Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.
Unique Selling Points:
-Located in the trendy, seaside town of Tulum, only 1 hour and 25 minutes from Cancun International Airport.
-Boasting luxurious swim out suites, some designated for adults-only, with bar service available
Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating9029 reviews
Big, beautiful resort. Started out as questionable due to high occupancy. No pool or beach chairs available. Very little shade. On 3rd day, Monday it thinned to 40% capacity and we were able to enjoy beach chairs in the shade on the beach. It was great after that. Food was good, drinks good, room good but mattress needed replacing. Standouts for great service was Guadalupeand Daniel, beach waiters, Ricky and the entertainment team, loved the guacamole making and so many more. We would go back with a group. I don't think kids would enjoy a long stay, as not much for them to do. Over all a great trip.
Amazing! We had the best time! We had so much fun with all of our family and friends. We were there for my brother in laws wedding & everything was so beautiful! We were not ready to leave. We cannot wait to go back!
Staff and entertainment team make it worth it!
I'd like to thanks eveyone on behalf of dreams tulum. The staff had been amazing and very accommodating to our ever needs as best as possible. I'd like to thank the entertainment team Paola, Alex, Enrique and I'm sure I'm missing others for the pool activities, pool and beach volleyball list goes on! Would love to come back!
My husband and I came here for our destination wedding with about 40 friends and family members and had the most amazing time!! The venues for our ceremony/reception were something out of a storybook. Marianna from the weddings department was amazing to work with and truly thought of every detail. We felt cared for and our guests had an amazing time as well!
Excellent Authentic Mexican All Inclusive
I have stay at Dreams Tulum multiple times and have always enjoyed my experience. My most recent trip being in Sept 2023. I found the food options on the menus to be improved from my last 2022 visit. They have added staff to the Preferred Club beach which makes it nice. Overall this is a solid resort and choice when visiting Mexico. As always things are not perfect but my expectations are in line with staying at an All Inclusive resort so I do not mind.