LocationPunta Cana - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9338 reviews
I was in Punta cana from Jan 26-Jan 31. I’ve been to the resort 11 and 12 years ago so knew how big it was. We also don’t mind walking so it’s not a huge deal but I probably would not go with a kid. Food was fine I’m both the buffet and the place near the beach. We reserved teppanyaki one day and it was really good. Mosquitoes basically were eating me alive so bring bug spray. We found that some spots are understaffed. Our room barely got cleaned (essentially only our beds were made). Beach is nice and clean and wide enough.
Way to big and impersonal
Room and bar staff exceptionally good, rooms dated.....insufficient support and guidance given by front desk on arrival.......complex way to big, does not offer 4* sevice or even close.....Shops on complex selling poor quality goods at crazy hyped prices which the hotel seem happy to to endorse. Would I return ? Never, do I feel missold and cheated ? Yes indeed I do. Expensive lesson learned
Great resort, food, and entertainment! Thank you to all of the Entertainment team, including Elizabeth, Yefrey, Yensy and Riorelit. Thank you to the bartenders at the lobby bar: Junior and Juny. Everyone works so hard to make sure guests are having the best time and it shows! Unforgettable memories thanks to the lovely staff!
Worst Resort Ever - Dont waste your money
The worst resort. Food was either undercooked or over cooked. Staff was passive aggressive. Service was horrible... I can go on. This should not be called a resort.. they fail on every aspect. Total waste of money....
DO NOt RECOMMENDED IT
Anybody who is trying to go to any of the Bahia Grand principe I m TELLINg you now u less you are 60+ do NOT book this was the worst resort I have ever been to Staff horrible / food horrible / resort