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KM 16.6 Carretera Sur, El Cedral, San Francisco, Palancar  
Cozumel, QR 77600
MEXICO

TripAdvisor Rating 4 of 5 stars

TripAdvisor Traveler Rating

7386 reviews
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A fantastic resort located in heaven on earth!
Occidental Cozumel is a unique destination that is inspired by a Mexican estate and gives guests the chance to enjoy the treasures found in the Palancar Reef off the island of Cozumel.
Visiting this idyllic island in the Mexican Caribbean, just a 45 minutes ferry journey from Playa del Carmen, is something you should do at least once in your lifetime. Beyond that, visiting an all-inclusive resort that is set amongst nature, with mangroves, tropical gardens, and stunning white-sand beaches, is a truly unbeatable  experience.
The hotel’s marine surroundings make it one of the top 5 scuba destinations in the world, and the resort is fully prepared to provide diving enthusiasts with everything they need to enjoy swimming amongst the dolphins and sea turtles. It also offers a wide range of other sports such as kayaking, sailing, snorkeling, and water polo, as well as facilities such as 3 pools, a spa, gym, beach club, and 7 restaurants. 
And if that’s not enough, it is also the perfect place for a couples vacation as it offers a wide variety of romantic arrangements, or a family vacation as the resort features a kid’s club and a pool just for children. 
There is also an even more luxurious and sophisticated experience writing for you at the Royal Level at Occidental Cozumel. Offering exclusive services, this boutique hotel is located within the magnificent Occidental Cozumel resort.
Location: Beach
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • The Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk

Deluxe

View: Garden View

Bedding: 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits - 3 adults, 3 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Super Saver

Bedding - 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits - 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Deluxe Concierge

View: Garden

Bedding: 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits - 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Royal Level Luxury

View: Garden

Bedding: 1 king or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits - 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Deluxe Romance

View: Garden

Bedding: 1 king bed or 2 double beds.

Specific bedding types can not be guaranteed.

Occupancy limits - 3 adults, 3 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Royal Level Junior Suite

Bedding: 1 King bed

Occupancy limits Max Adults 2, child 1, Total 3

The Royal Level Junior Suites, measuring 78 m2, are spacious and elegant rooms located on the 3rd floor. The rooms feature a fully equipped living room and a master bedroom with a king size bed and a full bathroom.

They stand out for belonging to the exclusive Royal Level, which features a number of unique services designed for the most discerning guests, such as premium amenities, a full bathroom, a living room and a minibar that is restocked daily.

Beach Club

Snack bar serving late morning snacks and lunch.


La Carreta

Gourmet restaurant serving A la carte breakfast, lunch and dinner.

*Restaurant exclusive for Royal Level Guests

  • Attire: Men should wear long pants and closed shoes

La Piazza

Pizzeria serving late night snacks.


La Posada

Buffet, serving breakfast and dinner.


Los Olivos

Offering Mediterranean cuisine for a fine a la carte dinner. Reservations required.

  • Attire: Long pants for gentlemen

Steak House

Offers the best combination of Mexican cuisine dishes. À la carte menu, reservations required.

Attire: Casual pants, shirt and closed shoes for men; dresses, skirts and blouses for women. Shorts or sandals for men are not permitted.


Various Lounges/Bars

- Lobby Bar
- Relax Bar (adults-only) and Pool Bar
- Beach Club Bar
- La Mision Bar and Disco


  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Activity programs for children with a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 indoor hot tub.
  • Motorized Water Sports†
    - Jet Ski
    - Parasailing
  • Non-Motorized Water Sports
    - Snorkeling
    - Sailing
    - Kayaking
    - Windsurfing
    - Water polo
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 lit tennis courts onsite.

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† Fees may apply
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
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