Crta. Federal 307 Chetumal -- Puerto Juarez  
Benito Juarez C.P., QR 77569
MEXICO

TripAdvisor Rating 4.5 of 5 stars

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An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun, an adults-only, all-inclusive resort located between Cancun and Riviera Maya. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. With a vibrant spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views to a toes-in-the-sand Beach Stand, our culinary delights have something for every palate. Relax and replenish with a transcendent spa experience featuring avant-garde treatments and traditional techniques steeped in ancient Mayan philosophy. Anything is possible at your personal sanctuary in the Mexican Caribbean.
Location: Puerto Morelos - Beach
  • Traditional Spring Break Student Groups are not allowed
  • The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • 24-hour front desk
  • 24-hour room service
  • Bell staff/porter
  • Car Rental Services†
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Gift/News stand†
  • Golf, Offsite†
  • Laundry/Valet service†

Junior Suite Garden View

View: Garden

Bedding: 1 king. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 3 adults, 0 children, 3 total

Junior Suite Gardenview offers private terrace or balcony with whirlpool tub.

Junior Suite Partial Ocean View

View: Partial Ocean

Bedding: 1 king. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 3 adults, 0 children, 3 total

Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.

Junior Suite Swim Out Garden View

View: Garden

Bedding: 1 king. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 3 adults, 0 children, 3 total

Junior Suite Swim-out offers private terrace with exclusive swim-out pool.

Junior Suite Swim Out Partial Ocean View

View: Partial Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Junior Suite Swim-out offers private terrace with exclusive swim-out pool.

Romance Junior Suite Partial Ocean View

View: Partial Ocean

Bedding: 1 king

Occupancy Limits: 2 adults, 0 children, 2 total

Romance Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.

Romance Junior Suite Swim Out Partial Ocean View

View: Partial Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Romance Junior Suite Swim-out Partial Oceanview offers private terrace or balcony with whirlpool tub.

Serenity Club Junior Suite Ocean Front

View: Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Romance Junior Suite Ocean Front

View: Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Junior Suite Swim Out Ocean Front

View: Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Romance Junior Suite Swim Out OCF

View: Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club One Bedroom Master Suite Ocean Front

View: Ocean

Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits: 2 adults, 0 children, 2 total

Serenity Club One Bedroom Master Suite Ocean Front is an expansive oceanfront haven with 924 square feet of space. The bathroom features a bathtub, dual sinks, a raindrop shower for 2, and expansive private balcony with a whirlpool tub.

Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.

Exclusive Amenities for all Serenity Club Categories:
- Stunning ocean front location and views
- Exclusive Check-in area
- Exclusive Lounge area
- Butler service (two per building)
- Premium aromatherapy menu (six aromas to choose from)
- Daily restocked personalized premium mini bar
- Nespresso machine with premium capsules menu (six capsules to choose from)
- Premium pillow menu (four pillows to choose from)
- Sleep well kit
- Your daily digital local newspaper
- General manager’s daily good night courtesy
- Weekly general manager's event by invitation only
- Daily al fresco a la carte breakfast option @ Vistas
- 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
- Haven signature toiletries
- Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
- Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply

Serenity Club Two Bedroom Master Suite Ocean Front

Bedding: King beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 4 adults, 0 children, 4 total

Welcome to your Serenity Club two-bedroom, all-exclusive oceanfront Haven. Escape with friends or adult family members and create luxurious memories exceeding your utmost expectations. Inviting colors and rich fabrics of contemporary Mexican design offer the perfect casual elegance, while the unique in-suite gym allows you to maintain your healthy lifestyle. Your dedicated Butler will create your personal ambiance on your journey of being pampered to the fullest. Stay connected with complimentary Wi-Fi, then end your perfect day with a private, in-suite dinner with friends on the luxurious balcony overlooking the ocean as a Grand Finale.

Serenity Club Presidential Suite Ocean Front

Bedding: 1 King bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 2 adults, 0 children, 2 total

For a truly extraordinary experience, we recommend our Serenity Club Presidential Suite, a 2,400 square-foot (238.85 square-meter) oceanfront Haven of ultimate personal luxury and indulgence.
 
Contemporary Mexican design offers the perfect casual elegance. Inspired to deliver the ultimate experience, your personal Chef prepares your preferred dishes to perfection at any time, as you select from your in-suite wine cellar, as your personal Butler prepares pre-dinner cocktails at your fully equipped oceanfront terrace bar. The unique in-suite gym allows you to maintain your healthy lifestyle, or choose an entertaining game of billiards overlooking the Caribbean Sea, or simply stay connected with complimentary Wi-Fi, all in one magnificent oceanfront space. Luxuriate in personalized aromatherapy and bedding selections, and end your perfect day with a relaxing whirlpool bath on your private balcony overlooking the ocean as your every expressed desires are fulfilled.

Junior Suite Partial Ocean View Double Beds

Bedding : 2 Double beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 3 adults, 0 children, 3 total

Pure Wellness Junior Suite Partial Ocean View

Bedding: 1 King bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 3 adults, 0 children, 3 total

Serenity Club Partial Ocean view King Bed Jr St

Bedding: 1 King bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 2 adults, 0 children, 2 total

Serenity Club Partial Ocean view 2 Queen Beds JrSt

Bedding: 2 Queen Beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 4 adults, 0 children, 4 total

Serenity Club Ocean View King Bed Junior Suite

Bedding: 1 King bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 2 adults, 0 children, 2 total

Serenity Club Ocean View 2 Queen Beds Junior Suite

Bedding: 2 Queen Beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 4 adults, 0 children, 4 total

Serenity Club Swim Out Partial Ocean view King BJS

Bedding: 1 King bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 2 adults, 0 children, 2 total

Serenity Club Swim Out Partial Ocean view 2 Qn BJS

Bedding: 2 Queen Beds. Category Room Requests are not guaranteed. They are based on availability upon check-in.


Occupancy Limits:
 4 adults, 0 children, 4 total

Agua Bendita

A la carte Mexican-style steak house open for dinner. Reservations required.

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: Mexican

Flavours

Serving breakfast and dinner. No reservations required. Located on the ground floor in the main building with indoor and outdoor dining.

Breakfast dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: International

Mistral

Serving lunch, quick snacks, and refreshing drinks near the pool. No reservations required. Dress code is beach casual.


Mocaccino

Serving casual snacks and specialty coffee on 1st floor near lobby. No reservations required. Dress code is beach casual.

  • Type: Deli

Olios

Serving a la carte Mediterranean cuisine for dinner. Reservations required. Located on the 2nd floor in the main building and pool and ocean views.

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: Mediterranean

Satsu

Serving a la carte Asian fusion cuisine for dinner. Reservations required. Located on the 2nd floor in the main building. 

Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts

  • Cuisine: Asian-Fusion

Vistas Snack Bar

Serving breakfast poolside exclusively for Serenity Club guests. Serving small plates during lunch hours for all guests. No reservations required.

Breakfast and lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit


Vora Mar

Open for lunch & dinner with seafood specialties, fresh catch of the day, and ceviche dishes. No reservations required. Drenched in beautiful ocean views, Vora Mar is a visual and gastronomic experience.

Lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit

Dinner dress code: collar or polo shirt, long pants or dressy shorts casual close-toed shoes, blouses or dresses, skirts

  • Cuisine: Seafood

  • Beach
    Daily organized beach walks
  • Fitness center on-site
  • Pool
    Three pools
  • Scuba diving
    Free scuba dive clinic in the pool (one hour per person, per stay). Scuba diving following clinic is available for surcharge.
  • Spa†
  • Tennis court
  • Whirlpool
    1 over-sized in-pool whirlpool

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† Fees may apply
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
Children ages
Must select age at time of travel (each child under 18)
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