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SM 31, MZ 03, LOTE 101-21, KM 332 CANCUN-TULUM Highway  
Benito Juarez, QR 77500
MEXICO

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Inspired by the surrounding Mayan jungle, the all-new Now Natura Riviera Cancun will offer a unique Unlimited-Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Now Spa by Pevonia® - designed to look like the region's remarkable cenotes. Or play at the infinity pool.

Only small dogs allowed in specific room category. To reserve a room for a guest with a dog, please contact reservations by emailing reservations.nonrc@nowresorts.com.

Opening Date - January 2020.
Location: Quintana Roo
† Fees may apply
  • Accessible rooms†
  • All-inclusive meal plan
  • Babysitting†
  • Business center†
  • Concierge desk
  • Currency exchange†
  • Exercise gym
  • Golf, Offsite†
  • Laundry/Valet service†
  • Meeting rooms†
† Fees may apply

Run of House

Occupancy limits: 3 adults, 3 children, 4 total.

Bedding: 1 King bed or 2 double beds

Junior Suite Tropical View Double

Bedding: 2 double beds

Occupancy limits: 3 adults, 3 children, 4 total.
 
The Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offers two double beds, living area, marble bathroom with shower and double vanities, private balcony with Tropical view.

Rooms located in buildings 1, 5, 6 & 7.

Junior Suite King Tropical View

Bedding: 1 king bed.

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offers a king size, living area, marble bathroom with shower and double vanities, private balcony with Tropical view.

Rooms located in buildings 1, 5, 6 & 7.

Junior Suite Partial Ocean View Double

Bedding: 2 double beds

Occupancy limits: 3 adults, 3 children, 4 total.
 
The Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. 

Rooms located in building 6 & 7.

Junior Suite Partial Ocean View King

Bedding: 1 king bed.

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. 

Rooms located in building 6 & 7.

Junior Suite Ocean View Double Bed

Bedding: 2 double beds

Occupancy limits: 3 adults, 3 children, 4 total.

The Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with shower and double vanities, private balcony with Ocean view.

Rooms located in building 4 & 5.

Junior Suite Ocean View King

Bedding: 1 king bed.

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with Ocean view.

Rooms located in building 4 & 5.

Corner Suite

Bedding: 1 King or 2 double beds.

Occupancy limits: 3 adults, 3 children, 4 total.

The Corner Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer spacious living area with an additional large sofa, marble bathroom with shower and double vanities, private balcony with a Tropical view.

Rooms located in building 1.

Corner Suite King

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.

The Corner Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, spacious living area with an additional large sofa, marble bathroom with shower and double vanities, private balcony with a Tropical view.

Rooms located in building 1.

Junior Suite Swim-Out Double

Bedding: 2 double beds

Occupancy limits: 3 adults, 3 children, 4 total.
 
The Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with a pool and tropical view.

Rooms located in building g 5th, 6th & 7th.

Junior Suite Swim-Out King

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.

The Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with a pool and tropical view. 

Rooms located in building g 5th, 6th & 7th.

Preferred Club Junior Suite Partial Ocean View

Bedding: 1 King bed or 2 double beds

Occupancy limits: 3 adults, 4 total.

The Preferred Club Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a  living area, marble bathroom with both a rain shower and telephone shower head and double vanities, private balcony with whirlpool and partial ocean view. Concierge service.

Rooms located in building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Junior Ste Partial Ocean View King

Preferred Club Junior Suite Partial Ocean View King

Bedding: 1 King bed.

Occupancy limits: 3 adults, 2 children, 4 total.

The Preferred Club Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with both a rain shower and telephone shower head and double vanities, private balcony with whirlpool and partial ocean view. Concierge service.

Rooms located in building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Junior Suite Ocean View Double

Bedding: 2 double beds

Occupancy limits: 3 adults, 2 children, 4 total.

The Preferred Club Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with both a rain shower and telephone head shower head and double vanities, private balcony with a whirlpool and ocean view. Concierge service.

Rooms located in building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Junior Suite Ocean View King

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.

The Preferred Club Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with both a rain shower and telephone head shower head and double vanities, private balcony with a whirlpool and ocean view. Concierge service.

Rooms located in building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Corner Suite

Bedding: 1 king size bed or 2 double beds.

Occupancy limits: 3 adults, 3 children, 4 total.
 
The Preferred Club Corner Suite boasts modern design and luxury accommodations infused with elements of nature and offer a king size bed or 2 double beds, spacious living area with an additional large sofa bed, marble bathroom with both rain and telephone shower heads and double vanities, private balcony with whirlpool and tropical view.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Corner Suite King

Bedding: 1 King bed.

Occupancy limits: 3 adults, 2 children, 4 total.

The Preferred Club Corner Suite boasts modern design and luxury accommodations infused with elements of nature and offer a king size, spacious living area with an additional large sofa bed, marble bathroom with both rain and telephone shower heads and double vanities, private balcony with whirlpool and tropical view.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Junior Suite Swim-Out Double

Bedding: 2 double beds

Occupancy limits: 3 adults, 3 children, 4 total.
 
The Preferred Club Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer two double beds, living area, marble bathroom with both rain and telephone shower heads and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with pool and tropical views.

Rooms located in building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Junior Suite Swim-Out King

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.

The Preferred Club Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size, living area, marble bathroom with both rain and telephone shower heads and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with pool and tropical views.

Rooms located in building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served
in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Honeymoon Suite

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total.
 
The Preferred Club Honeymoon Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa bed, marble bathroom, double sink with bathtub and separate shower with both rain and telephone shower heads, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service.

Rooms located on building 2.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Master Suite

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.
 
The Preferred Club Master Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa bed, marble bathroom, double sink with bathtub, separate shower with both rain and telephone shower heads, private furnished balcony with whirlpool and a beautiful ocean view, private Concierge service.

Rooms located on building 1& 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Governor Suite

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.
 
The Preferred Club Governor Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa bed, marble bathroom, double sink with bathtub and separate shower with both rain and telephone shower heads,private fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service.

Rooms located on building 7.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

Preferred Club Presidential Suite

Bedding: 1 king bed

Occupancy limits: 3 adults, 2 children, 4 total.
 
The Preferred Club Presidential Suite room boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, dining room including table for eight, large living area with a full bar, marble bathroom, double sink with bathtub and separate shower with both rain and telephone shower heads, a spacious fully furnished terrace with direct access to a private pool with whirlpool and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service.

Rooms located on building 7 1st floor and 8th.

All Preferred Club rooms offer the following additional amenities and services:

-Personalized check-in and checkout with concierge service
-Preferential status and amenities
-Access to private Preferred Club Lounge
-Pillow menu available upon request
-Upgraded bath amenities
-Upgraded mini-bar service (refreshed daily)
-Complimentary business center in the Preferred Club Lounge
-Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
-Gaming consoles menu available upon request and subject to availability
-Bathrobes and slippers
-Daily maid and turn down service
-Both rain shower and telephone shower heads
-Bluetooth connected speakers in bathroom

Reservations made prior March 2nd, on this room category will have Access hydrotherapy circuit.

† Fees may apply

Barefoot Grill

Casual grilled favorites served poolside

  • Meals: Lunch

Bluewater Grill

Steakhouse. Outdoor seating available.

  • Meals: Dinner, Lunch
  • Attire: Casual elegance

Capers

A la carte authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven.

  • Meals: Dinner
  • Attire: Casual elegance

Carnival

A buffet-style restaurant serving international specialty items and classics. Late night bites available.

  • Meals: Breakfast, Dinner, Lunch

Castaways

A la carte seafood dining experience

  • Meals: Dinner
  • Attire: Casual elegance

Coco Cafe/ Sundaez

Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center.


Mercure

Elegant French cuisine.
For Adults only (minimum age of 16 years old)

  • Cuisine: French
  • Meals: Dinner
  • Attire: Formal

Spice

A la carte restaurant specializing in Pan-Asian cuisine with Teppanyaki tables. Teppanyaki tables require a reservation with Concierge.

  • Meals: Dinner
  • Attire: Casual

Sundaez

Enjoy a delicious ice cream with a variety of flavors!


Tamarindo

A la carte Mexican food served in a friendly atmosphere with traditional dishes.

  • Attire: Casual elegance

Various Bars

• The Reef: Located at the pool area.
• Splash: Swim-up Bar
• The Sandbar: Barefoot beach bar with magnificent views
• Moments: Lobby bar
• Score: Sports bar during the day, disco with live music and dancing at night for adults only.
• Spotlight: Theater bar


  • Children's program
    The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by the Red Cross certified staff.
    The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
    •Arts & Crafts
    •Playground
    •Indoor game room
    •Storytelling and music
    •Treasure hunts
    •Sandcastle contests
    •Board games and video games
    •Kids stage
    •Light snacks area for kids
  • General†

    Unique Experiences:
    •Tequila tasting
    •Shopping
    •Cooking classes
    •Chef Table Gourmet Experience*
    •Cocktail lessons
    •Spanish Lessons

    *Additional costs may apply

    Unlimited Connectivity: Free WiFi throughout the resort and free international calling to the U.S., Canada and local landlines is available to guests through their room phone. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature,
    guests can make calls to the U.S., Canada and local landlines using the resort's WiFi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa
    appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores.


  • Pool†
    Four swimming pools: main pool, activities pool, children’s splash pool, adults-only pool
  • Spa†
    Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.

    There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin

  • Teen programs
    Core Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
    The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
    each other and chill out, while enjoying a variety of board games, video games and activities:
    •Social events including disco mixers
    •Snack bar with non-alcoholic drinks and snacks
    •Video games: Xbox 360®, Wii® and Play Station®
    •Ping-pong
    •Billiard
    •Air Hockey
    •Football table
    •Adults are allowed when accompanying their children
  • Tennis court†
    Coming soon in April 2020.


  • Water activities†
    -Non-motorized water sports
    -Introductory scuba lessons in the pool
    -Water volleyball
    -Snorkeling
    -Scuba diving (Additional fee)

    Following amenities are coming in April 2020:
    Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.

† Fees may apply
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Booking an infant?

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