General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating2599 reviews
Good for 1 night stay and near airport with good shuttle service
Very clean nice hotel close to Denver Airport. Free shuttle service at 4 am excellent. We left too early to enjoy the breakfast, but layout looked like it would have been good. Hotels in this vicinity are all quite pricey.
Terrible, Avoid at all cost
Would give 0 stars if I could. Terrible customer service. Repeatedly had to call the hotel # to get someone to meet us at the front desk. They did not provide us with real pillows, we stopped by the front desk and they said if they had any, they’d bring us some. They never followed up. Place felt abandoned. We tried to get a refund through Expedia, they called the hotel for us and said we were lying about the pillow situation, and that we never stopped by the front desk. We told them to look at the security cameras and gave them an exact time, they would not pick up any more calls from Expedia.
Where do I start?!?!?
This hotel is was close to our event we were attending. Charles at the front desk was amazing!!! Friendly and very helpful. Joseph and EJ shuttle were awesome. The continental breakfast was good and definitely a great start to the day. The only thing we really had a struggle with was figuring out the heat temperature but then again when I went down the front desk Charles explained it. I liked that they are trying to be more mindful to the energy that we use. Shower water pressure was amazing and they provided dove shampoo, conditioner and lotion We were going to use the pool but didn't really feel all that welcoming #handovereyes
Double charged for my stay and never refunded!
The location is convenient. They charged me 50 dollar refundable security deposit. Never got it back. They charged me twice for a one night stay. I rang and they said they would refund it. It’s been 12 days and never got that back either. Went to use the pool and it was dirty. Needless to say there are better hotels in this area!! Avoid this one so unprofessional such a joke!!!
Clean and safe, but very average,
Good for a quick stay before or after flight to airport. Clean , but older and average. Good breakfast, good shuttle service to airport, 24 hours.Felt safe area. I would stay here again before an early flight or late arrival.