Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior
comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and
superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace.
Now they are offering connecting rooms in the Junior Suite Superior category, pool area with 3 pools, one with swim up bar, new children's pool with slides, Riuland kids club, Riu fit area, Capuchino, coffee, patisserie & ice cream parlor, new relaxation pools
at Renova Spa.
Please note: The hotel has temporarily suspended the Exchange Privileges
Location: Playa del Carmen - Beach
- Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 4:00 PM
- Check Out: 11:00 PM
- Minimum Check-In Age: 21
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or
official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel
staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
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Cancun, Mexico (CUN): 34 miles
- Year Built: 2006
- Last Renovation: 2019
-
Accessible rooms: 4
-
Floors: 3
-
Total rooms: 460
† Fees may apply
Junior Suite
Bedding - 1 king or 2 double beds
Based on availability, requests are not guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
2 Bedroom Junior Suite
Bedding - 1 king or 2 double beds.
Based on availability, requests are not guaranteed.
Occupancy limits - 6 adults, 4 children, 8 total combined.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
Junior Suite Superior
View - Courtyard
Bedding - 1 king or 2 double beds.
Based on availability, requests are not guaranteed.
Occupancy limits - 3 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
Connecting rooms also available.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Shower
- Telephone
- TV
Suite
New Occupancy limits - 2 adults, 2 total combined. From (9/21/2020)
Bedding - 1 king bed.
Based on availability, requests are not guaranteed.
Occupancy limits - 3 adults, 1 child, 3 total combined.
Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
Additional amenities- Liquor dispenser
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- Telephone
- TV
2 Bedroom Junior Suite Superior
Bedding: 1 king or 2 double beds - based on availability, requests are not guaranteed.
Occupancy limits - 6 adults, 4 children, 8 total combined.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Ceiling fan
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- TV
- Wireless internet connection
Junior Suite Ocean View
New Occupancy limits - 2 adults, 2 total combined (9/21/2020)
1 king or 2 double beds.
Based on availability, requests are not guaranteed.
Occupancy limits - 2 adults, 1 child, 3 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub
- Hairdryer
- Iron
- Ironing board
- Safe
- Shower
- TV
- Wireless internet connection
† Fees may apply