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Av Kukulcan Km 13.5 Lote 24 Zona Hotelera  
Cancun, QR 77500
MEXICO

TripAdvisor Rating 4 of 5 stars

TripAdvisor Traveler Rating

9490 reviews
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Located on the white sand and crystal clear waters of the Caribbean, along the world famous hotel zone of Cancun, you’ll find the 24-hour, all-inclusive Occidental Tucancún. This recently renovated resort features 336 spacious, comfortable rooms and suites with spectacular views of the Caribbean Sea or Nichupté Lagoon, up to four restaurants offing an extensive range of cuisine, five bars, three pools including an adults-only pool, an exclusive spa offering a variety of relaxing and rejuvenating treatments, daily entertainment, nightly musical shows and more. For those seeking a more elevated experience, our Premium Level accommodations offer our best views, unlimited access to our specialty restaurants, private check-in, personalized concierge service and much more. Relax and enjoy yourself, or venture out and explore the nearby Del Rey archeological Mayan ruins or the legendary nightlife of Cancun. This resort is ideal for families and couples alike.

Location: Cancun - Beach
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area. This fee is subject to change at any time without notice by the hotel.
  • Current Renovations: Description: Important Notes:
    *The brochure may state that the hotel is accessible for the disabled. The hotel does have ramps and elevators, inside only. The hotel does not have handicap accessiblity to the pools or the beach area.
  • 24-hour front desk
  • Babysitting†
  • Baggage hold
  • Children welcome
  • Children's play area
  • Concierge desk
  • COVID test onsite
  • Elevators
  • Free parking
  • Gift/News stand†

Double

View: Lagoon or Garden View Room.

Bedding: 2 double beds

Occupancy limits:  4 adults, 3 children, 4 total

A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

Double Ocean Front

Bedding: 2 double beds

Occupancy limits: 4 adults, 2 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

Suite Oceanfront Premium Level

Bedding: 1 king or 2 double beds

Occupancy limits: 4 adults, 3 children, 4 total

A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

Family Oceanfront Premium Level

Bedding: Consists of two bedrooms: 1st room has 1 king bed; 2nd room has 2 double beds.

Occupancy limits: 6 adults, 4 children, 6 total.

A maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

Double Room Sea Front View

View: Ocean View

Bedding: 2 double beds

Occupancy limit: 4 adults, 3 children, 4 total 

A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

Double Sea View Premium Level

View: Sea view


Bedding: 2 double beds

Occupancy limit: 4 adults, 3 children, 4 total

The Premium Level Double Sea View rooms with their contemporary Mexican style offer guests excellent facilities across 377 ft² where they can enjoy our Premium Level benefits.

It also has a generous balcony with excellent views of the turquoise sea.

Double Ocean Front Premium Level

Bedding: 2 double beds

Occupancy limits:  3 adults, 2 children, 4 total 

A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 - 12 are surcharged.

Claraboya

Offering lunch and snack buffet with tropical drinks while overlooking the ocean. A la carte seafood dishes served for dinner.


México Lindo

Mexican restaurant, featuring Mexican a la carte cuisine. Reservations required, casual dress - no shorts or tennis shoes.


Mirador Restaurant

Ocean view restaurant. Serves buffet food for breakfast, lunch, and dinner.


Trattoria

A la carte restaurant serving Italian cuisine.


Various Lounges/Bars

- Mojado Bar 
- Guacamaya Pool Bar
- Lobby Bar


  • Children's pool
    There is 1 children's pool on-site.
  • Direct access to a beach
  • Motorized Water Sports†
    Not Included in the All inclusive plan, the nearest place is Aquaworld Marina, located 5 min from the Hotel (Transportation not included).
  • Non-Motorized Water Sports
    Kayaks
    Pedal boats
    Windsurfing
  • Pool
    There are 3 pools on-site.
  • Spa†
  • Tennis court

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† Fees may apply
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
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