Location
Punta Cana - BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9960 reviews
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Nov 30, 2024I would not recommend to anyone even though Bahia is a big name in tropical countries.
Lots of mosquitoes every where, even in the room. When ever you have a problem and need help, they always send you to front lobby to get help where they have only 2 staffs working and they asked you to stay in line where you know it's gonna take forever for them to help you. Room service is very poor. When ever you call, will take them 2 hours to get what you need. Language is the big problem over here, if you don't know Spanish than forget about this resort. Go somewhere else. Not enough amenities for kids. Though, kids club was very nice, all the staff in kids club was very good. They were good taking care of your kids.
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Nov 28, 2024
Poor service in general
Very poor service everywhere… front desk, room service, buffet, pools, poor service of internal transportation, bad smell in buffet area, poor service at restaurants, free amenities are not free, they charge you for “training” and even lounge chair at the beach.
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Nov 26, 2024Great vacation and lovely resort
My husband and I just returned from our vacation here and we both had a great time. The resort was huge and we felt it was kept very clean. The food selection was great but we did find the buffet food to always be cold no matter what time we went at. My husband mainly had the pasta because it was made to order so at least it was hot. The a la carte meals were all excellent. Staff was friendly, pools were great and it was an all around great time. Only real complaint was the mosquitos and sand fleas which were quite bad, but not really the resorts fault. We will know to be prepared in the future
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Nov 25, 2024
Room for improvement
Brunilda was wonderful and looked after us every evening. Always smiling and happy to serve us. Thank you! Location is great and the resort is enormous. Food is better than we have experienced at an all inclusive. Sadly on arrival the reception team tried to charge us $550 to upgrade to a refurbished room having already told our friends who arrived before us that we would be staying there and charged them $400. We were then told we didn’t have to pay if we tipped the reception guy. We said we didn’t have any cash so he said we could pay him personally the next day. He even called our room the next day to tell us he was working and waiting for his tip. We didn’t pay him. The truck stop serving fast food by the pool is a good idea but everything was cold - this needs attention.
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Nov 24, 2024Great place!
We just arrived yesterday and are I building 17. Please disregard all negative reviews. Pools are great. Service is great. Beach is great. Entertainment is great. Food is incredible. 🎊🎊 housekeeping did an amazing job today. People are friendly!