At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It’s ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14139 reviews-
Perfect stay
Another fabulous holiday at the Bahia Akumal. We had a private transfer and arrived about 1 hour before or other flight people did. We had requested a high floor room, trying to avoid the crawlies but were allocated a ground floor room. I was disappointed. After raising our concerns 2 days later we were moved to room 6621. PERFECT. 5th trip to the Bahia group and we struck gold. Room immaculately clean, mini bar stocked and what a view. We are returning for 3 weeks march/april.
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Generally good, but a couple of major downsides
The resort is massive - absolutely loads of villas and tour groups arriving at regular intervals. The positives: The staff are friendly and prepared to put up with us speaking English and a bit of broken Spanish with them. They don’t expect tips but ate grateful to receive any. The two bedroom suite was good for us as a family with a couple of tweens. However, they are located about 5 minutes’ walk from the lobby and restaurants. The a la carte dining is good - though sometimes the kids weren’t keen on what they found in the menus. That said, we knew that as the menus are provided in advance. The tennis courts were always pretty deserted, so we could play whenever we wanted (despite the heat and humidity). The experience at Halloween was absolutely amazing - they completely went to town in the buffet! The negatives: Two majors and a couple more minor- First of all, my wife left her sunglasses in one of the a la carte restaurants. We noticed and reported within an hour but the guest experience staff didn’t seem to care. Suffice it to say that we never saw those expensive sunnies again. They ask for food allergies at check in and give you a card to show everywhere. It’s fine in the a la cartes, but hopeless in the buffet. There is no allergen information displayed and the labels are frequently in the wrong places for the food. For us, this was an inconvenience, but could have more serious consequences for others. Other minor gripes include the mini bar never being stocked with milk and coffee after the first day and the drinks being very watery (especially the sprite / coke which often had a very weird taste). There’s not a huge amount to do as a family as our kids were a bit too old for the kids club and given the size of the resort it would benefit from more activities beyond lots of swimming pools. On the whole, it’s ok, but probably wouldn’t stay again.
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The place to book 100% for the ultimate Mexico resort experience
I’m a third time returning customer and will be continuing coming with family and friends! The front desk is always AMAZING. Jose who is a manager at the front is so good! He goes above and beyond to make sure all guests are happy and helped out! The guest experience is also so helpful and great to work with. The pool waiters (especially the adults pool and the smaller middle pool) also incredible at there jobs, they are so kind and so hard working to make sure everyone is attended to!!!! And wow there entertainment team is incredible! The hard work and devotion they put into the shows is amazing. Gretel was so amazing to chat with about all things entertainment!!!! And I can’t leave out the AMAZING team that run the front of the lobby with the golf carts and all the drivers. They are all amazing at there jobs and SO beyond helpful
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Bahia Principle transportation
This resort uses Coming2 for transportation and we were left stranded at the airport and had to take a taxi that cost us dearly. Then we spent two days in the lobby trying to get a departure voucher. Check out coming2 reviews as this is an ongoing problem and Bahia Principie does nothing about it even though we called them prior to taking a taxi and were told we would get a refund.
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amazing
It was amazing place i visited with my wife and my kids and we had fun over there . , everything was phenominal ,starting from the pools , food , clean...etc, I highly recommend to anyone who is willing to visit . thank you very much for everything !!