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Riu Palace Riviera Maya - All Inclusive

Hotel Class 5 out of 5

AV Xaman-Ha Mza 9 Y 10 Lote 1 INT. FRACC. Fase II  
Playa del Carmen, QR 77710
MEXICO

TripAdvisor Rating 4.5 of 5 stars

TripAdvisor Traveler Rating

6871 reviews
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Additional Values

Incorporating personalized touches and distinctive service, this luxurious resort creates a lasting impression of paradise for each and every guest. Appealing to spa-lovers, families and luxury travelers alike, guests are treated to a wide array of superior comforts including sensational restaurants serving everything from Brazilian and Japanese to Italian fare; family-friendly amenities like a kid’s pool, playground and a supervised activity program; daily and nightly entertainment; relaxing spa services and superior guestrooms featuring 24-hour room service, a regularly restocked mini-bar and liquor dispenser, a private balcony or terrace.

Now they are offering connecting rooms in the Junior Suite Superior category, pool area with 3 pools, one with swim up bar, new children's pool with slides, Riuland kids club, Riu fit area, Capuchino, coffee, patisserie & ice cream parlor, new relaxation pools at Renova Spa.

Please note: The hotel has temporarily suspended the Exchange Privileges
Location: Playa del Carmen - Beach
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • COVID test onsite
  • Elevators

Junior Suite

Bedding - 1 king or 2 double beds

Based on availability, requests are not guaranteed.

Occupancy limits - 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

2 Bedroom Junior Suite

Bedding - 1 king or 2 double beds.

Based on availability, requests are not guaranteed.

Occupancy limits - 6 adults, 4 children, 8 total combined.

Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

Junior Suite Superior

View - Courtyard

Bedding - 1 king or 2 double beds.

Based on availability, requests are not guaranteed.

Occupancy limits - 3 adults, 2 children, 4 total combined. 

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

Connecting rooms also available.

Suite

New Occupancy limits - 2 adults, 2 total combined. From (9/21/2020)

Bedding - 1 king bed.

Based on availability, requests are not guaranteed.

Occupancy limits - 3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

2 Bedroom Junior Suite Superior

Bedding: 1 king or 2 double beds - based on availability, requests are not guaranteed.


Occupancy limits - 6 adults, 4 children, 8 total combined.

Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Junior Suite Ocean View

New Occupancy limits - 2 adults, 2 total combined (9/21/2020)

1 king or 2 double beds.

Based on availability, requests are not guaranteed.

Occupancy limits - 2 adults, 1 child, 3 total.

Various Lounges/Bars

- Daiquiri
- Lirico
- Lounge 24
- Cancun
- Capuchino


Various Restaurants

- Don Rafael
- Il Portico
- Yashima
- Krystal
- Chilis
- Agave

All restaurants are non-smoking.


  • Children's pool
    Children's pool with slides
  • Children's program
    RiuLand kids club
  • Direct access to a beach
  • Fitness center on-site
    New RiuFit area
  • Motorized Water Sports†
    - Jet skis
    - Parasailing
    - Waterskiing
    - Diving
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Windsurfing
    - Sailing
    - Kayaks
    - Snorkel gear
    - Body board
    - One introductory scuba lesson in the pool
    - Paddle boats
  • Pool
    Pool area with 4 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa†
    - New relaxation pools at Renova Spa

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† Fees may apply
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
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