At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total 24 restaurants, 25 bars and 

It’s ideal for:

Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.

FREE unlimited WI-FI throughout all areas of our hotels.

Location

Tulum
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 2001
Accessible rooms: 12
Floors: 3
Total rooms: 758
Villa: 36

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 13931 reviews
  • 4.0 star tripadvisor rating
    Wonderful Memories

    Gabriel at Client Services was awesome. We arrived a bit concerned that we would miss our dinner reservations at Tulum’s Tequila Restaurant as we’d arrived a little late. Gabriel offered to pick us up and personally drove us to the restaurant. As we were a couple of minutes late he even went in with us to ensure that we had no issues with our reservation. Another wonderful staff member was our waitress, Rosario, at the Katuk Restaurant. She was so pleasant and provided excellent service and was always smiling. We ended up going there for lunch almost every day and made sure she was our server.

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    Loved it!

    We loved this resort, it was fabulous! The pools were great, as were the staff and entertainment. The beach was lovely of not a little rocky in places but it was fine. The sea is beautiful. You can walk along the beach to BP Tulum, which is a bit nicer. Getting around the resorts on the little trolleys was fun, saved you walking in the baking heat! It was a little chaotic but you're on holiday, so just get there in plenty time and wait. Take a handheld fan as its ROASTING! The air conditioning in the rooms were great, nice and cool. Unfortunately the restaurants were unable to keep the rooms cool, with the type of fans/roofs they had so be prepared to sweat. (I wore my hair up every day, as it was too humid to have it down, so ladies, don't forget to bring a hair clip). Rooms are a little outdated but we didn't spend much time there, so no issues for us. We loved watching the Coatis scamper about from our balcony. Access to all the pools, bars and restaurants across the 4 resorts was the icing on the cake. (Make sure you book in at the times you want using the app in advance, outside you may not get in.) 5* dining every night in different restaurants... amazing!

    Jun 10, 2024
  • 1.0 star tripadvisor rating
    Rooms are terrible

    Just arrived last night. Room is terrible with lights missing wires hanging out of light outside ( great for kids to play with ) no fan in bathroom and smellls fusty. We spent an hour at reception trying to get room changed to be shown a room excactly the same. It’s true holidays aren’t spent in the room but then don’t charge as though this is luxury or 5 star.

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    You won't regret coming here

    Best hotel and service i have ever stayed at. Would recommend in a hearbeat. Plenty of sunbeds. All inclusive offer is great. Bar staff will make you any drink. Staff are friendly and the a la carte restaurants are amazing. This is one hotel I would come back to.

    Jun 10, 2024
  • 2.0 star tripadvisor rating
    Not what I thought...

    I wasn't very impressed with this resort. The look of it when you get there looks amazing, but when we go to our room, the light by the bed was not working, there was a lack of lighting by the couch area, our safe was locked and the phone was not working to call out. We used our cousins phone to ask to repair the light, phone and safe. They said they would send someone. They fixed the light, but when someone came to fix the safe, they said they had to send someone else and no one came. They told us the phone was working, but it was not. We called again and they told us they would send someone and to wait there because we had to be in the room, but after an hour wasted, no one came and we had to go. I appreciate the experience concierge for escorting us to our room and making sure all the things got fixed, but it was already our last day. The food was ok. I am vegan and it was hard to communicate and get the attention of a chef to ask questions. The chef at the Sian Kian buffet was very nice and accommodating ...I give her 5 stars! She made me something special and asked if I needed anything, to ask...to bad I didn't meet her until the last day of my stay. The restaurants were hard to book, so you need to book even before you get to the hotel. There was a lack of air conditioning in the resort, especially in the restaurants that required reservations. I was melting, which didn't make my dining experience pleasant at all. The pools were also very hot, that may just be because of the weather but someone said they heated the pools...not sure if that's true. Tip: bring a cooling towel and fan if you get hot easily. They said this month was hotter than usual and more humid, but you walk everywhere and the golf carts helped, but you just go from hot to hot unless you stay in your room.

    Jun 09, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319