Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatts brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawas commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill. The area has become the center of Ottawas nightlife and is surrounded by residential towers, restaurants and bars.

Property Information

Year Built: 2016
Last Renovation: 2016
Accessible rooms: 24
All rooms non-smoking: 200
Double bedrooms: 83
Floors: 16
Nonsmoking rooms: 200
Rooms with internet access: 200
Single-bedded accommodations: 117
Suites: 7
Total rooms: 200
Total rooms and suites: 200


Resort Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: No charge for children 17 yrs and under when sharing room with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: $50 CAD one-time non-refundable fee for up to 7 nights. Dogs are welcome up to 50 pounds or 2 dogs up to a combined weight of 75 pounds. Reservations must be made 3 days prior to arrival.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 1942 reviews
  • 5.0 star tripadvisor rating
    Great stay to balance an otherwise horrible experience with WesJest Delta

    Had an excellent stay at Andaz. The staff was very nice and responsive and were always willing to help with our request. I am grateful that at least my hotel reservations were taken care of, as my flight with Delta WesJet, to and from Ottawa was the worst flight experience I have ever experienced. Delta, and WesJet (dba Delta) delayed and cancelled my flight many times, traveling to and from Ottawa. It was a hellish nightmare. My last connection before my final destination to Ottawa Delta left me stranded in Montreal!!! Delta would not honor a ticket reservation that they themselves made with Air Canada!!! Air Canada stated that I was on the flight but Delta did not provide the ticket!!! After running back and forth from one end of the Montreal to the other, trying to resolve this, I had to make the decision to purchase another ticket because both sides, Delta and Air Canada were too busy blaming the other, instead of acknowledging that a mistake was made and taking care of the customer and sorting the mistake out themselves. Noooo, instead of thinking about the customer, they pointed fingers saying, "No, it's their mistake!!!" I WAS STRANDED IN MONTREAL!!! I DON'T CARE WHOS MISTAKE IT WAS!!! I PAID FOR MY FLIGHT AND EXPECT DELTA AND AIR CANADA TO HONOR THAT PURCHASE!!! THEY BOTH FAILED THE CUSTOMER, WHO BY THE WAY, IF THEY DIDN'T HAVE, THEY WOULD'T EXSIST!!! I HAD TO PURCHASE ANOTHER TICKET, THAT I ALREADY PAID FOR, JUST GET OUT OF THAT MONTREAL TERMINAL OF HELL, JUST SO I COULD MAKE IT TO MY BUSINESS MEETINGS, WHICH OF COURSE I WAS ALREADY LATE FOR BECAUSE OF THE CONSTANT DELAYS AND CANCELLATIONS MADE BY DELTA!!! I am thankful that Andaz took care of me in the end which made this nightmare not a complete waste of resources and time!!! NEVER FLY DELTA (WESJET)!!! But if you need a fantastic place to stay in Ottawa, Andaz Ottawa ByWard Market is a fantastic choice.

    Jan 30, 2023
  • 5.0 star tripadvisor rating
    Excellent Outstanding Staff

    I would like to personally recognize two employees at the hotel: James & Jessica. Both were very courteous, informative, and helpful. I have no doubt that these two would make great hotel managers &/or owners some day if they are interested in that opportunity. I could also see them going into the corporate sector of the hospitality industry.

    Jan 21, 2023
  • 5.0 star tripadvisor rating
    It is a nice hotel with wonderful people to make your stay great

    I was two days at Andaz.the location is great, the hotel is nice, and the people working for the hotel are outstanding. The hotel has a gym and offers breakfast and dinner.The only thing is a construction nearby but it was not much of a bother because I was there only 2 days for personal business and I had to leave early form the hotel so the noise did not affect me. If you need a hotel in Ottawa in this area, just choose ANDAZ, they will NOT disappoint you.

    Jan 19, 2023
  • 3.0 star tripadvisor rating
    Modern hotel but it is right next to a huge construction site. Noise noise noise.

    We had a 4 day trip to Ottawa and selected Andaz as it is brand new and modern. But to our great disappointment, we found out that there is a humongous construction site right behind the hotel - a new hotel is being built. Right now the construction is at the foundation stage so this will probably take a couple of years before it is finished. The noise of construction equipment and blasting (!) which shook our hotel and all neighboring buildings, lasted from 7 am till 7pm including the weekend. We paid for a room with a view which was significantly more expensive hoping to get a view of Parliament buildings as the hotel site promised. Instead we were given a room - high enough - 11 floor with a view of.... this humongous construction site and construction equipment and cranes and the noise was just horrible. We went back to the reception and asked for a different room, saying this is not what we paid for. They changed the room to the other side of the building, But they also said that the view is "everything which is above a certain floor." Sure... I had a feeling that they try to put everyone on that side facing construction, and only if guests complain, they move them to the other side. So we got our views of Parliament, but the construction noise stayed... You just cannot escape from it. Only once our room was cleaned early enough. All other days we had to ask the reception to send someone to clean the room. Once we had to ask 4 times. Positives - the staff is friendly. The breakfast is wonderful. Best cappuccino is the world. They also have a fantastic lounge on the 1 floor with great views and cocktails. So when the construction is over we will come back but not before that

    Jan 15, 2023
  • 5.0 star tripadvisor rating
    Have a glass of cocktail 🍸

    Before dinner, having a 🍸 at the roof bar. All lights coming from the city. Nice view. Good cocktails. Some small snacks with it. Service was good. Nice music tunes. 🎶 not loud, you xan hear yourself talking. can't wait for the summer. Sure it will be a perfect sunset view.

    Jan 15, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319