General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6204 reviews
Lovely hotel with lovely staff
Lovely hotel with very friendly staff. Thoroughly enjoyed ourselves for the whole week! Stayed on an all inclusive basis as Preferred Club which was worth the extra, didn’t realise when we booked! Food was excellent and bar staff didn’t pour small measures! Daniel in the restaurant was great fun, so friendly and welcoming, as were all the staff. Pools were very good, warm and plenty of beds around them with a choice of four pools. Can recommend the hotel very highly.
Staff were amazing very attentive. Bar staff very good. Special thanks to Daniel! Who was very good and very entertaining. Great hotel, great position, great food, very good choice of restaurants What more can I say!
Hotel is fantastic . Food great quality , bar staff very friendly , cocktails using g good quality spirits . Daniel restaurant manager was amazing , professional and so friendly . We had an amazing stay and will be back Thank you
The staff are so lovely and nothing is too much trouble. The food is good and the selection of drinks with the unlimited package is amazing. Bit disappointed with the restaurants as there were more open last year.
A Very, very nice hotel.
Can’t really fault this very large hotel. Part of Hyatt Group. Lovely setting minutes from beach. 8 pools in total. Great staff, very friendly and helpful. Well specified rooms. Breakfast rooms have dedicated cooked breakfast chef sections, dedicated pancake/omelette station, fresh fruit, pastries to die for etc. sun lounges and free towels at pools. Various lounges and cafe and a spa.