remembered us from last year and it was fun catching up with him. The other days we had Jovany and it was nice visiting with him and he helped teach us some Spanish. The last full day at the pool some younger couples were there as well and we all had a great time with Jovany. Lots of laughter and just a GREAT time! The first night we were there we ate at Jade and JJ was our waiter. He is simply amazing as well!! Later we remembered we had him as a waiter the previous year at Haab. We really enjoyed every meal and ordered room service a couple of the days for lunch because we didn't want to miss our pool time. The room service was really good this time as well! The only real disappointment was that the fruit must not be in season in January. The two previous trips we went in April and ate a lot of fruit because it was so good. We had been looking forward to it again but this time it left a lot to be desired. The shows are great but we had already seen them the previous visits. We did see a new one, the Fire and Lights show on the beach and it was really cool. The weather was perfect that night as well. Hopefully they will get some new shows before out next visit. When we are at the resort we truly feel like it is our home away from home. Everyone is so nice and the property is just gorgeous! We can't wait to go back!

    Jan 27, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319