Resort Details
- Various Onsite Restaurants- Yum Restaurant (Buffet) International- Tikalito Pool Restaurant (Snack) International- Katok Beach Restaurant 18+ (Buffet) International- Ku'uk Beach Restaurant (a la carte) Gourmet- Frutos del Mar Restaurant (a la carte) Seafood- Katok Restaurant (a la carte) Grill- Dolce Vita Restaurant (a la carte) Italian
- Various Offsite RestaurantsPlus, access to the following restaurants located at:
Bahia Principe Luxury Sian Ka’an – Adults Only:Maiko – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Alux – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.La Casita – 24 hr restaurant offering snacks and fast food by the pool.Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.El Pescador – A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies.
Bahia Principe Grand Tulum:Monkey Burger – Burger shack and snacks open for lunch.Las Olas – 24 hr food truck offering snacks and fast food by the beach.Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
Consult the hotel for hours of operation, reservation policies and dress codes (info.akumal@bahia-principe.com)
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- 24-hour front desk
- 24-hour room service†
- Accessible rooms
- ATM/Cash machine†
- Babysitting†
- Baggage hold
- Bell staff/porter
- Bicycle rentals†
- Casino†
- Children programs
- Complimentary wireless internet
- Currency exchange†
- Elevators Not Available
- Exercise gym
- Express check-out
- Fax service†
- Golf†
- Hairdresser/barber†
- High speed internet access†
- Late check-out available†
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Medical Facilities Service†
- Non-smoking rooms available
- Outdoor pool
- Parking
- Pharmacy†
- Restaurant†
- Safe deposit box
- Solarium
- Spa†
- Tennis court†
- Transportation
- Turndown service
- Wakeup service
- Water sports†
- Whirlpool
- Wireless internet connection in public areas
- Internet Access†
- Meeting/Board Rooms†
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
† Fees may apply
- Basketball court
- Billiards
- Boating †
- Children's poolThere are 2 children's pools on-site.
- Children's program, onsiteKIDS WATER PARK (with age and height restrictions)Created specially for the little ones, the resort offers a complete program that will keep them entertained while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
- Dart board
- Direct access to a beachThe hotel's fantastic beach has incredible, fine white sand, crystal clear turquoise waters, palm trees and tropical vegetation surrounding the beach. It's paradise just a few meters from the resort.
- Diving †
- Fishing †
- Fitness center on-site
- Football field
- Golf location (onsite/nearby) †
Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle.
27/18 HOLE AND A 9 HOLE PAR 3 COURSE
- Motorized Water Sports †
- Non-Motorized Water SportsNon-motor water activities include:
CATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)SNORKELING (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay ) - Pool
1 INFINITY POOL (ADULTS ONLY)
3 OUTDOOR FRESH WATER POOL
- Sailing †
- Spa †
Relaxation, body beautification, enjoying spectacular facilities, all this and much more in our fantastic Spa. Designed and integrated in complete harmony with the Riviera Maya, to achieve total mind-body relaxation.
- Table tennis
- Tennis court †There are 5 tennis courts on-site.
- Volleyball
- Teen programs
- ChapelThere’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14368 reviews
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Apr 15, 2025Great trip! Will certainly be back!
Travelled end of March 2025. This is my second time to this resort and again it was fantastic! The room was clean, continuous battle cleaning seaweed on the beach, and you can clearly see ongoing renovations all over the resort for continuous upgrades. My only complaints are the “environmental tax” upon check in needs to be included in the cost of the room or when booking with an all inclusive. I have no problem paying it as you can see the crews working removing the beach as this is a outsourced contractor doing the work. Secondly is booking the a la cartes, we were not told we could book 10 days prior to arrival and when we got there we didn’t get our picks of restaurants as they were booked full. Keep an eye out for cancellations we did get lucky a couple times! Overall though a great trip and nice area we will certainly be back!
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Apr 14, 2025NOT WORTH THE MONEY
in a word - awful ... couldn't get a reservation at a restaurant as every one of them full up for the whole week when we got there and was told we should have booked two weeks before we arrived ... except web site was not working. Beds were hard as a rock - pillows horribly soft. Food at buffet medicore at best. No where near being a 'luxury' location. would not recommend or go back. two words - DON'T GO
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Apr 13, 2025Best Spa experience, Best resort ever!
We arrived on March 29 and stayed until April 8th. This was our 5th time staying at this resort . The Akumal in particular is our favorite! It is quieter but close to the activities if you are interested. We love the beach and infinity pool and Kutuk restaurant close to each other. I did take a bad fall going down the concrete incline path (its slippery with sand) and bruised my tailbone pretty good. So I wasnt feeling so great, my neck and shoulders were jarred. When I was coming out from the Lobby Buffet I bumped into Berenice from the Spa and asked about a massage price? I booked a Relaxation massage, reasonable price compared to Canada. Wow, wow, wow best money I ever spent!!! She worked magic on my back and I left finally feeling relaxed, rejuvenated and ready to enjoy the rest of my holiday. I booked Berenice again for the day before we were to go home. Hoping it would help with the sitting on the flight back and it certainly did! Take the time out of your day to treat yourself to a massage at the Spa it is worth every penny and then some!!!!! Cherie PS: Everything else at this resort is exceptional
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Apr 12, 2025
Comfy and enjoyable Mayan Riviera Vacay
Had some time and wifi on the flight home so here is my review broken down into a few categories. Rooms: We were in the Adults only Villa building 83, forget the technical room category name but not new but not so dated it was an issue, first floor room so no stairs but also a view of a fence, but if we wanted a view we could have paid for it. Not an issue, just an educational note. Right by the infinity pool and Katok Steak house so I f you have a later in the day arrival book at Katok for convenience sake. Bed was comfy, room got made up daily so no issues or concerns with the room. Services: Bartenders were friendly and we didn't really drink enough to get to know them between excursions and rainy weather, we only really spent a couple days at each pool. Coffee shop: Likely the most utilized facility of the whole trip, between baked goodies and cappuccinos we definitely got our money's worth. Gym: Good level of equipment if there is 4 or less people. Lots of space but a couple more pieces of cardio equipment, another bench and weight set, and it would be a good use of the space. Trolleys: Useful when you don't feel like walking or have to get to another resort for dinner reservations, walked when we needed to and took a trolley when needed. If you can avoid the two cart trains between resorts it is smoother ride and takes less time due to all the speed bumps. Buffets: Main buffet was good for lunch, katok was good for breakfast without children. Snack bar was ok. Did not have buffet dinner at any point. Ala Cartes: We did Katok, Tortuga, Mikado, Ku'uk, Fruitos Del Mar, Maiko and Alux. Would recommend all but FDM as the side which came with the grilled tuna looked very unappealing (Think a brownie green mashed potato) which unfortunately ruin the experience with the restaurant. All in all a great resort which we would return to. 9/10
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Apr 11, 2025The good & bad
The resort itself is clean and tidy and the staff is top notch but their al la carte system would prevent me from rebooking. You book 10 days from check in and even then options were slim picking. We had the option of 7 al la cartes but only able to get into two and when asked if they were able to do anything was told to purchase a bottle of wine and then they’d accommodate. I spent the majority of time at Tulum as that’s where my friends stayed. Their resort was far more updated and the vibe was much better. All and all, great property but their lack of interest in helping a flawed al la carte system would ultimately make me stay elsewhere.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe Hotel is renovating 228 more rooms this year. The refurbishment will enhance design, quality, and comfort. Work will occur April 21 – November 30 from 9:00 a.m. to 5:00 p.m. Renovated rooms will be available from December 1. Guests during this period will stay in villas away from construction, while all dining areas, bars, pools, and common areas will remain fully operational for an enjoyable stay.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed