Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 30 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 30 miles

Property Information

Year Built: 2006

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of $31.12 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory Mexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 16850 reviews
  • 5.0 star tripadvisor rating
    i love mexico

    the shows are nice night time entertainment food good the pool is nice and clean lots of people lots of service many activities all day and incredibles shows every night, me and my family loves and enjoy a lot definitely we are back in another time

    Jun 12, 2024
  • 3.0 star tripadvisor rating
    This is a nice resort. It’s more for young adults or families. Seniors would have a hard time here or handicapped people

    Nice resort friendly staff. Tipping is encouraged to get better service. Resort is for young people or families. Don’t recommend for seniors or handicapped people. Shuttles were scarce to get. Food was ok. Met some nice people here. See lagoon left of resort.

    Jun 12, 2024
  • 5.0 star tripadvisor rating
    Mexico

    The resort and the restaurants in general are great and everyone is great same with the employees,amazing people in general,the animals is very incredible everting is good,thanks Alex and wily your are amazing animators🏀🏀🏀🌱😎😎😎

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    Beatriz and Oswaldo are incredible!!!

    I lost my phone and they had the best process to get it back to me. Oswaldo and Beatriz made sure I got everything back and in a timely fashion with verification! I will definitely return! Everyone is so nice and helpful with anything you need! Everything was fabulous!

    Jun 09, 2024
  • 5.0 star tripadvisor rating
    Wonderful service!

    Incredible service, great wine recommendations. We will always come back for the great staff and the food, but the environment was a little hot to the point of almost passing out. However, we always enjoy connecting with the people who serve us.

    Jun 09, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319