Our comfortable rooms–all suites including several rooms with swim-up pool, the wide gastronomic offer, our Alegría Spa and a complete entertainment program make this resort the ideal place for a wonderful vacation either as a couple or with the family.
Local attractions include tours to Isla Mujeres and Holbox island. For those interested in Mayan culture we recommend a visit to the Mayan Museum and the archeological site “El Rey”, both located in Cancun hotel zone.
LocationLocated along the beautiful Costa Mujeres beachfront.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2428 reviews
Great resort, amazing pools, great service, friendly environment. Views we're amazing. Beach activities were great but no umbrellas at the beach,Weak dinks, Crappy restaurant options but great buffet and food trucks.
This resort was amazing from start to finish .. The beach was beautiful friendly staff good food. Definitely staff shortage not their fault it's all over . Would make a suggestion would be that they have towels available at the quiet pool. Could not get reservations to the Japanese any nights we were their overall a great vacation ! The bad reviews were not true to our experience. Don't hesitate to book !
Good eats, and great view’s!
Very friendly resort, great food, aesthetically pleasing , and clean. Food is fresh with plenty of options. Rooms are spacious and clean with fast room service. Alexis and victor in entertainment were awesome! Spa is also a great experience.
Let me just say this resort is amazing! From the atmosphere, to the food and daily activities is stellar. To the employees my goodness! They are heaven sent! My favorite is Abimael! He has been so hands on and welcoming, he was my bestie during my stay! From the water aerobics, to the night club I was fully immersed in the moment! I would recommend to anyone. But make sure you find Abimael first! 10 out of 10.
Amazing hotel resort!!
Amazing experience. * Super friendly & happy staff * Excellent entertainment team * Fab choice of food * Stylish rooms *Beautiful beach *Excellent service *Lovely swimming pools *Comfortable & relaxing 5 stars all the way!! 🤩🤩🤩 I will definitely return when I go to Cancun again ❤️❤️❤️