Experience a world of comfort and convenience during stays at this expansive resort. Spread amidst lush tropical gardens and a beautiful beach, guests to this popular resort enjoy an impressive selection of restaurants, extensive activities, exciting entertainment and family-friendly amenities including a kid’s pool, mini-club and playground. From sun-up to sun-down, there is something for everyone at this romantic island getaway.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 676

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2833 reviews
  • 1.0 star tripadvisor rating
    Substandard RIU Palace with faults on many levels

    We are currently staying here and this is our 5th stay at a RIU Palace and this one is very poor. From not being picked up at the airport and being told by the check in staff that was our fault and we obviously hadn’t looked properly for our name to not getting the room we had booked to finally three rooms later getting into room in need of some tlc at circa 9 p.m. that night. The TV had sound but no picture and despite calling maintenance twice via the app they keep closing out the request and have not fixed the shower from leaking out of the base of the screen all over the floor. The wardrobe door is stuck and likewise one of the drawers. The curtains are coming off the rails because they are so hard to open and close so previous guests have obviously given them a very hard pull. It is all very unimpressive. The food is also not a patch on the RIUS in Cape Verde for example. The execution is poor. Fried eggs yesterday morning had crispy bottoms but raw white tops. At lunch the fish was cooked to dry and tepid. All again very unimpressive. They had no white wine at the Beach Bar all day!! Can no one go to the Restaurant and restock for their guests?! Obviously not at this RIU. The gym is old and tired; a bit like this hotel; only the grounds appear to be up to scratch. No one is even throwing away the broken sunloungers so be careful which ones you choose to sit on! It is going to be a very long two weeks at this hotel.

    Feb 29, 2024
  • 5.0 star tripadvisor rating
    Best couples getaway

    This resort was very good. The service was top notch in all areas. The room was fine. Older but everything was functional. The food was great. No shortage of beach chairs or towels. I like the fact that you could get canned beer. There was a cart that came by a few days but not the whole time with ice cold beer and liquor by the drink. This should have been everyday but our room was close enough to get beer from the room refrigerator. The workout room could use a little updating . Only two of the three treadmills worked. Would definitely go back.

    Feb 28, 2024
  • 5.0 star tripadvisor rating
    Paradise on the Earth

    Riu Palace Punta Cana went above and beyond, delivering a service that exceeded expectations and truly felt amazing. It's a paradise on its own, eliminating the need to seek one in another world. The staff's genuine concern ensured I lacked nothing, making my stay at this resort exceptional.

    Feb 27, 2024
  • 1.0 star tripadvisor rating
    FRAUD GOING ON BEHIND CLOSED DOORS

    DO NOT STAY HERE!!! little tired looking hotel the cleaners work very hard and don't get appreciated for there hard work. Well the entertainment team are lazy don't work at all I was asked to buy drugs from a chap called KING he said his name was REY (supplier) not sure how they are taken into the premises he did show us it in his bag he even asked us if we wanted to leave the hotel to go to the disco and he would take us there but we would have to pay for this he was asking of $300 I did ask him is this allowed and he said his cousin is the boss in the hotel and he is allowed to take guests out. I found this very bizarre behavior never had we seen anything like this before we have stayed at several Riu hotels before in Jamica. I think he needs to be dismissed from his job as I feel I may not be the first person he is trying to swindle with his sweet talk but I am not naive to fall in his trap.

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    The best resort

    I had a great stay. The best resort. I always go to Punta Cana. And definitely 👍🏻 RIU Palace Punta Cana is the best!’ The RIU Pool Party is a HUGE plus. Water park excellent. Outstanding service . Very polite.

    Feb 26, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319