Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 30 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 30 miles

Property Information

Year Built: 2006

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of $31.12 mxn pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory Mexican Government has implemented a new General Law for Tobacco Control that came into force during the month of January 2023. With its implementation has prohibited smoking in public areas including open spaces.We therefore inform you that smoking areas have been set up throughout the hotel which are clearly identified. In all of them.This measure also applies to Cigars and electronic cigarettes.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 15110 reviews
  • 5.0 star tripadvisor rating
    Had Another Amazing Vacation @ Bluebay Grand Esmeralda Can't Wait to Return in November

    We returned for our fifth time here and it just gets better everytime! We love to spend our days by the main pool where the sports and entertainment team are second to none. We have so much fun participating in all the crazy games. Shout out to the best team ever, Liz, Gustavo, Willy, Alejandro, Andie, and Carol.

    May 27, 2023
  • 5.0 star tripadvisor rating
    Amamos mexico

    Drink activities you need anything these guys have it ! Awesome place people are even better! Thank you Alex! For everything,we will return with my girlfriend again we love bluebay😎😎🍻🥳🥳🥳🥳🥳🥳🥳🥳

    May 26, 2023
  • 5.0 star tripadvisor rating
    Rivera maya

    I love it, alex is the best animatot and the other guys. I love the activities. Drink are the best. Party is fun. We hope to return to mexico soon I like the nature they offer us,excellent…🤘🏾☀️🏖️🤑🤑

    May 26, 2023
  • 5.0 star tripadvisor rating
    Mexico!!!

    delighted to be here, the best of Mexico, thanks Alex for giving us a good adventure in Mexico, the incredible foam party, we hope to return soon, we highly recommend this place for the whole family.🥳

    May 26, 2023
  • 5.0 star tripadvisor rating
    My honeymoon vacation

    The activities around the pool are good fun and everyone takes part in all or most activities. All staff make it fun for everyone, especially Andrea. I played bingo quite a few times and she made it really fun and exciting. She's been amazing since we been here! And even gave me a big bottle of tequila instead of a small one 😁

    May 26, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319