Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply), and take the kids along, too……or you can just spend your stay enjoying the sun and the sand!  You can also enjoy the facilities and a la carte restaurants at the Bahia Principe Grand Coba, located within the Bahia Principe Riviera Maya complex. Stay at 1 and Play at 2: Staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total 15 restaurants, 12 bars and 5 pools.

Hotel Renovations
BAHIA PRINCIPE GRAND TULUM will be completely refurbished in 2020 (grand reopening on November 1st, 2020).  

It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.

FREE, unlimited WI-FI throughout all areas of our Hotels.

Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com) 

Location

Tulum
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 1999
Accessible rooms: 12
Floors: 3
Total rooms: 774
Villa: 52

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 15861 reviews
  • 4.0 star tripadvisor rating
    Great experience in Yucatan Mexico!

    Mexic Yucatan experience! Great vacation, the hotel offers a wide range of activities, very kind staff, the food& drinks are amazing. We enjoyed the beach, pool, garden. I would suggest to improve the quality of towels. Anyway, we spend a great vacation!

    Jan 29, 2023
  • 5.0 star tripadvisor rating
    Mexico 2023

    Abimael in buffet was great from day 1 to day 7. He took care of our group of 16 the entire time. He would have our table decorated with napkin swans, birds and flowers. All the staff were great!!!!

    Jan 29, 2023
  • 5.0 star tripadvisor rating
    Buffet Service

    Very happy with the great service provided by Abimael and his co-worker Adrian. We had a large group of 14 and every morning they both took amazing care of us. Decorated the table uniquely. If you can get them to be your servers! Just an example.if the care amd attention to detail on our last breakfast!

    Jan 29, 2023
  • 4.0 star tripadvisor rating
    Always a great experience

    Wonderful hospitality throughout the resort. Comfortable rooms, great amenities. Our favorite waiter at the buffet Abimael spoiled us everyday. Enrique at the quiet pool was great too. Highly recommend

    Jan 29, 2023
  • 2.0 star tripadvisor rating
    Don’t waste your money here.

    Racism displayed by some staff members. Several times trolleys refused to pick us up, telling us they weren’t going in our direction, only to see them there when we arrived at the area. Seating our large group at separate tables telling us a section was closed only to see others being sat in that section. I thought I was overreacting until another group was moved to Coba because they complained about the racism they experienced on this resort. The app to book a La carte dinners and spa appointments was booking others appointments on my room, which was preventing me from booking anything for myself and also didn’t allow me to participate in dinners with my family. I brought it to the attention of the manager, who basically acted like it was no big deal. He suggested that I cancel the appointments. I told him if I do it would cancel other’s appointments, he said just tell them. There was over 70 people in our party so that wasn’t possible. He said well you have four more days. We were there for a wedding and didn’t have a lot of time to spend like that. He didn’t seem to care at all. IF YOU ARE ALLERGIC TO MOLD, don’t come here. The place is full of mold. Lots of people were complaining of coughing in their rooms, losing their voices, etc. Wedding planner didn’t even show up for the rehearsal and they seemed more concerned about setting up a “romantic dinner” in the wedding gazebo during the rehearsal then rushed us out of the area because of the dinner guests were arriving as if that was more important. Concerns were blown off as if anything wasn’t important. Cleaning staff snubbing a generous tip I gave on the 2nd day. I never left another one after that since she acted like it wasn’t enough. The lack of people who fully understood English at guest services was ridiculous. The desk is the only place where staff should have a good command of the language in which most of their guests speak. It gave me such a bad taste for Mexico I’d NEVER return to that country. I’ve noticed that the management responds to these reviews. This is a revised review I’m writing. The first one said they would email me about my concerns. THEY DID NOT. I think they write that to make people believe they are concerned but it’s a lie. They’re obviously not.

    Jan 29, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319