Resort Details

OnSite Dining
  • Barefoot Grill
    Delicious burgers and snacks served on the beach.

  • Coquette
    Enjoy gourmet A la carte French cuisine in an elegant atmosphere. Air-conditioned with outdoor seating available.
  • Culinaria
    Enjoy a variety of international & eclectic dishes.
  • Kibbeh
    Golden shell curtains in the center of this Eastern Mediterranean restaurant create a romantic, Asian atmosphere. Late night bites served buffet-style include mini pizzas and sandwiches, hot dogs, paninis, soup, chips, fruit and yogurt.
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.*
    * The Romantic Dining experience is valid on all new bookings at select BRAND Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
  • Silk City
    Pan-Asian cuisine in an elegant atmosphere with 4 Teppanyaki tables for up to 11 people, a sushi bar for 7 people and 2 Tatami tables for 10 people. The bar also has 3 outdoor Balinese gazebos with tables for 6 people.
  • Sofrito
    Enjoy a taste of Latin Criollo cuisine.
  • Spoon
    Main buffet restaurant featuring a variety of local and international cuisines. Air-conditioned restaurant with outdoor seating available.
  • Spumante
    A menu serving a variety of gourmet A la carte Italian specialties.
    Air-conditioned with outdoor seating available.
  • The Nook Café
    Enjoy delectable premium brand coffee drinks at this relaxing café.
  • The Strip
    White threaded curtains form waves in the center of this grill creating an elegant maritime atmosphere. Enjoy grilled specialties at this beachside restaurant.

    Hours : closes at 11:00 p.m.
  • Various Lounges/Bars

    - Deep Swim-up bar
    - Foam
    - Freestyle Swim & Entertainment Zone
    - Showstopper
    - Twist & Squeeze Bar
    - Wink - closes at 1:00 a.m.
    - Xhale Club Lounge

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Business center†
  • Casino†
  • Concierge desk
  • COVID test onsite
  • Doctor on call†
  • Exercise gym
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Business center†
  • Casino†
  • Concierge desk
  • COVID test onsite
  • Doctor on call†
  • Exercise gym
  • Golf, Offsite†
  • Horseback riding†
  • Pool
  • Restaurant
  • Spa†
  • Tennis court
  • Water sports†
  • Wireless internet connection in public areas†
Off-Site Amenities
  • Meeting/Board Rooms†
On-Site Wedding Services
  • Contact hotel directly for details.

† Fees may apply

On-Site Recreation
  • Basketball court
  • Billiards
  • Fishing †
  • Fitness center on-site
  • Horseback riding †
  • Non-Motorized Water Sports
    - Introductory scuba diving lesson in the pool
  • Pool
    The resort has 5 pristine pools including 1 large pool, 2 quiet pools and 2 xhale Club pools.
  • Scuba diving †
  • Spa †

    - Spa cabins to 6 double treatment cabins and 14 single treatment cabins
    - Beauty salon facilities to 2 hair washer bowls and 8 hair styling stations
    - Salon treatments
    - Fish therapy
    - Utter renewal spa
    - Manicure & detox massage

    -Silk Skin Exfoliation 

    -Green Apple Exfoliation 

    -Chocolate Mint Exfoliation

    -Muscle Soothe Moor Massage

  • Tennis court
    There are 2 tennis courts on-site.
  • Theatre
    The resort has an air-conditioned, indoor theater.
  • Volleyball
  • Whirlpool
    The resort has 2 outdoor whirlpools.
Off-Site Recreation
  • Golf †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 21085 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not good!

    The best part of the stay was the staff, most were incredibly nice, happy and helpful. However, the resort itself was not nice. Day one room one, we just got in after not being able to sleep for 24 hours and we were put right next to a pool party that was booming. The sheets were dirty and so was the floor. We called the concierge who came and took pictures of dirty sheets and floors, and then they moved us to the Xhale club area. Room was fine except the door locked. Didn’t work properly from the start so at 11 o’clock at night when we wanted to go to sleep, we couldn’t lock the door and had to wait for them to come and try to fix. Of course, not only could they not fix it They were unable to access it themselves meaning we had to be here if we wanted housekeeping or any other service because they could not get in. This included their management. So room number 3 ! Room was fine, except it was impossible to get housekeeping to fill the body wash in the shower, we were forever asking for body wash, and they just kept bringing us bars of soap, clearly a breakdown in language. Assistant manager got involved who was very nice and they eventually moved us to a double room suite with an ocean view. This room was much nicer, although not to the standard it should be. Value for money is definitely not worth it if you pay for this. Again, more problems, body soap and shower was almost always empty despite asking many times for them to fill it. We took plenty of pictures and sent it to the concierge. The other issue is we kept having to ask for coffee every single day, it seems to be a chore to get what you need at this resort. The food was terrible at best, we opted to go next-door to the dreams resort where food was better but not great. There were days that the buffet was great and days where it was terrible. There is also a marketing ploy to try and get you to sign up for Their vacation club which no one likes to deal with especially for their measly $100 gift. Fortunately, we were able to avoid it after having nothing but problem after problem.. They did make us sign every single time we moved rooms to say we wouldn’t sue them which we found to be very odd, and not once did they give us a copy of what we signed. The worst part was probably the crappy excursions that are not worth the money, although I’m sure some people enjoy them. If you are well traveled don’t be fooled, hey are awful. Stick with the Excellence or other resorts that are well known. The attached picture is of a steak from their $300 romantic on the beach dinner. Unfortunately, it rained the night we were supposed to do it however, the place they put us was not romantic, and the food was quite honestly worse than the buffet. As you can see my steak was nothing but fat. Fat adds flavor but not in the DR.

    May 15, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Beautiful Resort and we will be back!

    The staff and our concierge (Greselda) was amazing! The beaches and pool were beautiful, and the food was delicious in the Spoon!!! We felt very relaxed and wished we could have stayed longer! We enjoyed the entertainment in the evenings and the beach in front of the Xhale club had crystal clear water with its own corral reef you could snorkel at from the beach.

    May 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Another Birthday Vacay

    Very clean resort considering the volume of people. The food is always amazing, and the entertainment is always fun and classy. Enjoyed the dancing and the wait staff who were always very welcoming and helpful. Had a great time and look forward to my return.

    May 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful resort

    First visit to this is Hyatt all-inclusive north of Punta Cana was wonderful. Contemporary beach deco, there are ample pool chairs and beaches were best we have had in the Caribbean (we travel extensively St Lucia, Jamaica, Grenada and Curaçao to name a few). Service was quite good and language barrier is not an issue (if you were so concerned) We had a partial ocean view room and it was great I guess our room level qualified us for "XHale club" which had a lounge and our own pool if desired for use. The xhale club level also got us into breakfast at oceanview restaurant which was great. Plenty of water sports and several daily activities There are numerous pools — the main pool is closest to the beach. It is active, can be loud, sometimes too much IMO but overall is great. Towels are plentiful early but by mid-afternoon can run low You do not have to get up early to reserve a spot but if you want shade on beach would suggest by 8 or 9 at latest. You can rent beds or 2 level gazebo for the day. Highly recommend. There is another pool in center of resort with waterfall and bar. It is not for the faint of heart. There is bottle service and VERY LOUD music/DJ and activities and if your room is up near the lobby you will not be able to avoid it until it stops at 6pm, just FYl. Plenty of restaurants of different tastes. We enjoyed the buffet restaurant on numerous occasions. There is a nice candlelight beach dinner you can purchase.

    May 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Romantic week in the DR

    Our stay was excellent. We enjoyed the time we spent on the beach and in the pools. The entertainment was ok. The food was great. Bring plenty of sunblock, a hat, cool clothes and lots of them. Some clips to hand your clothes on the line in the shower. If you forget sunblock you can buy some at the resort but if you can get to a gas station the price is MUCH better. Bring more medicine than you think you’ll need (tums, Tylenol, Benadryl etc). Bring liquid IV or something similar if you intend on drink a lot or spending a lot of time outside.

    May 12, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319