Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20595 reviews-
Lacking Customer Service
Here now, the resort is beautiful and so far the food is excellent. Customer service is the problem. Checked in yesterday, was told our room was a swim up with a king bed. When we arrived at the room, it was 2 doubles. The young lady that took us to the room called the desk, then I spoke to them and was told that they would have a king room this morning. Went to desk this morning and was told that our room would be ready by 5. Went at 5 and they didn't know what I was talking about. After some back and forth we were told that the room would be ready by 7. That more than 24 hours after I checked in. I told them that their customer service was terrible and I would just keep the room I was in.
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Beautiful Resort
We just returned from a 5-day stay at Breathless Punta Cana Resort & Spa! It is a beautiful resort with lots of great, tropical scenery. There is lots to do at this resort including great restaurants, pools and entertainment. Ambiorix took excellent care of us at the pool! He was hands down the best server we had throughout our stay. We would highly recommend this resort. We hope to visit again in the future!
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NO RELAXATION. Constant harassment to buy vacation package. THEY FOLLOW YOU
They tricked me into meeting someone to pick up my $200 spa coupon. When I arrived, I was expected to sit through a 3 hour "presentation " on the Hyatt club vacations. I did not receive the coupon because I refused to buy the package. Then they harassed me the remainder of the trip. They found me at the pool, at the beach, and even happened to bump into me as I came out of my room. All trying to talk me into it while calling us "family" instead of using our names. They ruined our trip with their constant pestering. I saved for this trip for a very long time. Constant sales pitch on Hyatt vacations. Will promise coupons that you'll never get. You will be harassed every time you leave your room. If you like being harassed to buy a vacation package when you are at the ocean and pool when you're trying to relax, then this is the place for you.
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Wonderful Time
The room was incredible. Highly recommend the swim up xhale rooms. VIP is totally worth it. You can have a quiet morning and then walk down to the main pool for a party atmosphere if you want. The food and service were top notch! Yimi our concierge was so helpful kind and informative every day. Everyone was so nice and we had such a wonderful time. My husband and I will return!
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Great Resort
Fantastic five star resort adult only and pretty fancy! The food and service were better than expected! I would highly recommend it and would go back for sure! We were a gang of 18 and there was something for everyone, they only draw back I would say was the beach was a little bit rocky and you would need water shoes but the sun and sand was lovely!