The Pyramid at Grand Oasis - All Inclusive Detailed Information

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Blvd. Kukulcan Km 16.5, Zona Hotelera
Cancun, QR 77500
MEXICO

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Hotel Details
Amenities
Accommodations
Dining
Activities

This upscale all-inclusive beachfront resort is a luxurious resort-within-a-resort, offering full access to everything the Grand Oasis Cancun has to offer in addition to all the exclusive privileges of being a Pyramid guest, like premium amenities, exclusive award-winning restaurants and bars, and private beach clubs. Discover the ultimate Vegas-style entertainment in Cancun, including live music, dinner shows, nightclubs, and Cancun’s only full gaming casino at a resort. Located in the center of the hotel zone on the largest white sand beachfront, you’ll never run out of activities. Swim in the quarter-mile freeform pool, chill with cocktails at the beach club, or pamper yourself with an all-natural spa treatment.

Location: Cancun Hotel Zone - Beachfront

STUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the STUDENT / YOUTH conditions.
Student/Youth Resort Fee: Any guest 24 years of age and younger traveling without legal parent/guardian must pay $30.00 fee. Must be paid in cash and is non-refundable.
The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).

Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:

-Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable.
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
-Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
-Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.

*Please note the legal drinking age in Mexico is 18.

Pet Policy

Pets Not Allowed

Cancun International Airport: 10 miles
- Other or alternate †
  
  Transportation to/from resort not included; add transportation at checkout.

Buildings: 3
Floors: 6
Total rooms: 323

† Fees may apply

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Casino†

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Casino†
Children programs
Children welcome
Coffee shop
Concierge desk
Conference facilities†
Currency exchange
Doctor on call†
Elevators
Exercise gym
Gift/News stand†
Laundry/Valet service†
Live entertainment
Lounges/bars
Luggage service
Meeting rooms†
Multilingual staff
Nightclub
Parking
Pool
Restaurant
Room service
Sauna†
Secretarial service
Spa†
Tennis court
Tour/sightseeing desk†
Travel agency†

more (+)

Oasis has destination weddings perfect for every couple and budget, whether it’s a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package.

Contact weddings@thetemco.com for details.

Audiovisual Equipment†
Business Center†
Conference Suite†
Fax Machine†
Meeting/Board Rooms†

† Fees may apply

Pyramid Sunset View

View: Sunset

Occupancy limits: 4 max (3 adults, 2 children)

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Other amenities: 24-hour room service, USB ports, WiFi (one code per guest), Oasis tablet or console with radio alarm clock, beach towels, private check-in and checkout, early check-in and late checkout (subject to availability), express check-in and checkout

Pyramid Ocean View

View: Ocean

Occupancy limits: 4 max (3 adults, 2 children)

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Pyramid Ocean Front

View: Ocean

Occupancy limits: 4 max (3 adults, 2 children)

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Pyramid Standard

View: Run of house

Occupancy limits: 4 max (3 adults, 2 children)

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Lagoon View

View - Nichupté Lagoon

Bedding – One king bed or two double beds (assigned at check in based on availability)

Occupancy limits - 3 adults, 1 child, 3 total.

Up to one child ages 3-12 stays free when sharing accommodations with two paying adults, utilizing existing bedding; infants ages 0-2 stay free at all times.

Rollaway beds and cribs on request; subject to availability

Other amenities: 24-hour room service, balcony, beach bag with towels, early check-in and late checkout (subject to availability), express check-in and checkout, private check-in and checkout.

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathrobe
Bathroom amenities
Cable television
Coffee/Tea maker
Data port
Hairdryer
Housekeeping Service
iPod docking station
Iron
Ironing board
Minibar
Safe
Slippers
Telephone†
Turn down service
Wireless internet connection

Ocean View

View - Caribbean Sea

Bedding – One king bed or two double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability

Occupancy limits - 3 adults, 1 child, 3 total.

Up to one child ages 0-12 stays free when sharing accommodations with two paying adults, utilizing existing bedding.

Other amenities: 24-hour room service, beach bag with towels, early check-in and late checkout (subject to availability), express check-in and checkout, private check-in and checkout, USB ports.

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathrobe
Bathroom amenities
Cable television
Coffee/Tea maker
Hairdryer
Housekeeping Service
iPod docking station
Iron
Ironing board
Minibar
Safe
Slippers
Turn down service
TV
Welcome gift
Wireless internet connection

Standard

View: Garden

Occupancy limits: 3 Adults, 1 child, 3 Total.

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)
Rollaway beds and cribs on request, subject to availability.

Up to one child ages 0-12 stays free when sharing accommodations with two paying adults, utilizing existing bedding.

Other amenities: 24-hour room service, beach bag with towels, early check-in and late checkout (subject to availability), express check-in and checkout, private check-in and checkout with concierge, USB ports

Air conditioning
Alarm clock
Balcony/Lanai/Terrace
Bathrobe
Bathroom amenities
Cable television
Coffee/Tea maker
Hairdryer
Housekeeping Service
iPod docking station
Iron
Ironing board
Minibar
Safe
Slippers
Turn down service
TV
Welcome gift
Wireless internet connection

Sian Ka’an Oceanfront

View: Oceanfront

Occupancy limits: 2 Adults

Bedding: King size bed

Other amenities: Personal terrace with plunge pool, 24-hour room service, beach bag with towels, early check-in and late checkout (subject to availability), express check-in and checkout, private check-in and checkout with concierge, USB ports.

Sian Ka’an Junior Suite

View: Ocean or sunset

Occupancy limits: 2 adults

Bedding: 1 king bed

Other amenities: Separate sitting area, 24-hour room service, USB ports, WiFi (one code per guest), Oasis tablet or console with radio alarm clock, beach towels, private check-in and checkout, early check-in and late checkout (subject to availability), express check-in and checkout, exclusive Sian Ka’an Lounge

Sian Ka’an Master Suite

View: Ocean or sunset

Occupancy limits: 2 adults

Bedding: 1 king bed

Other amenities: Jacuzzi inside or on terrace, living room, 24-hour room service, USB ports, WiFi (one code per guest), Oasis tablet or console with radio alarm clock, beach towels, private check-in and checkout, early check-in and late checkout (subject to availability), express check-in and checkout, exclusive Sian Ka’an Lounge

Sian Ka’an Standard

View: Ocean or sunset

Occupancy limits: 3 adults

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Pyramid Suite

View: Ocean or sunset

Occupancy limits: 2 adults

Bedding: 1 king bed

† Fees may apply

Bars Exclusive to Pyramid Guests

- Benazuza Lounge Bar

- Careyes Beach Bar

- Fontainebleau Cocktail Bar

- Coffee & Me The Pyramid

Bar schedules subject to change without prior notice.

Bars Shared with Grand Oasis Cancun

- Sands Bar

- Hacienda Sarape Agave Bar

- La Placita Bar

- Coffee & Me

- Cocoa Hippie Chic Beach Bar

- Sports Bar

- Red Kinky Night Club

- Havana Night Club

- Coyote Loco Night Club

- Havana Cigar Corner (cigars and cigarettes $)

Bar schedules subject to change without prior notice.

Restaurants Exclusive to Pyramid Guests

- Benazuza: Gourmet molecular cuisine with Mexican nuances (adults only)

- Careyes: Gourmet seafood and grill

- Market Place & Bites: Food hall

- Fontainebleau: À la carte breakfast

- The Pyramid Beach Club: Ceviche and wraps at the beach

Restaurant schedules subject to change without prior notice.

Restaurants Shared with Grand Oasis Cancun

- The White Box: Mediterranean gastrobar (adults only)

- MakiTaco: Mexican-Japanese fusion

- Dos Lunas: Italian restaurant

- Bahia: Steakhouse

- Hacienda Sarape: Mexican restaurant

- Tun Kul: Food hall with buffet areas

- Il Forno Dos Lunas: Pizza and pasta

- La Placita: Fast food (burgers, chicken, tacos, tortas)

- Cocoa Hippie Chic: Grill, sushi and wraps

Restaurant schedules subject to change without prior notice.

Beach

5 Beach Clubs:

- The Pyramid Beach Club, featuring Bali beds with wait service for cocktails, ceviche and wraps (Exclusive to Pyramid guests)

- Kin-Ha Beach Club & Spa, featuring Bali beds with butler service available and beachfront spa treatments (Exclusive to Pyramid guests, adults only)

- Grand Plus Beach Club, featuring Bali beds, lounge chairs and palapas (shared with Grand Oasis Cancun)

- Oasis Beach Club, including a party area with stage and DJ booth (shared with Grand Oasis Cancun, adults only)

- Cocoa Hippie Chic Beach Club, featuring lounge chairs and palapas (shared with Grand Oasis Cancun)
Cardiovascular exercise
- Yoga
- Zumba
- Aerobics
Children's program

Piratas Kids Club: supervised kids club with unlimited fun for ages 3-12, open 9am-5pm

- Pool with water slides

- Pirate theater

- Kids park

- Video games

- Arts and crafts

- Board games

- Princess playtime

- Daily indoor and outdoor activities
Fitness center on-site
Nightclubs
Pool
Quarter-mile swimming pool
Spa†

Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with all-natural products (adults only).

- Massages: Swedish, therapeutic, deep tissue, hot stone, chocolate, wine, reflexology

- Body scrub: Exfoliation

- Body wraps: Sun repair, chocolate therapy, wine therapy, detoxification

- Facials: Cleansing, deep cleaning, exfoliation, collagen, antioxidant, keratin

- Beauty services: Hair salon, makeup, waxing, manicures, pedicures

- Hydrotherapy treatments: Sauna, steam room, jacuzzi

- Special packages for couples

- Bridal services

Kin Ha Beach Club & Spa (adults only)

- Beachfront massages and treatments

- Bali beds and treatments by the sea

- Temazcal: Mayan sweat lodge purification ritual
Sports court onsite
The resort has a multi-sport court for tennis, basketball and soccer.

† Fees may apply

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