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Blvd. Kukulcan Km 4.5, Zona Hotelera  
Cancun, QR 77500

TripAdvisor Rating 4 of 5 stars

TripAdvisor Traveler Rating

4762 reviews
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This all-inclusive beachfront resort boasts the ultimate family fun in Cancun with a beach and pool park, water slides, Yucatan Jurassic River, arcade, kid-friendly restaurants to satisfy the pickiest taste buds, and much more. Nestled at the north end of the hotel zone, Oasis Palm has powdery soft sand and calm, shallow waters perfect for kids to splash around in. While the kids are enjoying unlimited fun at the supervised kids club, parents can reconnect with a romantic dinner, spa treatment, or night on the town.
Location: Cancun Hotel Zone - Beachfront
  • This hotel does not accept Spring Breakers or student groups.
  • The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • STUDENT / YOUTH POLICY (YEAR ROUND) - Student/Youth Travelers are defined as any person under 24 years of age traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).
  • STUDENT / YOUTH POLICY (YEAR ROUND) - All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.
  • Student/Youth Resort Fee: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine†
  • Babysitting†
  • Beachfront
  • Beauty shop/salon†
  • Bell staff/porter
  • Boutiques/stores†
  • Children programs
  • Children welcome


View: Run of House.

Bedding : 1 king size bed or two double beds - assigned at check in based on availability

Occupancy limits : 4 adults, 3 children, 5 total

Rollaway beds and cribs on request and subject to availability.

Other amenities: Beach towels,Iron and ironing board (on request), Express check-out.


View: Ocean or lagoon

Bedding : 1 king size bed or two double beds - assigned at check in based on availability

Occupancy limits : 4 adults, 3 children, 5 total

Rollaway beds and cribs on request and subject to availability.

Other amenities: Beach towels, USB ports, Express check-out

Family Suite

View: Ocean, lagoon or garden

Bedding:  Two conjoined bedrooms: parent room (1 king bed) and kids room (2 double beds).

Occupancy limits:  4 adults, 3 children, 5 total

Rollaway beds and cribs on request (subject to availability).

Other amenities: Beach towels, Iron and ironing board (on request), Express check-out.


• Lobby Sports Bar
• Isla Mujeres Beach Bar
• Sisal Bar
• Los Agaves
• Coffee & Me by Oasis Palm
• La Cantina


• MakiTaco: Japanese-Mexican fusion
• La Hacienda Food Hall: International buffet, Mexican, kids restaurant
• Dos Lunas Terrace: Italian (pizza, pasta, ice cream)
• Sisal Restaurante Bar: Seafood, burgers, snacks
• Isla Mujeres: Sushi by the pool and beach

Restaurant and bar schedules subject to change without prior notice.

  • Children's program, onsite
    Dedicated family fun areas and kids-exclusive attractions
    -Splash Zone: swimming pool with water slides and trampoline
    -Yucatan Jurassic River: water circuit with games in a Jurassic period theme
    -The Arcade: area with family-interaction videogames (dancing machines, racing games, etc.)
    -Piratas Bay:
        Beach area with outdoor games, ziplines, camping zone, and open-air movie theater
        Activities aboard the Captain Hook pirate ship
        Shallow pool
    -Baby Blue Crab: fully supervised kids club offering unlimited fun for children ages 3-12, where they’re cared for and supervised by our experienced staff:
    -Shallow pool with waterslides and mushroom fountain
    -Kids restaurant
    -Video game lounge
    -Arts and crafts
    -Daily indoor and outdoor activities

  • Direct access to a beach
    Calm, white sand beach with small waves perfect for kids.
  • Fitness center on-site
  • General

    -Pool and beach games
    -Live entertainment

  • Kayaking
  • Pool
    - Outdoor freeform swimming pool with a designated kids splash zone featuring water slides and trampoline
    - Yucatan Jurassic River: winding pool in a dinosaur theme
    - Wading pools and splash pad at Pirata’s Bay
    - Shallow pool with slides and mushroom fountain in kids club

  • Spa†
    Sensoria Spa ($)
    Sensoria Spa offers a full collection of services that incorporate ancient and modern techniques with all-natural products. The new outdoor garden area features private cabins for body treatments, Balinese beds, pools and jacuzzis to help you relax while surrounded by nature.
    - Massages: Swedish, therapeutic, deep tissue, hot stone, chocolate, wine, reflexology
    - Body scrub: Exfoliation
    - Body wraps: Sun repair, chocolate therapy, wine therapy, detoxification
    - Facials: Cleansing, deep cleaning, exfoliation, collagen, antioxidant, keratin
    - Beauty services: Hair salon, makeup, waxing, manicures, pedicures
    - Hydrotherapy treatments: Sauna, steam room, jacuzzi
    - Beachfront treatments
    - Special packages for couples

  • Sports court onsite

    Multi-purpose court for tennis, soccer and basketball.


† Fees may apply
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
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