Bahia Principe Luxury Ambar - All Inclusive - Adults Only

Customer Ratings & Reviews

TripAdvisor Traveler Rating

14350 reviews

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  Ambar Review

  Beautiful location and hotel, but I paid for the luxury Ambar and expected more service at the pool to be offered to us. It was limited and a bit slow at times. Add more shade options :) Food at the buffet locations got cold really fast, which is unfortunate.

  Mar 02, 2026
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  A Week in Paradise

  This was our first time at the Bahia Principe Luxury Ambar (February 13 - February 20) and I will admit I was a bit nervous after reading the reviews. Fortunately for us, we had a great time! We had a Junior Suite Deluxe Corner room in Building 61 and it was amazing. Absolutely no complaints. The reviews that mention the cold food on the buffet - 100% true. The breakfast buffet, for me, was a struggle. The only way to get a hot meal was to get in line at the omelet station. The omelets were definitely good, but not something I wanted every day. I didn't stress over it too much because I did find other items to eat and I knew lunch was just a few hours away. ;) The comments about having a hard time scheduling the ala carte dinners are also 100% true. This was extremely frustrating. Apparently you can book your reservations before you even arrive at the hotel - this was new to us as usually you have to wait to actually be checked IN before scheduling anything. (I guess you can check IN before you arrive, but we weren't comfortable doing that) We have traveled to many all-inclusives in Mexico and the DR over the years and have never had such an issue scheduling the ala carte meals. Fortunately, our Guest Services "hero" in our building (Anabel) was able to set us up for a few dinners - which we very much appreciated. We were only able to dine at Portofino and M.E.A.T. We actually booked two reservations at M.E.A.T and both times were delicious. We also enjoyed Portofino although my lasagna could have been warmer. Unfortunately, we weren't able to get into any of the other restaurants so we ate the buffet. Again, the dinner buffet was another struggle, for me. It's a good thing I like cold pizza. ;) Again, I didn't starve. We also had awesome maid service and everyone we encountered, whether it was in the dining rooms, hotel or pool, was super friendly. Speaking of the pool: you DO need to get up early to reserve your chairs as they fill up quickly. Would we come back? The consensus was yes - we would give it another try now that we know what to expect. Despite a few hiccups, the resort is beautiful and the coffee shop was our favorite. We didn't get around to exploring the sister resorts so that is something we would do more of next time.

  Mar 02, 2026
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  Paradise found

  Great hotel ,everything you could ask for ,fully recommend ,staff all amazing will rebook soon like to thank all for a fantastic holiday ,5 star for houskeeping luz maintained our room ,breakfast staff ela and miguel 5 star and maura in beach buffet 5 star ,jexsi from butler staff 5 star ,all staff so friendly ,entertainment staff non stop engaged with all holiday makers ,no complaints ,if unsure of anything just ask butler staff and they will help ,sunbeds round pool and beach if taken just ask staff and they will rectify situation thankyou Colin and debbie

  Mar 02, 2026
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  Poor service!

  We are extremely disappointed with how our recent stay at Bahia Principe Luxury Amber ended. Up until this situation, we genuinely had no complaints. This was our second year at the resort and we have always enjoyed the facilities, staff, and overall experience. However, what has happened since our departure has completely overshadowed everything positive. We were presented with a bill that should have been £211, yet we were charged over £9,000 instead. When we raised this at reception, the response was dismissive and unhelpful, which immediately caused concern. Since returning home, we have contacted the resort multiple times and still have not received a proper response or resolution. The lack of urgency and communication regarding such a serious overcharge is incredibly frustrating and worrying. What makes it worse is that while we are still waiting for a reply about this £9,000 charge, the hotel has sent us a customer satisfaction survey. It feels dismissive and insensitive given the circumstances. We are sad, angry, and extremely disappointed. A resort of this standard should handle billing disputes promptly, professionally, and with care. Until this is resolved, we cannot recommend staying here.

  Feb 28, 2026
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  Frustrating experience at the M.E.A.T. restaurant.

  We stayed at the Bahia Principe Esmeralda resort in Punta Cana, and our overall experience form the resort was positive. This review is specifically about our experience with the M..E.A.T.restaurant located at the Bahia sister Ambar resort. We had a very disappointing experience at this restaurant. The wait time for our food was extremely long, far beyond what would be considered reasonable, especially given that the restaurant was not overly busy. When the dishes finally arrived, the quality was poor. Most concerning, we specifically ordered our steaks medium, but it was served rare. This was not just a minor mistake — my wife has a health condition that prevents her from consuming undercooked meat. Because of this error, she was unable to eat her meal at all. We left without finishing our dinner. This was not our first time at the Bahia Principe resorts, and we ate at the MEAT restaurant several times over the years. Though the wait was always extremely long, the food was good. But this time it was really below any expectations, especially the.main course- the steak. The restaurant really deteriorated. Overall, the combination of excessive waiting time, low food quality, and failure to follow a simple cooking instruction made for a very frustrating experience. The evening was totally ruined for us. We hope the restaurant takes steps to improve both their kitchen standards and attention to customer needs.

  Feb 23, 2026