The Occidental at Xcaret Destination is a 24-hour all-inclusive resort located in the heart of the Riviera Maya. Its spectacular mix of natural and cultural environments is the inspiration for enjoying an unbeatable experience. This impressive complex has
764 rooms and suites with a terrace or balcony, all of which have been recently refurbished. It also features natural river formations, 7 swimming pools and a private bay with soft white sand. Also, the resort’s culinary selection is designed to satisfy the
needs of every kind of guest. With 10 bars, including an exclusive Royal Level bar, and 11 restaurants, guests have the freedom to choose a snack, a casual or gourmet meal, or a candle-lit dinner, among many other possibilities. The resort is also adjacent
to Xcaret eco-archaeological park, which offers over 40 cultural attractions and exhibitions.
Location: Quintana Roo
- - Important Information For Our Guests -
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- STUDENT GROUP POLICY
* 100 DOUBL rooms IN HOUSE maximum for student groups at any given time
* 25 years old and under are considered "students' for any given time
* Minimum age required for check-in is 18.
* A refundable deposit of $200/per person (cash or credit card) is required.
*Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
- The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Cancun International Airport (CUN): 30 miles
- Year Built: 2002
- Last Renovation: 2016
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Accessible rooms: 8
-
Floors: 3
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Total rooms: 765
† Fees may apply
Deluxe
Bedding- 2 double beds or 1 king bed - based on availability, requests are not guaranteed.
Surrounded by beautiful gardens ourdeluxe rooms are spacious and offer a terrace or balcony. Rooms include a King Size bed or Two Double beds, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker, alarm clock, in
room minibar, safe deposit box, iron and ironing board, hair dryer and bathroom with shower.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea maker
- Data port†
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower only
- Telephone
- TV
- Video on demand
Junior Suite
Bedding– 2 doubles or 1 king bed - based on availability, requests are not guaranteed.
Designed with exclusive details to make the stay a unique experience. This room category includes Two Double beds or King Size bed with a sofa, balcony or terrace, air conditioning, ceiling fan, flat screen TV with satellite service, telephone, coffee maker,
alarm clock, in room minibar, safe-deposit box, iron and ironing board, hair dryer and bathroom with shower.
In addition, it includes other exclusive benefits as premium bath amenities, bathrobes and slippers, bottle of sparkling wine in the room, strawberries covered in chocolate and a continental breakfast in bed one morning during the stay. Reservations must
be made in advance with concierge.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Coffee/Tea maker
- Data port†
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower only
- Telephone
- TV
- Video on demand
Royal Level Luxury
Bedding– 2 doubles
A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services providing an elevated luxury vacation experience including; VIP Check in, exclusive private Royal Level lounge, exclusive Royal Level
restaurant, pool and solarium area with Concierge service to assist with restaurant and spa reservations.
Private VIP check in and check-out
Exclusive a la carte Royal Level restaurant
VIP bath amenities
Plate of fruit in the room upon arrival
Dedicated Concierge service
Exclusive Royal Level pool and whirlpool
Nightly turndown service
Room Service included
Wi-Fi included and exclusive Royal Level Lounge with complimentary Internet and PC Stations.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- CD player
- Coffee/Tea maker
- DVD player
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
- Video on demand
- Wireless internet connection
Deluxe Concierge
Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.
Additional Amenities
-exclusive concierge service
-Internet cafe access (fees may apply)
-In room fruit platter, day after arrival
-In room bottle of house wine, day after arrival
- Air conditioning
- Bathrobe
- Cable television
- Data port†
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Slippers
- Telephone
- Turn down service
- TV
- Upgraded bathroom amenities
Junior Suite Concierge
Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.
Additional Amenities
-exclusive concierge service
-Internet cafe access (fees may apply)
-In room fruit platter, day after arrival
-In room bottle of house wine, day after arrival
- Air conditioning
- Alarm clock
- Bathrobe
- Cable television
- Data port†
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Slippers
- Telephone
- Turn down service
- TV
- Upgraded bathroom amenities
Royal Level Suite
Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)
Generously sized, The Royal Level Suite offers personalized service and upgraded amenities. This room category has been designed for you to enjoy a premium service. It features a large dining room, living room with a sofa, and large balcony or terrace. The
bedroom has a King Size bed or two double beds.
Private bathroom with shower and hot tub
Air conditioning with individual control
ceiling fan
2 flat screen TV, DVD player
Telephone
Electronic safety deposit box, iron and ironing board
Plush bathrobes and slippers, weighing machine, hair dryer, VIP Bath amenities
Minibar replenished daily with water, soda and beer
Coffee Machine, Radio alarm clock.
- Air conditioning
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access†
- Iron
- Ironing board
- Minibar
- Private bathroom
- Safe
- Shower
- Telephone
† Fees may apply