Enjoy unbeatable experiences at the Crown Paradise Golden All Inclusive Resort, for adults only, in Puerto Vallarta, México.

The Crown Paradise Golden All Inclusive Resort is an exclusive Paradise for adults on the spectacular shores of Banderas Bay in Puerto Vallarta, México. This is a place where couples can enjoy a unique romantic experience, singles and friends can reconnect while marveling at the activities and personalized service offered by the hotel. Guests can choose between recharging their batteries or just relaxing.

Our adults only resort offers everything you need to create unforgettable moments in our all inclusive property. If you long for vacations somewhere warm and sunny where you can escape from the world – even only for a few days – the Crown Paradise Golden All Inclusive Resort in Mexico awaits you.

- Spacious and comfortable rooms with balcony and ocean or pool view
- Personalized service
- Wide variety of activities, sports and entertainment
- Domestic and imported drinks

We are renowned for our wide variety of a la carte specialty restaurants and personalized service. Discover why our guests prefer us. Out hotel has one of the highest repeat client rates in the destination and we have developed a successful guest loyalty program which benefits both hotel and guests.

Come and discover the perfect inspiration for declaring your love for your partner during a romantic, torch lit dinner on the beach with Puerto Vallarta’s incredible sunset in the background. Or simply plan your dream wedding in the Crown Paradise Golden All Inclusive Resort, your ideal option!

No one under 18 permitted at hotel.
The Crown Paradise Golden Resort is an adults only property however, they do share some common areas with the sister family oriented hotel which would be the theater, tennis courts and sports area.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1997
Last Renovation: 2015
Buildings: 3
Floors: 7
Total rooms: 214

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory It is our policy that all guests under the age of 20 years old, must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
Advisory The Registered Guest is responsible for payments on incidentals per room and must be an adult of at least 18 years of age. Likewise, it is responsible for any and all damage caused to the room.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 7979 reviews
  • 1.0 star tripadvisor rating
    Horrible hotel with lying staff and manager

    Short summary of our unfinished stay: We arrived at night and wanted to order room service, but it was not possible because there was no phone in the room. I complained to the receptionist and he said he would take it up with the manager and it would be resolved. In the meantime, I was supposed to call room service from the front desk. The next day in the evening I asked again at the reception for our phone, the new receptionist didn't know about any complaint and that we have this problem. Looks like no one is doing anything about it, the phone hasn't been missing since we arrived and they don't care. On the 3rd day of our stay a drunk guest tried to enter our room, I opened the door and told him he had the wrong room. He left and came back 15 minutes later and tried to open the door again, this time with more force. I told him through the door that it wasn't his room and he started peeing in front of our door. The urine also went into our room. Since we had no phone, I had to go down to the front desk, I told them about the incident and they wanted to send someone to clean it up. After an hour nothing happened and my wife was so disgusted by the urine in our room that we went down to the front desk again. Again, no one knew anything. Because of all this we decided to leave the hotel 3 nights earlier than planned and look for a new one. The manager accepted and said we would get our money back. We filled out a form for the refund, they promised us the money would be on our account at the latest 72 hours later. Now 6 days later we still have no money on our account and nobody is reachable on the phone. Looks like it's necessary to escalate this issue with PROFECO and with a lawyer. This hotel looks better on the pictures, but in reality it is extremely bad. The rooms are in bad condition, the area around the pool is dirty. The restaurant is full of birds eating from the buffet, which is not hygienic. The restaurant is also too small, when you arrive to eat you have to wait 15 minutes to eat and we were not in high season. This was our first and last visit and we would never recommend anyone to come here. Holidays are to relax, not to deal with problems.

    May 19, 2024
  • 3.0 star tripadvisor rating
    TURN DOWN THE MUSIC!!!

    We have been coming to Crown Paradise Golden since 2013. One of the main reasons we keep returning is because of their fantastic staff! Daniel Golden always goes above and beyond to ensure that our stay is the best it can be. Carlos at the front entrance is always smiling, friendly, and eager to help. Yolanda in housekeeping does a wonderful job cleaning our room and making sure that we have everything we need. Sadly, three of our favorite bartenders, Polo, Guillermo, and Jose, are no longer working there. We will definitely miss them! Our oceanfront room was very nice, the airconditiong worked great, and we had plenty of hot water. The breakfast buffet provided lots of good food to choose from, and we enjoyed the cold beer and delicious paninis at the Breeze Bar. In some areas, however, the resort is not up to its former standards. The main pool has many missing tiles and broken grates, the bridge is rusted underneath and needs painting, and the pool restrooms need to be better monitored, maintained, and cleaned. Most annoying to us on this visit was the music played around the pool which was so loud that it was almost impossible to relax or to carry on a conversation. The music seemed to be more for the benefit of the staff playing it as opposed to the enjoyment of the resort guests. This would be an easy fix for the management and would make the resort experience so much better for the guests as vacations are meant to be relaxing. We hope these issues will be addressed so that we may once again better enjoy "our home away from home."

    May 16, 2024
  • 2.0 star tripadvisor rating
    Off to a horrible start at Golden

    I recently stayed at the Crown Paradise Golden in Puerto Vallarta, arriving on May 13th. Here’s an overview of my experience so far: **Travel and Arrival:** I flew from Reno, Nevada, via Southwest Airlines, which as always, was a pleasant experience. Upon arrival in Puerto Vallarta, the private van transfer to the hotel was smooth and the service was excellent. **Check-In Experience:** Upon arriving at the hotel, I found the staff to be friendly despite the place being quite busy. However, when I tried to check in, my reservation couldn't be found, even though I provided the confirmation details with our names and numbers. I contacted Bank of America Travel, who apparently uses Priceline. After an hour of being on the phone with my BofA representative and waiting for a Priceline supervisor, another 20 minutes were spent trying to get someone to speak to the hotel desk supervisor. Even after this, no one could find our reservation. **Resolution of the Check-In Issue:** After another hour on the phone, BofA provided a new confirmation number. When I gave this new number to the hotel, they finally found our reservation in the day's reservation bin. It turned out the paperwork had been printed that morning, but initially, no one noticed our names. This caused unnecessary frustration and wasted 2.5 hours of our time. **Room Issues:** We were assigned rooms on the 7th floor (room 1708). I noticed my room had two full beds instead of one king bed. The room had several issues: - The phone had a bad cord. - The fan and light switch didn’t work properly. - The bed light bulbs made horrible noises. I sorted out the bed issue the next day and was moved to a room with a king bed on the same floor. This new room was better maintained, with working lights and fan. However, I encountered another problem: there was no hot water at 8:30 PM, presumably due to high demand. I tried the shower again at 10 PM, and the water was still lukewarm at best. **Further Issues:** I requested a coffee machine and ice. The phone in my new room was dead, so I had to ask friends in another room to call down for me. They were told that no one was available to bring me a phone. While I did get a coffee machine, there was no ice. **Final Thoughts:** I will continue to update this review with more details about the food and other aspects of my stay as the week progresses. My initial impression is that while the staff are friendly and the facilities are decent, the check-in process and room issues significantly affected my experience. I am here for 6 days and 7 nights, and I hope the rest of my stay.

    May 14, 2024
  • 3.0 star tripadvisor rating
    Budget hotel Budget service

    We were looking for a four star hotel that was a budget friendly hotel. I would give this maybe 3.5 stars the best food was at the buffet. The specialty Restaurants left much to be desired

    May 12, 2024
  • 3.0 star tripadvisor rating
    Just ok

    We booked a quick trip here for a weekend. We’ve got traveled alot and found this resort ‘just ok’. The rooftop pool is where we spent the first day after finding no chairs available by the main pool by 9am. That pool was soooo dirty the water was cloudy. The vibe around the pool was fun. Great music and a friendly bartender. Many patrons were smoking and vaping despite the clear no smoking signs. The employees didn’t seem to want to police it. My husband enjoys a good cigar, so eventually he joined in. The second day we set an alarm for 7am and got to the main pool in time to claim 2 chairs by the pool. We spent our second day there. That pool was much cleaner but the patrons were such slobs. Leaving empty cups all over and plates of half eaten food right on the edge of the pool. It was weird to me how many people were eating in the pool. We were able to get a dinner reservation each night. The food options in the dinner restaurants were pretty limited, and the serving sizes were really more like ‘tasting portions’, especially the steak house. Our steaks were crazy thin and very small. The buffet was pretty disappointing. The first day we had more protein options than the second day. But even then it was pretty slim if you eat meat. We decided to have lunch at a local restaurant on the second day. The bars had good drink options. Most of the employees were very helpful. Will we go back, it’s highly unlikely.

    May 06, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319