Located on Canal Street and just steps from Bourbon Street, Crowne Plaza® New Orleans French Quarter features elegant guestrooms, premium amenities, and free Wi-Fi. We also offer 20 refined meeting rooms, perfect for any type of event.??With an unrivaled location, our hotel near the French Quarter provides easy access to the must-see sites. Visit Jackson Square and sample the celebrated hot beignets at nearby Cafe du Monde. Next, hop on a streetcar, and head to the National WWII Museum to reflect on history, or the Garden District for antique shopping. At night, catch a game at Caesars Superdome.?Indulge in Cajun-style dishes, listen to live jazz, and enjoy your stay at our upscale New Orleans hotel.?

Property Information

Year Built: 2002
Accessible rooms: 23
Double bedrooms: 430
Floors: 14
Nonsmoking rooms: 693
Single-bedded accommodations: 263
Suites: 32
Total rooms: 693


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Our hotel allows service animals only within the property.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 2382 reviews
  • 2.0 star tripadvisor rating
    Bypass at all costs!

    2 is for the Bag, Valet and front desk service, which, they should get a 5 but the other sour staff and poor conditions of the hotel really deserve a 1. Housekeeping seemed highly annoyed and bothered when asked fie additional towels on separate occasions and with different members. Yes, they have a grueling task but a tad bit off hospitality goes a long way. And we still tipped generously. The heart of the low rating is the horrible condition of the hotel. It is like a Motel 6. They do not have ANY microwaves on the entire premise for guests. When you're in NOLA eating and leftovers are mandatory, therefore, microwaves and refrigerators should be too. Refrigerators are available upon requests. The room had a cat piss smell, which we had to get our own carpet deoderizer and Lysol. Additionally, the carpet had a big red kool-aid like stain, which again, was not initially noticed. There was blood on the shower curtain, which we did not initially see. The room was next to the pool, which thankfully, no one swam in. The furnishings were Ikea-like basics. Barely put together and when needed, caulking was placed on by what seemed like a three year old's handiwork. Valet Parking is $55 per night, 4 blocks away. When exiting, you step into Meth Zone, so prepare yourself and watch EVERYTHING. Been to NOLA plenty of times and this is by far, the worse accommodations ever experienced. Again, sans a few pleasant and helpful staff members, this place is to be avoided at all costs. Photos would only make you nauseous.

    Jan 31, 2023
  • 1.0 star tripadvisor rating
    Unpleasant Experience

    A few notes on the poor review: - Front desk staff had no knowledge on simple queries like, 'where is a nearby cafe?' - Room was okay, did the job although lack of water pressure - Ate breakfast at the hotel. Food again was average but when it came to pay two of the staff members advised that the bill was $135 going on and on about special, expensive coffee beans, inflation etc. They went on for a good two minutes before advising that they were joking and gave us the proper price - approx. $35. Extremely off putting, not funny at all. Another guest noticed and shared that they were tricked similarly the day prior. I would not suggest this hotel to a friend.

    Jan 28, 2023
  • 3.0 star tripadvisor rating
    great location, beautiful lobby, dated sleeping rooms, surprising meeting space

    At the corner of Canal and Bourbon, this hotel is IN THE THICK of things. With Mardi Gras having started the day before our arrival, the party was already in full swing. Our sleeping room faced Bourbon Street so it wasn't quiet but that's OK. I loved the second floor balcony that overlooked the revelry. I'd rather be over it than in it. This hotel is convenient and walkable (though, you'll get wet and dirty) to most things you'd want to do and see in town. It's not a super safe area but just stay in groups. The hotel front desk staff were friendly. The banquet staff were also really helpful and on top of things for all of our banquet events. The sleeping rooms are fine. Dated yet spacious. There is no refrigerator or microwave. Our room was fine. Our housekeeping the first day was great. The second day really left a sour taste in my mouth. It was so disappointing and I just wish we had hung the DND door tag. Trash cans weren't emptied. Only half the towels were replaced. The bathroom floor corners were pretty gross. I don't like my bed touched during my stay as I get my pillows all set where I want them. I leave a note asking for my bed to not be made. The first day, my request was honored. The second day, all of my things had been moved (I had PJs and a notebook AND MY NOTE on the bed and all were moved elsewhere in the room). My personal pillow was in a weird place. I had washed a travel mug and it had been taken off the tissue where it was drying. Ew. I'm bummed that second day experience tainted our visit.

    Jan 13, 2023
  • 5.0 star tripadvisor rating

    This was our first time in New Orleans, LA. We stayed at hotel Astorcrowneplaza and had a wonderful experience. One of the staff member name Sam was very helpful in providing info on local dining and transportation ( tram use) and making our trip fun in a short time. He was very knowledgeable, friendly and helpful and made our stay at the hotel awesome. Employees like him makes travel fun and we will stay again at the same place. Thank you Sam and we wish you the best!!!

    Jan 11, 2023
  • 5.0 star tripadvisor rating
    Great service from front desk

    We had a short stay in New Orleans after a tiring day and the front desk staff were very helpful in accompanying our request. I asked Dikshita (DJ) to accommodate our requests as we were traveling with a kid and she was very kind and listened and accommodated our requirements. Overall it was a great experience checking in and we are very pleased with the service.

    Jan 08, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319