{{title}}
Resort Details
Hotel Advisories
Customer Ratings & Reviews
TripAdvisor Traveler Rating
-
Unsurpassed quality, service, cleanliness
For my business trip, my room was immaculately clean and had fresh decor. I am extremely fussy about room cleanliness and this hotel meets my expectations. The staff was more than professional and willing to go the extra mile to help. I would definately stay there again.
-
Corporate Event went smoothly
We had an all-day corporate event for 150 people and Kristin and her staff did a fantastic job. They were accommodating, flexible, friendly and everything was on time and correct. I would definitely recommend them for any event.
-
Fading property/overpriced stay/no cafe/ $20 breakfast "buffet"
This is a fading property. Either needs a substantial investment in renovation or significant cost reduction for budget travelers. Carpet in public spaces reeks of smoke and cleaning product. No microwaves in rooms, The bathroom sink in my room did not drain. Weird rust corrosion on towel shelf in shower. Toilet piping actually leaked on floor in bathroom entire time. Lobby "cafe" wasn't open entire stay, including weekday mornings. Parking: additional charge, despite being in a totally suburban region. If you can stay here on a corporate expense spreadsheet to cover over-charging for any small amenity - have at it. Otherwise, there are better values nearby. And no, didn't get the cookie. Wasn't even clear where to get one, despite the "warm cookie" being the seemingly biggest marketing message to promote the property. Folks who worked there - kind and friendly, but that doesn't make up for a sub-par lodging experience at an overpriced rate.
-
Clean and accommodating
Friendly and accommodating staff. We enjoyed the Indoor and outdoor pools with lounge space. Their on-site restaurant was a bonus. We would definitely stay here again. The room was clean and spacious.
-
Poor Management
They double booked my credit card and I have been calling for two weeks every single day trying to get a manager on the phone finally talk to the controller or assistant and they still messed it up they now have my money and have not given me a credit