The ideal place for families within the Bahia Principe Riviera Maya complex, where children and adults alike have their own spaces to enjoy and the opportunity to get close to the exuberant local nature.  At this hotel, you’ll have top facilities and areas for kids, such as the waterpark, plus the chance to choose family rooms that sleep up to seven people. You won’t need to worry about a thing and you can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe resort (fees apply), and take the kids along, too.  After the sun sets, dance the night away at the discotheque or try your hand at the casino. Hacienda Doña Isabel also offers a variety of shops on site. You'll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout.  Enjoy access to the a la carte restaurants of the Bahia Principe Grand Tulum (reservations requiered)., located within the Bahia Principe Riviera Maya complex.
24-hour all-inclusive, 3 à la carte dinners in restaurants per week of stay, spacious rooms and well-kept gardens, free 24-hour WiFi throughout the hotel, safety deposit box in the room, mnibar, lounge chairs, beach umbrellas and towel service for the beach and pools

It’s ideal for:
Families with young children. For parents who want to enjoy every second of their vacation.

FREE, unlimited WI-FI throughout all areas of our hotels 

Please contact the hotel for additional information regarding business services ( 


Playa Aventuras
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 2005
Accessible rooms: 6
Floors: 3
Total rooms: 1080
Villa: 30


Resort Details


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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
Advisory The Guests of the Bahia Principe Grand Coba only have access to the a-la-carte restaurants of the Bahia Principe Grand Tulum (Thali, Don Pablo, Tequila and La Gran Tortuga). They do not have access to the Monkey Burger nor the Las Olas Food Truck.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 17040 reviews
  • 3.0 star tripadvisor rating


    Jun 02, 2023
  • 5.0 star tripadvisor rating
    Family vacation

    Our second time at the grand coba. Had an amazing week. Staff were amazing. Food was really good, tried a couple a la carte restaurants which were also great. No complaints. The resort is really big but easy to navigate. We'll maybe head back for a 3rd visit sometime. A bit of a trek from the airport which eats into the arrival and departure day but not a huge issue.

    Jun 01, 2023
  • 5.0 star tripadvisor rating
    Great Place to Stay

    We are a family of 4 and had a 2 week stay at Coba. Lovely hotel, the a la carte restaurants were great with a couple of them exceeding my expectations. Coba have some really friendly and helpful staff. The hotel is in a remote location so you would need to get a taxi if you wanted to go anywhere. The sister hotels are just a golf cart ride away. The rooms are clean and spacious, I would recommend bringing a plug socket strip as there was only one plug socket in our room. We didn't have to queue for the buffet restaurant at any time. The bars can be super busy at night but thats to be expected. I wouldn't hesitate to recommend this hotel and it's location to family and friends.

    May 31, 2023
  • 2.0 star tripadvisor rating

    I will begin with some of the better things. Rooms were large and comfortable, pools were plentiful, food was plentiful. The other side of this was that the room was hot, the pools were hot and dirty, and the food was awful. I don't know how anyone can eat that food and not get sick. It was terrible and usually not hot and has been sitting out for a long time. The a la carte restaurants aren't much better. If you are going to have specialty restaurants then you should at least be able to make meals that aren't terrible. Air conditioning, please figure out how to fix the AC. I understand that Mexico is hot and I can accept that but I want somewhere that I can go to cool down. The room was hot, the restaurants were hot, the lobby was hot, the shops were hot. It was intolerable. The pools heat up so much during the afternoon that they are no longer pools at the end of the day, they are hot tubs. The water temps were easily over 100 degrees. They are not refreshing.

    May 30, 2023
  • 3.0 star tripadvisor rating
    Stay was a mixed bag

    We stayed here for 5 nights and had a mixed bag of results. I felt the need to post some pros and cons here for others who might be considering this resort. Pro’s: -Room was clean, dated but clean -Employees were very friendly -Pools were large enough that finding a quiet spot was not an issue -Food was good, desserts and the chorizo were amazing. As was the Italian a la cart -You can order a Frappuccino from any bar -Sports Bar during the day was supper quiet and cooler than other spots -Entertainment was good. Saw the magic show and we were impressed -Bed was comfortable, if you like super stiff mattresses Con’s -No AC in any building except your room, including buffet -Room AC was barely adequate, we slept with out blankets the entire stay. -Pools are only 3.5 feet deep, felt like I was in a kid’s pool -Resort is very large, we averaged 5000-7000 steps a day -No elevators -Awful water pressure. We turned the faucet on and not a drop of water came out -Could not get more than one a la cart reservation, allowed 3 per 7 day stay, 2 per 5 day stay -Buffet was poorly ventilated. On BBQ nights the whole place filled with smoke Contacting the resort after you leave is impossible. Trying to contact them to see if my lost item was found is a nightmare.

    May 29, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319