Location
Playa BlancaProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7125 reviews-
A great hotel for a lovely holiday
Been to this hotel a few times as preferred club members and as always the standard is excellent. The staff are very helpful and will go to great lengths to help in any way they can. A special mention to Marta Del Rio, front desk manager, who always is extremely helpful and professional.
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Great hotel
Wonderful hotel with attention to detail. Great staff always helpful and a great range of facilities. Great food choices and location excellent. Opposite beach and minutes from the marina. Pref club is well worth it, gives you a lot of choice. A great stay!
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Won’t come back
The food in the specialty restaurants was bland. The entertainment was tacky. I wonder what is the overall cleanliness strategy in this 5 star rated hotel given that I was given disgustingly filthy cutlery (picture attached). No one really seemed to care. Luckily there are better options on the island of Lanzarote so I won’t be coming back to this hotel. I will also advise family, friends and colleagues against staying there.
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Outstanding Hotel
As usual checked in to our preferred club room no problem as we were returning guests bottle of cava and beautiful chocolates in the room following day really enjoyed the way the staff treat the guests and can not fault the hotel catering, breakfast was as usual excellent and we are having a fantastic holiday thanks to all the staff and managers in the hotel will be back soon
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A good hotel with much to offer.
Just a note about the Rendezvous Bar at this hotel. Led by Jorge, the staff were brilliant and I say a heartfelt 'thank you' to Odalis Maria, Uxhe, Tony, Saday, Nuria and the other staff that make up the team. Despite a small number of ignorant and rude guests making life difficult they all just smiled their way through. The downside was the Preferred Club lounge where the food and drink on offer was basic and not of the standard expected and required. Excellent pool areas and restaurants more than met the challenge