The Pyramid at Grand Oasis - All Inclusive Detailed Information

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Blvd. Kukulcan Km 16.5, Zona Hotelera
Cancun, QR 77500
MEXICO

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15265 reviews

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Hotel Details
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This upscale all-inclusive beachfront resort is a luxurious resort-within-a-resort, offering full access to everything the Grand Oasis Cancun has to offer in addition to all the exclusive privileges of being a Pyramid guest, like premium amenities, exclusive award-winning restaurants and bars, and private beach clubs. Discover the ultimate Vegas-style entertainment in Cancun, including live music, dinner shows, nightclubs, and Cancun’s only full gaming casino at a resort. Located in the center of the hotel zone on the largest white sand beachfront, you’ll never run out of activities. Swim in the quarter-mile freeform pool, chill with cocktails at the beach club, or pamper yourself with an all-natural spa treatment.

Selected hotel features may be unavailable at time of visit due to evolving government COVID-19 restrictions.

Location: Cancun Hotel Zone - Beachfront

The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
STUDENT / YOUTH POLICY (YEAR ROUND) -Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
STUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Policy - Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

- Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

- Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

- As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).

*Please note the legal drinking age in Mexico is 18.

Pet Policy

Pets Not Allowed

Cancun International Airport: 10 miles
- Other or alternate †
  
  Transportation to/from resort not included; add transportation at checkout.

Buildings: 3
Floors: 6
Total rooms: 323

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Casino†

24-hour front desk
24-hour security
ATM/Cash machine†
Babysitting†
Beachfront
Beauty shop/salon†
Bell staff/porter
Boutiques/stores†
Business services†
Casino†
Children programs
Children welcome
Coffee shop
Concierge desk
Conference facilities†
COVID test onsite
Currency exchange
Doctor on call†
Elevators
Exercise gym
Gift/News stand†
Internet services
Laundry/Valet service†
Live entertainment
Lounges/bars
Luggage service
Meeting rooms†
Multilingual staff
Nightclub
Parking
Pool
Restaurant
Room service
Sauna†
Secretarial service
Spa†
Tennis court
Tour/sightseeing desk†
Travel agency†

more (+)

Oasis has destination weddings perfect for every couple and budget, whether it’s a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package.

Contact weddings@thetemco.com for details.

Audiovisual Equipment†
Business Center†
Conference Suite†
Fax Machine†
Meeting/Board Rooms†

Pyramid Sunset View

View: Sunset.

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Occupancy limits: 4 max (3 adults, 2 children)

Pyramid Ocean View

View: Ocean.

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Occupancy limits: 4 max (3 adults, 2 children)

Pyramid Ocean Front

View: Ocean.

Bedding: 1 King size bed.

Rollaway beds and cribs on request, subject to availability.

Occupancy limits: 4 max (2 adults, 2 children)

Pyramid Standard

View: Run of house

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Occupancy limits: 4 max (3 adults, 2 children)

Sian Ka’an Junior Suite

View: Ocean or sunset.

Bedding: 1 king bed

(assigned at check in based on availability)

Occupancy limits: 2 adults

Sian Ka’an Master Suite

View: Ocean or sunset.

Bedding: 1 king bed

(assigned at check in based on availability)

Occupancy limits: 2 adults

Sian Ka’an Standard

View: Ocean or sunset.

Bedding: King size bed or 2 Double beds (assigned at check in based on availability)

Rollaway beds and cribs on request, subject to availability.

Occupancy limits: 3 adults

Pyramid Suite

View: Ocean or sunset.

Bedding: 1 king bed

(assigned at check in based on availability).

Occupancy limits: 2 adults

Bars Exclusive to Pyramid Guests

- Benazuza Lounge Bar (adults only)

- Careyes Beach Bar

- Fontainebleau Cocktail Bar (adults only)

- Coffee & Me The Pyramid

Bar schedules subject to change without prior notice.

Bars Shared with Grand Oasis Cancun

- Sands Bar

- Hacienda Sarape Agave Bar

- La Placita Bar

- Coffee & Me

- Cocoa Hippie Chic Beach Bar

- Sports Bar

- Red Kinky Night Club (adults only)

- Red Havana Night Club (adults only)

- Coyote Loco (adults only)

- Havana Cigar Corner (adults only, cigars and cigarettes $)

Bar schedules subject to change without prior notice.

Restaurants Exclusive to Pyramid Guests

- Benazuza: Gourmet molecular cuisine with Mexican nuances (adults only)

- Careyes: Gourmet seafood and grill

- Market Place & Bites: Food hall

- Fontainebleau: À la carte breakfast

- The Pyramid Beach Club: Ceviche and wraps at the beach

Restaurant schedules subject to change without prior notice.

Restaurants Shared with Grand Oasis Cancun

- The White Box: Mediterranean gastrobar (adults only)

- MakiTaco: Mexican-Japanese fusion

- Dos Lunas: Italian restaurant

- Bahia: Steakhouse

- Hacienda Sarape: Mexican restaurant

- Tun Kul: Food hall with buffet areas

- Il Forno Dos Lunas: Pizza and pasta

- La Placita: Fast food (burgers, chicken, tacos, tortas)

- Cocoa Hippie Chic: Grill, sushi and wraps

Restaurant schedules subject to change without prior notice.

Beach

5 Beach Clubs:

- The Pyramid Beach Club, featuring Bali beds with wait service for cocktails, ceviche and wraps (Exclusive to Pyramid guests)

- Kin-Ha Beach Club & Spa, featuring Bali beds with butler service available and beachfront spa treatments (Exclusive to Pyramid guests, adults only)

- Grand Plus Beach Club, featuring Bali beds, lounge chairs and palapas (shared with Grand Oasis Cancun)

- Oasis Beach Club, including a party area with stage and DJ booth (shared with Grand Oasis Cancun, adults only)

- Cocoa Hippie Chic Beach Club, featuring lounge chairs and palapas (shared with Grand Oasis Cancun)
Cardiovascular exercise
- Yoga
- Zumba
- Aerobics
Children's program

Piratas Kids Club: supervised kids club with unlimited fun for ages 3-12, open 9am-5pm

- Pool with water slides

- Pirate theater

- Kids park

- Video games

- Arts and crafts

- Board games

- Princess playtime

- Daily indoor and outdoor activities
Fitness center on-site
General†

Casino

The multi-level Red Casino at Grand Oasis Cancun is the hotel zone’s only full gaming casino, offering everything from traditional tables to thrilling video game choices, 24 hours a day.

- Multiplayer game machines

- Bingo machines

- Themed slot machines

- Roulette table

- Blackjack tables

- Texas Hold'Em Poker tables

- Baccarat tables

- Caribbean Poker tables

- Sportsbook betting

- Horse racing

- Greyhound racing

Red Casino operates independently of the resort and is not part of the all-inclusive program. Food and beverages in the casino incur an additional fee. Currently closed due to covid-19 protocols.
Nightclubs
Pool
Quarter-mile swimming pool
Spa†

Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with all-natural products (adults only).

- Massages: Swedish, therapeutic, deep tissue, hot stone, chocolate, wine, reflexology

- Body scrub: Exfoliation

- Body wraps: Sun repair, chocolate therapy, wine therapy, detoxification

- Facials: Cleansing, deep cleaning, exfoliation, collagen, antioxidant, keratin

- Beauty services: Hair salon, makeup, waxing, manicures, pedicures

- Hydrotherapy treatments: Sauna, steam room, jacuzzi

- Special packages for couples

- Bridal services

Kin Ha Beach Club & Spa (adults only)

- Beachfront massages and treatments

- Bali beds and treatments by the sea

- Temazcal: Mayan sweat lodge purification ritual
Sports court onsite
The resort has a multi-sport court for tennis, basketball and soccer.

† Fees may apply

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