An exclusive luxury hotel in the Mayan jungle where guests experience personalized attention and service. Sian Ka’an: the origin of the sky, as referred to by the ancient Mayan. This is the best way to describe the Caribbean celestial soul where its minimalist decoration reach perfection in the jungle effervescence of the Riviera Maya and the iridescent waters that bathe it. This adults-only gem of the Riviera Maya features this Caribbean haven’s pleasures. Play a round of golf at our own professional golf course (fees apply) while enjoying the most luxurious brand of Bahia Principe. Stay at 1 and Play at 4: Staying at the Bahia Principe Luxury Sian Ka’an, you can enjoy the facilities at the Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Akumal (except buffet restaurants). For a total of 24 restaurants, 25 bars and 12
swimming pools.
It’s ideal for:
Travelers who seek something special—a luxurious, exclusive retreat. Those who prefer seclusion, as a solo experience or in the company of their partner.
FREE, unlimited WI-FI throughout all areas of our hotels
Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com)"
Location
TulumProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9574 reviews
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May 31, 2023Alux Restaurant
We toured the restaurants available at Sian Kan, Akumal, Coba and Tulum and the Alux Restaurant at Sian Kan was an absolute 10 out of 10. A MUST. Thank you for the best dinner we had on our vacation!!
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May 28, 2023
Great time!! Enjoyed our couples massage, so relaxing!!
We really enjoyed our experience once again (we have been about 11 times to Gran Bahia including Jamaica). The staff were all so friendly. We highly recommend a couples massage at the spa. Ask for Kykey and Addbeitha, you will thank me!! We had great dinners at all of our specialty restaurants. The trolleys between resorts were quite a bit slower than in the past, so plan accordingly if you made a reservation. We will see you again next year!!
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May 28, 2023Couple’s vacation
We just returned from a 9 day stay at this resort and had a wonderful vacation. We booked with Air Transat and the flight and transport to the resort went smoothly. We arrived at the resort before the 3 pm check in time and our room wasn’t ready so we had lunch and relaxed as it was a long travel day. It’s about an 1.5 hours ride from the airport. We were in building 17 which is probably one of the farthest buildings from the lobby and close to the activity pool. This was fine as we needed to walk off all the food we were eating. We downloaded the BP app before we left and booked our a la cartes in advance so we weren’t disappointed. Our favourites were Alux, Teppanaki, Seafood Restaurant and the Nikkei Mashua. Maiku wasn’t bad and worth trying. We tried Portifino and was disappointed and found the pasta very dry and pizza very plain. We didn’t try Don Pablo but heard it was very good. Breakfast and lunch at the buffet was good and better than average and they have a harpist on sat morning for entertainment which was nice. The staff are incredible and are always working hard, it’s true they don’t all speak English but we worked around it. Everyone from the staff in the buffet to the staff cleaning the seaweed at the beach were awesome. We used the shuttle multiple times and found it very easy. The beach and pools were nice and always got lucky getting the last few chairs, we’re late risers so usually only get there around 11. The only downside was the mattress as it was harder than what we’re used to which caused some back pains on the last few days but it could’ve been we had one of the older rooms. Our bus was picking us up at 6am for our return trip which is before the buffet opens so we ordered room service along with the bell boy to pick up our luggage and it went smoothly and breakfast was very good. They’ve introduced a new tax that we had to pay at checkin at the hotel which was $26USD for 2 people. There is also a visitors tax that you’re supposed to pay online but it’s a random check so if you don’t pay online you can pay at the airport when you’re going home, we were told to keep $25-30USD available in case we were required to pay. We would definitely return to this place and look forward to our next visit. Thanks to the Bahia Principe staff for a great vacation.
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May 23, 2023Nice but not luxury
The location of the resort is beautiful being surrounded by lush plants and trees. The pools are lovely and there’s plenty of sunbeds. However we found the following to be worth pointing out: The facilities are tired and in need of upgrade and refurbishing (understandable this close to covid to be fair) the resort is not luxury The buffet food is fine but it is the same everyday - lunch and dinner The service is slow and impersonal. Many don’t speak english at all which makes arranging or asking anything really difficult and frustrating There is a lot going on and only 1 pool offers peace and quiet. There is constantly 2 different types of music fighting each other. The evening entertainment is awful except for the silent disco which was quite fun There is a shuttle which takes you to the other hotels/areas however we were never told about that at check in and trying to find out where each one goes is hard because of the language barrier. All in all we we’re disappointed but that is of entirely relative to our expectations.
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May 23, 2023
Another amazing vacation at Sian Kaan!
2nd time staying at the Sian Kaan and we had a FANTASTIC VACATION! Staff is amazing, the buffet food was soooo good! Lots of fresh selections for every diet preference. We ate at 3 a la cartes which were great! Swimming with the fishes down at the ocean was incredible! We love the trolley ride around the resort, it’s efficient and handy. We used the infinity pool at the Akumal and it was lovely. Did some shopping at the Hacienda, and visited Playa del Carmen for a day. We are already planning our return visit!