Andaz Ottawa Byward Market, is the first Andaz-branded hotel in Canada as well as the first Ottawa hotel under Hyatts brand portfolio. The 200-room downtown Ottawa hotel is located in the famed Byward Market neighborhood. The neighborhood is surrounded by more than two-dozen embassies and consulates and is located immediately east of Ottawas commercial office core. Among the most beautiful hotels near Byward Market, Andaz Ottawa is a short walk from Parliament Hill. The area has become the center of Ottawas nightlife and is surrounded by residential towers, restaurants and bars.

Property Information

Year Built: 2016
Last Renovation: 2016
Accessible rooms: 24
All rooms non-smoking: 200
Double bedrooms: 83
Floors: 16
Nonsmoking rooms: 200
Rooms with internet access: 200
Single-bedded accommodations: 117
Suites: 7
Total rooms: 200
Total rooms and suites: 200


Resort Details


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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: No charge for children 17 yrs and under when sharing room with parents.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: $50 CAD one-time non-refundable fee for up to 7 nights. Dogs are welcome up to 50 pounds or 2 dogs up to a combined weight of 75 pounds. Reservations must be made 3 days prior to arrival.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2185 reviews
  • 5.0 star tripadvisor rating
    fantastic modern hotel i

    Great location down town in Bayard Market and close to the parlement building. Lots of restaurants close bt but the in house restaurant has the most fabulous breakfast a la carte to order from. There is a great view from the top floor with a hopping bar with nice appetizers and snack foods. Rooms well appointed, staff very friendly and top notch. You can leave your luggage in their storage after you check out allowing more sight seeing with free hands. the valet parking was nice and quick and the fella helped us load up all our things. Every time in Ottawa this is where we stay!

    Jun 10, 2024
  • 1.0 star tripadvisor rating
    Bathroom never got fixed, no communication

    I had a 2 night stay. I took a shower and noticed that the drain was not working. I called down to front desk they said it would be take care of right away. I was out for the evening. The next day I took a shower and the drain was not fixed. I never received a follow up that it was not fixed or a room change when it ended up being a bigger problem. I called front desk to speak with a manager and was told there wasn’t one on duty and that they would call me at 8:30 when the manager was in. They called at 9:30. When discussing the issue the manager I was offered a late checkout or a lightly discounted extra night in the same room. There was no communication during this issue and a horrible make up for a health and safety issue. Missed basics of hospitality. Will not stay again.

    Jun 10, 2024
  • 5.0 star tripadvisor rating
    Always my favourite place to stay downtown

    Always good, stay at this hotel twice a year. Always a good experience. One experience, the club played loud music until 2am. The second and third time were different experiences, more positive than my first stay. Overall, very enjoyable experience

    Jun 06, 2024
  • 4.0 star tripadvisor rating
    Good accommodation for a weekend get away

    I found that the staff were very friendly with a genuine willingness to help. Room was well maintained and clean.

    Jun 06, 2024
  • 2.0 star tripadvisor rating
    Subpar of Hyatt Standards

    There were obstacles from the checkin to having my bills charged twice for the same breakfast with a different about amount. This hotel definitely needs improvement. Fortunately the front line personnel and manager were able to calm the situations

    Jun 05, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319