Dreams Vista Cancun Golf & Spa Resort, a brand new, contemporary family resort, is perfectly set in the exclusive gated community of Puerta del Mar. Each luxuriously equipped room or suite feature modern and stunning architectural design and breathtaking views of the Caribbean Sea or nearby Isla Mujeres. A relaxing world-class Dreams Spa by Pevonia®, an exclusive rooftop pool, two surf pools, fitness center, countless daytime activities and an exciting nightlife make this a must-stay destination. Dreams Vista Cancun Golf & Spa Resort boasts 416 spacious ocean view rooms and suites including 185 Family Connecting suites & 137 Deluxe Family Ocean View Suite featuring modern designs.
LocationCancun - On Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1916 reviews
Beautiful Resort 😍
This is a beautiful resort. All the activities, hard working people, and the services were great. I'll definitely recommend this place. Shout out to Isela for being so helpful, kind and professional.
Portifino Restaurant makes this hotel
Amazing food and service at Portofino restaurant from our host Carola and the manager Jean Paul. It was so good we ended up going back most nights of our stay. We had a personal pasta cooking demo at our table which was great. They remembered our names and all of our drinks every night and our glasses were never empty
What a fantastic holiday!
Wow - what can I say! What a fantastic holiday we’ve had! The Dreams Vista hotel was wonderful - well maintained and clean. I’ve never used such luxurious beach toilets! The staff were excellent - friendly and attentive. The bar staff were brilliant, especially Bryan, Mauro and Jose. Whilst all the restaurants were good, the roof top restaurants were fantastic. The coffee shop was another favourite, our sons loved the ice lattes and sugar pretzels. I usually come back from holiday craving a ‘proper’ coffee but not this time - it was like having a Costa on site. We were very well looked after by Jose, who went above and beyond to make our holiday memorable. We celebrated our anniversary whilst on holiday and hotel helped us celebrate in style. Our room was decorated, we received a bottle of fizz and a gift. Our table at the restaurant was decorated and our dessert brought with a sparkler. The entertainment team were superb, they were enthusiastic, friendly and really made the holiday. Irene, Jessica, Isela, Bryan, Rubi, Henry, Eric and especially David and Samanta kept us busy during the day with pickleball, aqua aerobics, surfing, games, beach volley ball and football. At night the entertainment was good, with the highlight being the silent disco. The entertainment team couldn’t do enough - thank you! We look forward to returning to Cancun in the future.
Resort was good but need to review their policies
The hotel was great including the amenities. The best part were the preferred club bartenders Hector and Roberto who made us some fantastic drinks and provided an excellent experience to the guests that were at the club. The reception staff especially Diego in the preferred club went out of his way to assist us. Jesus from roof top pool provided exceptional service and his cheerful demeanour was always appreciated. The only reason I did not give the resort 5 stars was due to their teen policies. We paid adult preferred club prices for our teenager including the massage but he was not able to use any of the facilities, including the roof top pool because of their age policies. The only thing he could do was to go to teen club on his own defeating the purpose of a family vacation. It makes no sense to charge adult prices for teens who are not able to use the same facilities, and they don’t drink either. The only other thing that was a turn off was the constant attempts to upsell us on private meals and or extra items at the restaurants. This was the first time we have been at a resort from this chain where we were constantly being solicited for meals and extra services. We did enjoy the aqua twister and would recommend it.
Fantastic Cancun Resort
A great resort. Recommended. The 5 x main a la carte restaurants were great. Lots of choices. The rooftop bars/restaurant food /views were Shard esk! The drinks were all branded and great service from staff to bring drinks to you. Also a great 'Starbucks' on site Nice small touches like tequila stalls / taco buffers / crepes all part of all inclusive Eric and the entertainment team were great esp at seafront mexican buffet and all classes. Lots of fun classes plus there was a great gym with beautiful views A fantastic time had by all the family. Have to say the staff were brilliant and loved the people and culture. Would go back to Mexico again !