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If you’re looking for a sophisticated, yet electric vacation experience, then Breathless Cancun Soul Resort & Spa is the place for you. This adults-only haven is a cosmopolitan beach experience nestled between the Caribbean Sea and the Nichupte Lagoon where you can live out your wildest vacation dreams. Get into the live music and DJ sets by the pool, sip on well-crafted cocktails or soak up the social scene. Relax Spa is the ultimate spot to recharge and indulge in some well-deserved 'me time,' offering a range of pampering packages like aqua therapies and rejuvenating body and facial treatments. Plus, enjoy limitless gourmet dining and top-shelf beverages at the ten amazing dining venues and 11 ultra-trendy bars and lounges.
Location
CancunProperty Information
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Resort Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1901 reviews
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Dec 01, 2024Loved this Breathless Location!
The Breathless Soul is on the ocean but also has a view of downtown Cancun. This site is obviously newer and taken care of. Everything was clean and in excellent condition. Our room offered a beautiful view of the beach and ocean and was quiet. The room was an excellent size and had a lot of storage. All the employees were very friendly and there to make sure you enjoyed your visit. The site is arranged for ease in getting from your room to the amenities. There is a variety of restaurants but the advertised restaurant count does include the grill-type locations. There is a variety of activities and pool areas. This resort is what I would call a 'smart-hotel' as all information is digital, menus are via QR (although paper can be requested) and your room is provided with an iPad for info and service options. I would stay at this site again.
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Nov 30, 2024Terrible experience stay away…..
Terrible hotel stay well away supposed to be a luxury hotel with a party vibe. Booked hotel for me and the wife for ten nights between late November and December 2024. Hotel room booked King room with ocean room got room at the back of the hotel overlooking a rusty canopy a car park and the busy road that serves Cancun Hotel Zone. As we are on the lowest floor for some reason called floor 11 which is one floor above the lobby the noise from the road was horrendous balcony unusable and traffic noise coming into the room is unbearable. On top of the room issue which the hotel is refusing to resolve unless we pay for an upgrade or wait until next week when the room is less busy. We have serious concerns about food safety at this hotel. The food we had for dinner last night at the Fish restaurant was one of the worst dining experiences of our lives the filet steak I ordered was tough inedible and like a block of rubber. We left in disgust and complained to the manager. Breakfast this morning was cold coffee cold sausages and cold bacon even though they should have been hot and then to top it all the burgers we ordered at lunch cooked on the roof top bar were prepared in an unsafe way with the uncooked meat being handled with the same utensils as what was used to serve the food after it was cooked with no cleaning in between so huge risk of cross contamination. Raised the concerns with Chase Travel our travel agent and they said the hotel would be contacting us to resolve the issue. No contact from the hotel as yet. Our advice stay well away Breathless Cancun it is not a party hotel with watered down drinks a swim up bar that refuses to serve spirits without mixers just in case someone gets a little drunk, sounds ridiculous well that’s what we were told and the worst food and customer service I’ve ever experienced at a so called luxury hotel.
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Nov 30, 2024
Sexy sexy sexy
The best bed and room. Hotel was great and the beach was a sandy bottom; no seaweed. The food was so good and the selection is beyond having a great selection. Very sexy place. Lots of games and entertainment during the day. The rooftop pool was full on party. The best place for an adults only visit.
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Nov 30, 2024Breathless did not take my breath away
The hotel is new and vibrant the concept with the shower in the middle of the room was genius. The food and drinks were underwhelming. The alcohol tasted watered down most of the time and that’s even on the Xhale side. None of the pools are heated so if you are going to come here bring sweaters and jackets and blankets if you come in the winter months. This reports A/C was definitely working and we are from Florida so we used to the heat but it was definitely windy and cooler weather when we went which we were surprised since we got Married at Playa Mujeres back in 2021 and the weather definitely was hot but not this time around. Between running from the below zero temperatures inside the resorts and restaurants we also had to dodge the sales pitch for 60k for a vacation package. The food was mediocre and the drinks were even worse. The overall ambience of the resort was pleasant and clean and the staff was nice and friendly but this is not a party hotel nor did it feel like a luxury hotel even with the room and drink upgrades. We were interested in trying this resort and the sister resorts in other countries but after going to this breathless we will reconsider.
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Nov 28, 2024
We regret choosing this resort. 🤮
Review of Breathless Soul Resort in Cancun We recently celebrated our anniversary at Breathless Cancun Resort, and unfortunately, it fell far short of our expectations. Despite this being a special occasion for us, we were disappointed to find that we did not receive the same level of recognition or special treatment that many other guests seemed to enjoy. It was disheartening to see others receive Happy Anniversary banners and thoughtful gestures while we felt overlooked. Our experience took a turn for the worse after dining at the Silk City hibachi restaurant. We noticed concerning hygiene practices, as the chef used the same utensils for raw meat and cooked food. Despite our hopes that they knew what they were doing, we both ended up violently ill that night and the following day, and needed an additional day of rest to recover (time we paid for and lost due to their failure). We even had to spend $28 on medicine at the resort shop to cope with our stomach issues. As for the dining experience overall, we found the food to be lackluster. The beef options were consistently overcooked, with many guests commenting on its chewiness. We paid extra for the VIP experience, anticipating higher quality food and a better selection of premium alcohol. Unfortunately, the drinks tasted watered down, and the buffet food lacked any real flavor. The Mexican cuisine, which we were excited to try, turned out to be bland and far from authentic. We also found the pressure during the presentation for the Unlimited Vacation Club to be overwhelming. We were relieved we didn’t succumb to the sales pitch, especially considering our overall experience at Breathless was nowhere near as enjoyable as our previous stays at Secrets resorts. Another safety concern arose when my wife slipped in the room due to a shower leak, resulting in a hurt arm. The resort's claim of being entertainment-focused was misleading, as we encountered little to no entertainment until our last night, when we finally enjoyed a live art show. The dining experience continued to disappoint. My wife paid extra for the “gourmet” experience at the Italian restaurant, but her steak was cooked more medium-well than rare, and her pre-ordered anniversary dinner was drenched in sauce, which she was not told about, it was not tasty. . I ordered salmon at the “fish nets” restaurant and it was overcooked and dry. My wife tried to get a good steak there as well and despite asking for a rare prime rib. She received a well done rib eye. At the "Energize Pool," where we had paid for bottle service and a cabana, I was frustrated to find little to no food options for me as a pescatarian. My only choices were French fries and imitation cheese, watery nachos, leaving me without a proper meal. We also took advantage of a spa discount provided after the aggressive sales presentation. We got massages, but they were underwhelming. My wife felt her masseuse fell asleep several times, and it was not a “deep tissue” as requested. We were grateful not to pay the full price, which was nearly $400. The hydrotherapy experience was a nice touch, but one side was not functioning. Water will get in your ears during these treatments, and they didn’t have any Q-tips (this is usually something you find in the locker/changing rooms at most facilities). We asked and they didn’t have any. It was especially an annoyance for my wife who had blocked ears during her massage. Lastly, room service left much to be desired; the pasta was watery, flavorless and made me ill. However, I will say that the avocado toast for breakfast was decent. In summary, our experience at Breathless Cancun Resort was disappointing, and we will not be returning. The combination of poor food quality, inadequate service, and unsettling hygiene practices left us feeling dissatisfied. We had high hopes for our anniversary getaway, but we ultimately regret choosing this resort.