Customer Ratings & Reviews
TripAdvisor Traveler Rating3642 reviews
Great staff. Everyone was very friendly and attentive. They gave good recommendations for food and entertainment. The hotel was in a good location and the free shuttle to the beach was great.The room was a bit smaller than expected but very clean.
Disgusting hotel and terrible room
Absolutely disgusting! I cannot believe I came here thinking that this hotel would be great. If you are a world traveler and stayed in nice hotels, this is not it. Breakfast-bugs everywhere. Not clean. Dirty bowls. Old fruits. So shocked by the low standards. Room-design flaw. Bathroom is a sliding glass door facing the beds. If you use the bathroom, you will wake everyone up since the lights shine through the glass door. Mattress is so soft. I cannot sleep on a mattress like this. Beach is not close to the hotel. No views. I got an email before the trip that I can upgrade the room for $16. When I arrived, lots of upgradable rooms but the hotel said I can pay $40 a night to upgrade. I would not recommend this hotel to anyone. Go somewhere else. They also charge 40 a night resort fee. For what? Beach chairs that have holes in them?
I love doubletree and there staff, especially Christain was the best and kindest person around great employee and friend. Christian told us where to go and all the places he recommended where great. He is a amazing person doubletree hilton is very lucky to have a great employee like this young man. We have a friend for life. The staff and people at doubletree hilton are awesome
We appreciated how the room was so efficiently designed. The lighting. Reading lights. The doors. The layout. Staff was extremely friendly and competent. And have to mention the delicious chocolate chip walnut cookies. Delicious !!
Safe, beautiful, immaculate
I travel for business alot. I've been a Hilton Honors member for years. This is the very first Doubletree that I've stayed in of this kind. This is a modern day throw back to the original classy Hilton. Hilton was a luxury brand years ago and this location had that vibe. Well run. Great service. Good drinks. Safe area with shopping close by. Shuttle to a beach. Short ride to the airport. Jeziel at the front desk and Sophia at Cafe Pierre were awesome!"