The perfect family vacation at the Bahia Principe Fantasia Punta Cana offers everyone days full of adventure, fun and of course, total relaxation. Immersing families in a dreamlike ambiance and bringing them closer to the legends of local culture.  A Caribbean resort with castles? Welcome to a wonderland where anything is possible. A place that will delight families with its fantasy atmosphere.  This family-friendly property has 512 suites, exclusive beach area, huge aquatic area and waterpark for children of all ages, a large theme-based swimming pool, exclusive facilities for children and teenagers, a quiet area with Jacuzzis and a wide range of restaurants and free WiFi throughout the resort.Staying at Bahia Principe Fantasia Punta Cana, you can enjoy the facilities at Bahia Principe Grand Bavaro, Bahia Principe Grand Punta Cana, Bahia Principe Grand Aquamarine, Bahia Principe Luxury Esmeralda. • Total: 21 restaurants, 20 bars and 7 swimming pools. Access to facilities of some of the hotel may be restricted.

BRAND NEW! Las Olas Beach House is a newly built oceanfront restaurant area featuring new culinary specialties, available to guests of all hotels at Bahia Principe Bavaro complex*. This modern, contemporary two-story space has a surface area of 79.000 square feet. The ground floor features two beach restaurants, which respectively become a Rodizio and Mexican specialty restaurants at night, and a bar. There are three additional specialty restaurants for a la carte dinner on the top floor.

Large castles, themed restaurants, numerous spaces designed for families, Stunning shows with video mapping projected on the main castle, magic, legends and local traditions: every feature tells a story based around our mascot Papimber, the creator of the world of Fantasia, which is woven around the local culture. Teens Club The Loft, unique and exclusive area for teenagers and themed facilities that are exclusive to the brand.

Location

Dominican Republic
Punta Cana Intl Airport : 15 miles

Property Information

Year Built: 2016
Floors: 3
Total rooms: 512
Villa: 6

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2575 reviews
  • 1.0 star tripadvisor rating
    Don’t believe the 5 star reviews staff members walk around with QR codes guilting guests to give 5 stars

    This hotel is not well maintained, staff does not clean the rooms, they only change towels and make the bed. Mosquitoes everywhere, you cannot sleep at night from all the bugs and the terrible mattress. The floors everywhere even by the pool are slippery and made of marble and are always wet so you are guaranteed to slip and/or fall.

    Feb 25, 2024
  • 2.0 star tripadvisor rating
    Rude staff, poor room conditions

    We just visited the Bahai Principe Fantasia in Punta Cana, let’s start with the good, the staff at the specialty restaurants were great, always making sure you had what you needed at all times. And that’s it for the good, the trip started poorly with the shuttle service we booked through the hotel, coming 2, we had the receipt with the guests included, and they said we were wrong and would have to purchase another shuttle, even though we had the proof. Finally arrive to the resort and check in was a nightmare, we had booked three rooms, and spoke with them to have them all together… this did not happen, after a hour of waiting we finally got everyone in the same building and on the same floor. The staff at the front desk and bars were extremely rude, it always seemed like the guests were a bother. Two of our rooms ac units were leaking from the ceiling onto the floor, after many complaints the problem was still never fixed, except house keeping would throw new towels on the floor. When we arrived to our room the mini bar was full of half drank drinks from the previous guests. On our tour heading to our room we were told we could visit the other Bahai principe resorts that are all connected but we couldn’t use the other buffets, which was incorrect we were asked to leave each one we visited. The food is great if you love hot dogs, they have many kinds at every meal at the buffets. Dishes were generally dirty at the buffets, bowls and cups could never be found. The food was cold and seemed like the dinner from the night before. Again the biggest turn off was the staff being so rude at the bars and front desk, they would walk right by you unless you had money in your hand for a tip. Overall the climate and beach were amazing, but I wouldn’t recommend this resort nor would I return.

    Feb 25, 2024
  • 3.0 star tripadvisor rating
    Price gouging at reception.

    We were two adults and four kids (3,5,5 and 7 yo). Asked for two connected rooms with travel agency. On arrival we were given two unconnected rooms and after complaining about that we were informed that we could get them connected for additional fee of U$20 per person per day. I think this is quite disappointing and I cannot understand, even if some additional charge is required, what it has to do with number of persons. Also, big disappointment is that, during the day, coffee is available only in the main lobby and all other coffee machines were out of order for the entire week we were at the resort. For this category of resort this is unacceptable.

    Feb 23, 2024
  • 4.0 star tripadvisor rating
    Good But Could Improve

    Well I want to say the hotel was good but not perfect. Not deserving of a 5 star. The kids area is great and the entertainment staff was really good. The shows at the pool, the foam party, the entertainment was great. They have so many activities for the kids. We came to celebrate my wifes birthday and also enjoy with the kids and Cristina made the whole birthday experience excellent. One night made a reservation at the Rodizio and told them is was my wife's birthday and they didn't do anything. Like they didn't care. The service there was horrible. Like I said previous Cristina came through and was able to make it happen the next day at the buffet. Shout out to her and her team. Also the front desk staff was not the greatest. Not very friendly at all. The food could be better at the resort. We really loved the hibachi. Food and the service was really great and the manager there was excellent and very understanding there. He deserves high praise.

    Feb 19, 2024
  • 4.0 star tripadvisor rating
    It’s ok

    Mix feelings about resort, check in process horrible experience till manager came and solve the problem. Room had some water leak from ceiling but was solved next day after few attempts. It took 3days to unlock the safe Food decent in the buffet, lots of options. We had bad experience with booked restaurants where you supposed have better experience. We supposed to have show in one of the Japanese restaurant and chef came grumpy throw couple eggs and called it a show. Other Japanese restaurant had horrible food and very slow service . There are few restaurants that are paid extra. Beach area and pool ok but be careful about the trips they’re selling there. They will promise you everything you want to have on the excursion and then it’s not there. Also check your credit card after as he charged us 130 us $ more than he said. After he was approached he said it’s my credit card that added 18%and after that he said it’s tax. There are waves everyday and there’s no reef close by. Drinks are amazing especially in a lobby bar. Those guys are awesome.

    Feb 13, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319