Resort Details
- Four Twenty Restaurant & BarEmbark on a culinary adventure with "Our Culinary Journey." Experience diverse flavors from continents near and far, harmonizing spices and natural ingredients. Our menu celebrates nature's bounty, with a focus on healthy and vegetarian options. Close you
- Restaurant West and Garden TerraceRestaurant West and Garden Terrace offers a delectable breakfast buffet featuring hot and cold options, a live omelet station, juices, aromatic coffee, a tempting selection of pastries, fresh fruits, and savory meats.
- Accessible facilities
- ATM/Cash machine,Offsite
- Beauty shop/salon,Offsite
- Bell staff/porter
- Car rental desk,Offsite
- Casino,Offsite
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Accessible parking
Service dogs allowed - ATM/Cash machine, Offsite
- Beauty shop/salon, Offsite
- Bell staff/porter
- Car rental desk, Offsite
- Casino, Offsite
- Concierge desk
- Currency exchange
- Direct dial telephone
- Dry cleaning
- Florist, Offsite
- Gift/News stand, Offsite
- Grocery shopping service available, Offsite
- Housekeeping - daily
- Indoor pool
- Interior corridors
- Limousine service
- Meeting rooms†
- On-Site parking†
- Parking†
- Pets allowed†
- Restaurant
- Room service
- Safe deposit box
- Shops and commercial services, Offsite
- Storage space
- Sundry/Convenience store, Offsite
- Tennis court, Offsite
- Tour/sightseeing desk
- Travel agency
- Valet same day dry cleaning
- Wireless internet connection in public areas
- Business Center
- Copier
- Fax Machine
- Printer
- Wireless Connectivity
† Fees may apply
- Children's program †Playground as well as open air swimming pool with children`s and baby pool just 500 m from our hotel.
- Fitness center on-site
- Indoor pool
- Whirlpool
- Attraction
- Messe Zürich
- Attraction
- Attraction
- Uetliberg MountainAbove the rooftops of Zurich the Uetliberg towers with its summit at 871 meters above sea level. From there you can enjoy a magnificent panoramic view of the city of Zurich, Lake Zurich and the Limmat Valley, all the way to the Alpine panorama.
- GrossmuensterGrossmünster, a significant landmark in Zurich, stands as a symbol of the city's rich history and spiritual significance. With its distinctive twin towers, this Romanesque-style church has a storied past dating back to the 12th century. Its architectural
- Swiss National MuseumImmerse yourself in Swiss history and culture at the Swiss National Museum. Housed in an impressive fairytale-like castle, the museum showcases a diverse collection of artifacts, artworks, and historical objects that offer insights into Switzerland's rich
- Kunsthaus ZurichKunsthaus Zurich is a harmonious convergence of classic and contemporary art, where masterpieces from different eras coalesce. This cultural gem showcases a rich collection spanning centuries, allowing visitors to explore the evolution of artistic express
- LidenhofLindenhof, a historic and tranquil oasis in the heart of Zurich, offers a peaceful escape from the city's bustling streets. With its rich history dating back to Roman times, Lindenhof provides stunning panoramic views of the city and the Limmat River. Thi
- Opera HousePopular plays, famous singers as well as regular world premieres, children's operas and ballet characterize the versatile program. During the 20-minute break at the Opera House, the Bernhard Bar Café invites you to linger with its cozy theater atmosphere.
- BahnhofstrasseThe Bahnhofstrasse is the most popular shopping street (without car traffic) on the left side of the river Limmat in Zurich. Connecting the main railway station with the Lake of Zurich, this is a very attractive street with charming restaurants, elegant f
- Chagall Windows at Fraumunster ChurchThe Fraumünster church is one of the most popular sights of Zurich. Augusto Giacometti (1945) and Marc Chagall (1970 and 1978) contributed by painting impressive and colorful window glasses. The church is situated directly at the river Limmat in the old t
- Hallenstadium Venue HallThe Hallenstadion is a multi-purpose facility located in the quarter of Oerlikon in northern Zürich. The Hallenstadion has been a top venue for entertainment in Switzerland as many international artists have performed at the venue, spanning a wide range o
- Central Railway StationThe impressive building of the central railway station of Zurich is situated close to the river Limmat in the city centre. Besides the railway service, restaurants and shops (ShopVille) are at the travelers disposal on three floors. Before Christmas, ther
- Old Town and LakeThe Lake Zurich is a beautiful natural border to the city, providing parks, bars, restaurants and lots of space for relaxation. Many baths invite for swimming in the summer, when the water temperature is appr. 20 degrees. The old town is situated on both
- Musical Theatre 11Theater 11 impresses audiences with a wide-ranging program covering musicals, comedy and dance. Many renowned national and international productions stop off here on their tours. The theater also contains a bar and restaurant – where visitors can spoil p
- FIFA World Football MuseumThis museum celebrates the rich heritage of football and the game’s ability to connect and inspire the world.
- Zurich WestTrendy former industrial district with nightlife, cinemas, bars and trendy restaurants.
- City of ZurichVisiting the city of Zurich, walking the Bahnhofstrasse doing shopping until you reach the lake and enjoy the essence of the city.
- Zoo ZurichZoo Zurich is a captivating blend of nature and culture, bridging the gap between humans, animals, and the environment. The expansive Masoala Rainforest, spanning 11,000 square meters, transports visitors to a tropical haven. From its lush landscapes to e
- MuseumsZurich offers about 50 museums. The most popular museums are: Kunsthaus Zurich (classic and modern arts), Museum Bellerive (applied arts), National History Museum (Landesmuseum - historical exhibition in a medieval building), Museum of Design – Museum für
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1886 reviews
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May 21, 2025Very good
I had a fantastic stay at Crowne Plaza Zurich! The hotel is modern and beautifully maintained, with a stunning lobby that creates a welcoming first impression. My room was exceptionally clean and comfortable, with all the amenities I needed. A special thanks to Stathis, who was incredibly kind and hospitable—he truly made me feel at home with his warm and professional service. The staff overall were attentive and friendly. I highly recommend this hotel for both business and leisure travelers. Looking forward to returning!
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May 20, 2025
Very good
The hotel is really good, at the restaurant Stathis was really kind, really good hospitablity. Nice hotel! Rooms nice,wellness good and clean, breakfast is good, gym is well equipped, the staff is really friendly. Very nice hotel in Zürich.
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May 16, 2025
Memorable stay
My husband and I had a most unforgettable experience at the Crowne Plaza Zurich as we celebrated our 20th anniversary. On arrival, we felt very welcome, greeted with a smile by GianCarlo. We arrived early and our room was not ready; he assisted us with our luggage and invited us to have a welcome drink, as per IHG, and we also received our welcome amenities as Platinum Ambassadors. We met the Duty Manager, Christian, who escorted us to the Fourtwenty Bar and Restaurant to relax. They were very helpful, prioritized us, and promptly checked us in. We also received our requested quiet room on a high floor. Kudos to the housekeeping team; the welcome letter and chocolate were always appreciated. The room was spotless, the bed was comfortable, and it was cleaned every day. We met Chronis, who was very knowledgeable and happy to help us navigate our tour. We had dinner at the Fourtwenty Restaurant: The waiters were very special indeed. I didn't catch their names. They recommended we try the daily special; it was a great choice. Thank you, Chef. The hotel is a 4-minute walk to the tram, very accessible. On departure, we met Raquel, who checked if everything was okay. All we can say is we had a great stay. Switzerland is a magical place; everything is beautiful. Thank you; we will visit again.
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May 04, 2025
Excellent customer service
Tatjana is an absolute star! I am a platinum member with IHG and I stay in this crowne plaza at least quarterly due to work. From start to finish, her attention to detail, remembering the little things, and precise customer service are rare qualities that should constantly be emulated in establishments all over the world. Thanks, Crowne Plaza Zurich team, will be back!
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Apr 30, 2025Disappointing Check-In Experience at Crowne Plaza Zurich
We arrived at 4:30 PM, expecting a standard check-in. An older staff member initially welcomed us and began the process. However, when we questioned a price discrepancy between our IHG confirmation email and the rate being charged, she called over a younger receptionist—and the experience deteriorated quickly. The second staff member was rude, dismissive, and condescending from the start. She made no effort to assist, showed no understanding of the IHG booking system, and even implied our confirmation email might be fake. Her tone and attitude were completely inappropriate, and her name tag was covered, or we would have reported her directly. When we asked to speak with the manager, she coldly said, "This conversation is over. The manager will speak to you," and walked away. We were left waiting in the lobby for over 30 minutes with elderly parents, without a seat, water, or any follow-up from the front desk. The duty manager, when he arrived, was the only professional we dealt with. He reviewed the emails, confirmed a system error on IHG’s side, and rebooked our rooms with the correct rate. He apologized for the situation, which we appreciated. However, our check-in wasn’t completed until 6:30 PM—2 full hours after arrival. None of the other staff offered an apology or showed any concern. Only the manager acted with professionalism and courtesy. This was by far one of the worst hotel check-in experiences we’ve had. The staff (except the manager) lacked basic customer service skills, and the situation was handled poorly from the start. We expected better from an IHG property.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 19
- Pet Policy : Two Pets under 60 lbs each, per room, are allowed. Service animals welcome.