Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool. 


Quintana Roo
Cancun International Airport (CUN) : 12 miles

Property Information

Year Built: 2020
Total rooms: 553


Resort Details


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General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3150 reviews
  • 1.0 star tripadvisor rating
    Over Rated

    My disappointment regarding the service I experienced during my recent stay at Dreams Natura Resort & Spa. While the amenities and facilities of the resort were impressive, the service fell short of expectations in several areas.

    May 23, 2024
  • 5.0 star tripadvisor rating
    we will be back!

    The entire entertainment team is very friendly and fun, the zip line and climbing wall girls. Special mention for Sergio & Walter, very dynamic and fun guys, without a doubt the best! Without a doubt if you come to Dreams Natura you have to participate in the activities, I had never played Basketball on the Beach it was very fun

    May 22, 2024
  • 5.0 star tripadvisor rating
    Special Attention

    We are very happy with our first experience at Dreams hotels, it is our first time traveling as a family and we chose this hotel based on a reference from friends. Delicious food and quality service The entertainment and activities were very good, the guys on the entertainment team were all very friendly. Thanks to Sergio for the invitation to the shows and for recommending the Italian and Japanese restaurant that was our favorite, without a doubt we will return next year!

    May 22, 2024
  • 5.0 star tripadvisor rating
    Worked hard to meet out nutrition needs

    We cannot say enough good thing about the staff that tried hard to accommodate our food allergy children and their diet and medical needs. Specifically, Enrique, the manager at Portofino, went above and beyond to serve my kids a real delicious and healthy meal despite all of their special requests. He truly treated my kids and family like his own and we are so grateful! We were so nervous to travel but Enrique made it a wonderful experience.

    May 22, 2024
  • 5.0 star tripadvisor rating
    Dinner at Oceana

    Daniel Uribe at Oceana was amazing!!! Very attentive! Very knowledgeable about the menu! All recommendations were delicious!!! Our favorite restaurant on the resort!!! All the resort food was good!! But the service made this restaurant even better!

    May 22, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319