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Blvd. Kukulcan Km 14.5, Zona Hotelera  
Cancun, QR 77500
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 12769 reviews
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Hard Rock Hotel Cancun: Have Fun at the Party Central, Kid-Friendly and All-Inclusive Resort

Going on vacation is all about letting loose and having fun, so pack up and head for party central at Hard Rock Hotel Cancun (formerly Cancun Palace), a resort located in Cancun's popular hotel zone. Great design is integral to the 12-story complex (updated with a modern convention center and plans for exciting new presidential suites) that draws vacationers with its party atmosphere, fun nightlife and kid-friendly perks, like the waterslides in the kids' pool.

Beachfront property has never been as rewarding as the wide stretch of ivory sand outside the resort. Pick up a strawberry daiquiri from the Beach Bar and kick back on a lounge chair while the kids splash in the surf. The huge, free-form, infinity pool is a hotspot, where guests converge and make new friends with liquid aid from the two swim-up bars. Sit down to a meal with new friends at any of the five dining options. Kids light up while watching the teppanyaki show at Zen, and the fine cuts at Ipanema impress protein fanatics. Catch a dance show at the amphitheater before heading to the happening Lobby Bar for live music, top-shelf margaritas and fun activities.

The kids are bound to have fun at the supervised Kids Club. Arts and crafts, air hockey and foosball keep the little ones occupied while parents check out three nearby golf courses. Riviera Cancun Golf Club is a signature Jack Nicklaus, 18-hole course with vegetation, wetlands and challenging bunkers. The Kid's Club will keep kids entertained while hanging out with their favorite characters like Barney, Thomas the Tank Engine and Bob the Builder, so you can tee-off worry free!

We love Jacuzzis, and Hard Rock hotel Cancun is a resort that does, too! The Superior Deluxe Room with an ocean view and works great for families thanks to two double beds and a fantastic, double Jacuzzi for a nice, long soak with a scotch on the rocks, courtesy of the in-room liquor dispenser. Couples looking for the next-level of service spring for the Deluxe Diamond Room with a Golf/Spa package. Adults only, Deluxe Diamond Rooms offer 24-hour room service, delicious, nightly petit fours and private check-in/check-out for the full VIP treatment.

This hotel is All-Inclusive.
Features include:

  • Breakfast, lunch, dinner, and snacks
  • Top-shelf drinks
  • 24-hour room service
  • Unlimited phone calls within Mexico and to the Continental US and Canada (some restrictions apply)
  • All taxes and gratuities
Location: Cancun - Beach
  • The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • ATM/Cash machine
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services
  • Children programs†
  • Concierge desk
† Fees may apply

Deluxe View

View: Limited

Bedding: 1 King or 2 double beds - based on availability, requests not guaranteed

Occupancy limits: 4 adults, 3 children, 5 total combined

A maximum of 3 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult. Children ages 4-17 are surcharged.

Please note when 4 adults are booked no children will be allowed to stay in the room.

Additional amenities: Liquor dispenser and 24-hour room service

You have officially arrived. Our suites are designed for rock stars used to getting the best. Over the top? Accommodate every member of your entourage.

Deluxe Gold King

View: Lagoon

Bedding: 1 King bed

Occupancy limits: 2 adults, 1 child, 2 total or 3 with an infant.

A maximum of 1 child through the age of 3 stays free in existing beds when sharing a room with 1 adult. This room will allow 1 adult and 1 child, 2 adults, or 2 adults with an infant. Children ages 4-12 are surcharged.

Additional amenities: Liquor dispenser and 24-hour room service

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our king bed.

Deluxe Gold Double

View: Lagoon

Bedding: 2 Double beds

Occupancy limits: 4 adults, 3 children, 5 total combined

A maximum of 3 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult. Children ages 4-17 are surcharged.

Please note when 4 adults are booked no children will be allowed to stay in the room.

Additional amenities: Liquor dispenser and 24-hour room service

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our double beds.

Deluxe Platinum King

View: Ocean

Bedding: 1 King bed

Occupancy limits: 2 adults, 1 child, 2 total or 3 with an infant.

A maximum of 1 child through the age of 3 stays free in existing beds when sharing a room with 1 adult. This room will allow 1 adult and 1 child, 2 adults, or 2 adults with an infant. Children ages 4-12 are surcharged.

Additional amenities: Liquor dispenser and 24-hour room service

We really set the stage with this one – without all the lasers and pyrotechnics, that is.

Deluxe Platinum Double

View: Ocean

Bedding: 2 Double beds

Occupancy limits: 4 adults, 3 children, 4 total combined

A maximum of 3 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult. Children ages 4-17 are surcharged.

Please note when 4 adults are booked no children will be allowed to stay in the room.

Additional amenities: Liquor dispenser and 24-hour room service

We really set the stage with this one – without all the lasers and pyrotechnics, that is.

Deluxe Diamond

View: Ocean

Bedding: 1 King bed

Occupancy limits: 2 adults, 0 children, 2 total

Children are not allowed to stay in this room category.

Additional amenities: Liquor dispenser, Exclusive beach bag (one per room/per stay), 24-hour room service from select restaurant menus, Nightly Petit Fours, Pillow menu, and Aromatherapy.

Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu.

Deluxe Family

View: Lagoon

Bedding: Master Bedroom has 1 king bed and second bedroom has 2 double beds.

Occupancy limits: 6 adults, 5 children, 6 total combined

A maximum of 5 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult. Children ages 4-17 are surcharged.

Important Information For Our Guests: Guests booking in any of the Family categories must have a minimum of 1 child (age 4 through 17) in the room. Any "adult only" reservations will not be honored.

Additional amenities: Liquor dispenser, 24-hour room service (special kid’s menu), In-room family guide with activities schedule, Kids beach toys, and Family welcome amenities.

Rolling with an entourage means you're going to need a few things to keep the band together – so we've included it all.

Rock Royalty Level - Deluxe Platinum

View: Ocean

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Children are not allowed to stay in this room category.

Additional amenities: Rock Royalty Personal Assistant, Express luggage delivery, Complimentary Shoe Shine, Nightly Petit Fours, Aromatherapy and Pillow Menu, Access to Rock Royalty areas on the pool, lounge and beach, VIP Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Complimentary beach bag (1 per room/per stay), Premium Liquor dispenser, and 24-hour room service – select a la carte menu.

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.

Rock Star Suite

Occupancy limits: 4 adults, 0 children, 4 total

Themed decoration of Elton John and The Police memorabilia suite fit for a Hard
Rock Queen. This suite comes fully equipped with two bedrooms with king sized beds, living room,
dining room with marble top dining room table that sits six, and bar. Lets not forget about the
surround sound system with spot sound capability and terrace sound system. Take advantage of our
unmatchable views of the ocean and Cancun lake on the two story terrace which also has its own
music and lighting system.

† Fees may apply

Ciao

International/ Italian a la carte service. International breakfast, dinner: Italian a la carte.

Reservations recommended. Guests can make dinner reservations Monday to Sunday, between the hours of 7:00 am - 4:00 pm at the Ipanema Reception Desk, and from 4:00 pm - 6:00 pm at each restaurant.

 

  • Cuisine: International, Italian
  • Type: Buffet
  • Meals: Breakfast, Dinner
  • Attire: Casual Elegance.

Frida

Mexican a la carte.

Reservations recommended. Guests can make dinner reservations Monday to Sunday, between the hours of 7:00 am - 4:00 pm at the Ipanema Reception Desk, and from 4:00 pm - 6:00 pm at each restaurant.

  • Type: Buffet
  • Meals: Dinner, Lunch
  • Attire: Casual

Ipanema

Brazilian grill. Dinner a la carte.

Reservations recommended. Guests can make dinner reservations Monday to Sunday, between the hours of 7:00 am - 4:00 pm at the Ipanema Reception Desk, and from 4:00 pm - 6:00 pm at each restaurant.

  • Cuisine: Brazilian
  • Meals: Dinner

Pizzeto

Dig into brick-oven style pizza that's piping hot and crispy at Pizzeto.


The Market

  • Cuisine: International
  • Type: Buffet
  • Meals: Breakfast, Dinner, Lunch
  • Attire: Casual

Varioius Bars and Lounges

-Smash Bar 
-Dive Bar  
-Float Bar Pool Bar  
-Bunker Bar
-Splash Bar

  • Type: Bar/lounge

Zen

Asiatic a la carte. Teppanyaki tables.

Reservations recommended. Guests can make dinner reservations Monday to Sunday, between the hours of 7:00 am - 4:00 pm at the Ipanema Reception Desk, and from 4:00 pm - 6:00 pm at each restaurant.

  • Attire: Wet or uncovered swimwear not allowed.

  • Billiards†
  • Children's program†

    The Kid's Club is for children from 4 to 12 years of age. The Kid's Club is loaded with fun, kid-oriented activities scheduled throughout the week with non-stop fun for the littlest rock stars.


  • Fitness center on-site†
  • Nightclubs†
  • Pool†
    Freestyle pool with a section for children and pool with hidrojets.
  • Spa†
  • Tennis court†
    There are two lighted tennis courts.
† Fees may apply

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Must select age at time of travel (each child under 18)
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