The Ritz-Carlton Maui, Kapalua recently unveiled an elevated lobby experience inspired by the Hawaiian word, Mana, the power of the elemental forces in nature embodied in an object or person.
Intimate lighting and elements of fire meld beautifully with organic lines and textures to create a seamless indoor- outdoor feeling.
As guests arrive from locales around the world, we welcome them along this path, this alaloa, and provide the vantage point from where they will begin their restorative journey in paradise.
Lounge poolside in our new Luxury Cabana Suites with all of the comfort and convenience of home in an al fresco environment. From a flat screen television to a private refrigerator and the service of your own butler, your every need will be expertly attended to in this bespoke poolside experience.
Redefining luxury, the Club Level combines comfort and exclusivity with the personalized service that's a hallmark of The Ritz-Carlton. A hotel within a hotel, the Club Lounge offers a dedicated concierge and a well-appointed, relaxed environment. Continuous culinary and beverage offerings include breakfast, light snacks, hors d' oeuvres, beverages and sweets – many reflecting the cuisine of the Hawaiian Islands. It's the ideal place to conduct business, plan a family outing or simply unwind.
Whether you are a sun-seeker or an adventure enthusiast, Kapalua Resort has unlimited opportunities from pure relaxation to ultimate exhilaration including zipline courses, seasonal whale watching, miles of hiking and walking trails, a coastal trail walk, 36 holes of championship golf, Kapalua Golf Academy, professional tennis facilities and world-class beaches.
Neighboring Downtown Lahaina is just a short drive from The Ritz-Carlton Maui, Kapalua. This historic whaling village offers oceanfront shopping and dining including unique art galleries, museums and souvenir shops.
Location
KapaluaProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Discounted golf fees and preferred tee times
- Resort shuttle services (within the Kapalua Resort)
- Use of the 24 hour fitness center
- Wireless high-speed internet access
- Local telephone calls
- In-room coffee
- Resort charging privileges at select shops and restaurants
*Services are subject to change.
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Name changes are not allowed; original booking must be cancelled, and a new one must be booked.
Special Guest Accommodation Requests: The following are available on a request basis for guests:
- Adjacent/Connecting Rooms - Additional fee payable to hotel directly
- ADA (Handicapped Rooms) - available by request only - must specify particular needs
Bedding requests are encouraged however not guaranteed.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4416 reviews
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Aug 11, 2023Special Thank You to the Ritz Carlton Kapalua Staff
My family of four had booked a stay at the RC Kapalua from 8/4 to 8/9. The first four days were wonderful as you'd expect from a beautiful Ritz Carlton property. Then on the 5th day, all hell broke loose in west Maui as wild fires burned down the historic town of Lahaina. The winds from Hurricane Dora and the fires knocked out electricity, phone, cellular and internet services. The situation became dire as all local businesses and food services shut down, roads leaving the area were closed, and the lone local gas station ran out of fuel. The nearby Kanapali hotels did not have running water as their plumbing was run off electric pumps. Guests of these hotels underwent a mandatory evacuation at 3:30 AM on 8/9 and simply told to "head north" as the southbound roads were closed. Likewise, life at the RC changed considerably on 8/8 beginning with the pool shut down due to a lack of electricity to power the filtration system. This was followed by a lack of hot water from the faucets but thankfully the water and toilets continued to run. Maid services ceased as well as towel/linen cleaning. We had a buffet dinner from food prepared for the cancelled luau that evening with basic rationed meals the following day. A world class resort transformed into a highly functioning shelter for its guests overnight. Many decisions were being made with extremely limited information as the phone and internet were down. The minimal information they had was from speaking to staff or guests who had driven into the community at points throughout the day and reporting on road conditions/closures, progress on fire containment and power line repair. News was spread through old fashioned "word of mouth". What stood out most in these unprecedented circumstances was the RC staff who exhibited amazing calm under enormous pressure. I was speaking to a valet at 6 AM on 8/9 (I regrettably can't remember his name). He mentioned that he was evacuated from his Lahaina home very early that same morning and still came to work. I saw him answering questions about road conditions and sharing news of the fire with guests in addition to the usual car services. Like the valet, I knew many of the staff had personally been affected by this disaster and still made the choice to show up and take care of hundreds of resort guests. By the end of the day, I could clearly see weariness on many of their faces but there was no wavering in their commitment to caring for us. We left the property late afternoon on 8/9 as the staff informed us the northern road was open and flowing in one direction. We went straight to the airport without any traffic on this remote road which was very unexpected. I was expecting a throng of cars and a 4-hour drive that normally took 1.5 hrs. We are now awaiting flights to leave for the mainland in the next couple days. Thank you. Thank you. Thank you. I can't thank the RC staff enough for taking such great care of us in spite of their personal hardships. There was a lot of anxiety among the resort guests but no one was outright panicked because of the poise and compassion demonstrated by the hotel staff. We were so saddened to see Maui hit with a generational disaster but fully expect to visit this resort again in happier days. In the meantime, we will be praying for (and certainly donating monetarily to) Maui's relief and recovery. RC staff, I pray that God blesses you beyond the many ways you have blessed my family and other guests during this difficult time.
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Aug 10, 2023
Kindness and compassion. Incredible staff and generosity.
We were not guests of the ritz but we experienced incredible generosity and kindness as we were fleeing wildfires. They provided free breakfast to locals and tourists who were fleeing and trying to stay safe, cooking using backup generators. At this point we had been without hot food for a while as there was no power and we were scared and hungry. They allowed us to use their grounds to eat and recoup and kept working on new batches of brewed coffee. Their staff comforted and provided the scarce updates they had, all with a smile, kindness and professionalism. I was deeply touched. Even though it is outside of our price range, we will save up to stay at a ritz on a future vacation.
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Aug 07, 2023
Beautiful
The hotel grounds is beautiful. Our room was spacious and comfortable. The walk to the beach was a bit long but the privacy on the beach was great! The water was so clear that we saw a few turtles. The staff were very friendly and polite. Although pricey, it was worth the stay for the most beautiful views
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Aug 03, 2023
Great li’au at Kapalua
I’ve been to my share of lu’aus, fine dining experiences and enjoyable musical events. This lu’au was a combination of all the above. The entertainment, talk story and featured and background music ( the same duo) were outstanding! The food was’over-the-top’. People at my table, from Texas, said it tasted nothing like lu’au food of the past. They said, “ It will take a lot to top this night.” I second that statement. This was, by far the best lu’au I have ever attended - both food and entertainment wise. I plan on sharing with anyone who wants to attend a lu’au that this one is the one to see. Forget the price! Most lu’aus cost about the same as this one. This was a dinner and show, with very fine service, made this a night I’ll remember a long long time.
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Aug 02, 2023
Ritz Carlton Luau a Five Star experience
Best Luau experience on Maui. We have attended several. Hyatt Regency, Westin and Sheraton Luau’s on Maui and other islands. The Ritz Carlton buffet is the best of any luau on any island. Everything is included: pictures, flower lei, activities, tips, bar, etc. The MC for the show is wonderful. The show is different than some of the others. It focuses primarily on Hawaii so you don’t get the flavor of some of the other Polynesian islands. The pavilion is covered so the hot sun and rain isn’t an issue. It’s not by the water but beautiful location. I am surprised they didn’t include ceiling fans. It can get hot with everyone. Love the seating of big square tables with comfortable cushioned chairs. The only other luau that compares for a great show is the Marriott Ko Olina on Oahu (food and lies are more basic).