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Customer Ratings & Reviews
TripAdvisor Traveler Rating819 reviews
A great stay would definitely use this hotel again. The night clerk was so friendly and very professional. Had a great sleep felt safe at this hotel. I will use this hotel from here on end. Very clean
Very clean rooms, staff was friendly, breakfast was great and the putting green was a great amenity. Overall it was centrally located to our destination which included a golf course. We would definitely stay at the facility again.
Worst Best Western I HAVE EVER STAYED AT
Check in was Ok but the room was the worst I have ever had in my life . Room was small dark the refrigerator was out of the cabinet it was to go in and there was a 1 inch gap from the door cill to the door letting cold air into the room. The bed was very hard it had a steel bed frame and one mattress was sitting on top.
Very clean and very nice staff
I like very much new furniture. The staff is exceptional in accommodation my needs. The people at the front desk so friendly and helpful. The breakfast was good and lots of food options. We are so happy with our stay.
Very rude staff and dirty rooms
After checking-in when we opened the room, the room was very dirty with lot of dust on the floors and bed and there was smoke smell in the room. When I reported through phone the front desk said thats the only room they have and are sold out. I went back to the front desk and when I said that this is not acceptable they said am I expecting them to come and sweep my room with a broom. After couple of discussions they said they will show me other rooms magically. The first 2 rooms were also dirty and the staff said they are just front desk and cannot do anything. It was late night and I had 2 toddlers and had no option but stay in the most mediocre room. The room's floor was dirty and the bathroom doors would not close. My son who would not pee until the door was closed had to be taken outside to a restaurant to pee. There was no manager on duty even during morning to talk. I called them couple of times to discuss and everytime the front desk will say there is no one I can talk to. I even submitted a formal complaint through Best western site and nobody reached back.