Couples Tower Isle - All-Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4836 reviews

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  Amazing 7 days in Jamaica!

  We loved our stay! First time in Jamaica. First, we used Club Mobay and didn’t regret it. Especially for the return trip, you get through customs quickly and the way have a great lounge with food and drinks included. Tower isle is a smaller resort and has a laid back vibe which we loved. The staff was amazing, very friendly and worked hard to keep the property clean. I was amazed with all the seaweed that washes up how well they kept up with it. They were also doing some painting and maintenance while we were there. Some reviewers complain about the condition of the property, but we found the property to be clean and well maintained. There is a party pool with music and a swim up bar and games during the day if you want to be more social. We stuck by the main pool (quiet) and the beach for most of our trip. Chairs are easy to find on the beach, the pool chairs do get reserved pretty early. Half the chairs at the main pool are in the shade. Shade easy to find at the beach as well. The food- 5/5! The food at this resort was amazing. I’m not typically a buffet person but even the buffet was top quality. We ate at all three sit down restaurants (eight rivers, Bayside and verandah) more than once and they were all great. However, Jamaican night was my favorite! It’s a special buffet night on Wednesday with authentic Jamaican cuisine. I wish they served this food more than once a week it was that food. Great entertainment that night with the fire show and steel drum band. Don’t sleep on Jamaican night! Also loved the coffee shop and snacks at the veggie bar during the day. Spa was an amazing and my favorite massage was the bamboo reed. Also took a couple yoga classes and these were very relaxing. Excursions- we did blue hole and Dunns river and I would recommend both! We booked with Duncan Caruthers for blue hole and I would recommend him. Not sure whey the resort stopped including Dunns river but fortunately we booked while it was still included. Only disappointment was our catamaran got canceled due to weather and we were unable to rebook. I would say my biggest complain (not related to the resort) was 5/7 days were red flag. So if getting out on the water and doing water sports is important to you, another area on the island that has calmer waters might be a better choice. I’d love to check out the Negril side or do a split stay for this reason. But overall we loved it and would book again!

  Feb 11, 2025
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  FANTASTIC!

  Had a fabulous two weeks here. The hotel was lovely. A lot of reviews said it was dated and tired. Yes it’s an older style hotel (imagine a boutique rather than a swanky new corporate style) but it certainly wasn’t tired. There were maintenance men there every day painting handrails etc and touching up rooms. The room was lovely (5505) and room service was twice a day. All inclusive here absolutely means all inclusive at no extra cost. The food was beautiful - we ate in the Bayside twice, eight rivers three times and then the verandah the rest of the time except the gala dinner and Jamaican night. The tennis coach Colin was great, as were all the entertainment staff. In fact every member of staff were incredible. Nothing was too much trouble. This was our first time here and we were a bit nervous having read some of the reviews but we will absolutely definitely be back! Thank you Couples Tower Isle

  Feb 10, 2025
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  Nice to try, probably won't go back

  We had read that the resort was outdated but it did not appear that way. The room was nice, comfy bed, clean. The food in the buffet and specialty restaurants were all quite fine. The daytime grill was awful as was the so called veggie bar, but the buffet restaurant was a great choice for lunch. No one ever swam in the 1 pool. I called it the dead persons pool as there seemed to be no life amongst the people alongside it. Just silence. The other pool was the swim up bar and it was full of people who never got out to go pee. The resort has tons of shade, and pretty much full shade after 3pm, which if you want sun, isn't great. The snorkel boat was great, even tried night snorkeling!. Never tried the nude island but many did. Evenings were full of entertainment, lots of Jamaican focused talent, and they were very talented! The 1 drawback was the staff. No one seemed to enjoy their work. The restaurant staff all looked like that was their first week. A bit chaotic and unorganized, but not friendly. This was our 8th trip to Jamaica and it's always been the opposite.

  Feb 09, 2025
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  Happy times in Jamaican resort

  We visited Jamaica this year for the first time since our honeymoon 50 years ago at Montego Bay. We couldn't have picked a better place for our one-week stay than at Couples Tower Isle in Ocho Rios. Everything about the vacation was first rate from the comfortable and clean room to the tremendous and delicious breakfasts , lunches and dinners at their five restaurants, the nightly entertainment and of course, the weather. January is Jamaica's "coolest" month yet as far as we were concerned, it was summer weather. Highs in the low 80s and lows in the mid 70s. The staff was friendly, happy and helpful. The beach was beautiful but small and there are all kinds of activities to keep you busy if you didn't want to just beach it all day. It was a great vacation at a reasonable price.

  Feb 03, 2025
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  Lovely smaller low-key resort with great customer service

  I start my review by disclosing, I have been visited a lot of all-inclusive resorts over the last several decades. I truly enjoyed my first trip to Couples. Tower Isle resort is smaller sized but did not lack for things to do or eat. Let's start at the beginning Danielle at the front desk always had a smile and was oh so helpful. I loved how close everything was to the ocean; you could hear the ocean from almost every location throughout the property. The bar staff was top notch with special shout outs to Whitley, Devon, Deon, and Conrad. All the specialty restaurants were excellent, but Eight Rivers was over the top. Not to be forgotten the Veggie Bar during the day served bright, healthy, and cool food and drinks. The entertainment staff was ultra friendly and full of energy. My favorites were Cyril, Jada, and Shaquie. So many watersports' activities available and included even a catamaran cruise. Martin with watersport dept was extra helpful. Can't wait till I return next February.

  Feb 02, 2025