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Customer Ratings & Reviews
TripAdvisor Traveler Rating
967 reviews-
Lovely hotel - lousy service and money grubbing
Let’s start with the positives. The rooms are cozy and charming, beautifully decorated and well appointed. However, the hotel service was awful. I asked about a day rate and was quoted a price nearly twice that of my nightly rate for just 6 hours. Rose, who checked me in, has no customer service skills whatsoever and should truly consider a different career. Everyone else in the hotel was equally inept - the concierge booked a cab to the wrong location for me. If you can get past the rude, thoughtless staff, you may be able to enjoy yourself.
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Great neighborhood and great service
Hotel is in a very nice and convenient area. Great restaurants around here, walking distance to the tube station. Safe neighborhood and great service, very quiet at night. Sajjad helped me with the luggage, very very nice! Will definitely stay here again.
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Thank you Margarita! 🙂
We had a wonderful experience at South Kensington's Botanica for evening tea. The sandwiches were delicious, and my friend especially loved them! The thoughtful details, like the timer for our tea, added a lovely touch. A big thank you to Margarita for her warm hospitality and attentive service. We truly enjoyed our visit!
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Fantastic welcome service..lovely hotel great staff.
Thank you 100 Queens gate Hotel.. on arrival everything went to plan as a birthday surprise for my partner. Lovely hotel great staff friendly and made sure everything was ok The bar staff were friendly too Cocktails delicious lovely hotel ambience is perfect and excellent location. Very big thank you to “SYED” 1st class service and staff at reception, bar staff brilliant too.room was immaculate thank you for the birthday balloons cake and wine . Appreciated.. will 100% book the 100 Queens gate Hotel again.
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Sol god 🥰
My friend and I visited today for afternoon tea, and it was such a delightful and memorable experience. Bardia took care of us, serving with exceptional attention to detail and taking the time to explain everything thoroughly. His warmth and professionalism truly stood out, making the visit even more enjoyable. I’ll definitely recommend this place, as well as Bardia’s outstanding service.