Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 18 miles

Property Information

Total rooms: 550

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16297 reviews
  • 4.0 star tripadvisor rating
    Sunny Warm and nice view resort.

    Most reviews are accurate! Had leaking issue from ceiling when we arrived. Had to return twice to fix it. Not good first impression! Avoid the SHARKS who want to go to breakfast and a 90 minute tour. To sell you on future $$$$ vacations package savings. This was our second Dreams vacation and our last. Switched it up this trip. In the future we Will return to our favorite location in cancun. This was our 8th trip flying into cancun. Avoid ALL smooth talking people at airport before the doors to Shuttles . They will trick you. Give no deposits to get bonus money back. Thats how you get wrapped up in 90 minutes w the Sharks ( sharp dressed men) Haha Must say the Beach was nice. Paid more and got ocean front room. Food was moderate, Italian Restaurant and French Restaurant were best. Mediterranean was our least favorite. Mexican restaurant average, Thai restaurant was moderate chicken overcooked was like chewing leather, Carnival Buffet was ok but nothing special. Only used buffet for breakfast it Was never open in the dinner hours. Lunch we used poolside grill. Good food and fresh at poolside. Remember to tip these workers. Restraunt and also Poolside servers and your housekeepers. If you want room cleaned you have to go in their APP. Also to do the Hibatchi. You need reservations. Reservations open up on app at 9 am. Can only book the day when on app. Cant plan a day or so ahead. Also limited times its included. Several time slots said 46.00 fee applies. Not a cheapo but when i saw that I said forget it. It was only 2 of us so i thought maybe a group of 4 or 6 should get my time slot. Italian Restaurant ask for Alfonso . He is awesome! In breakfast buffet ask for Geylor and Jose. Great team! Take care of your pool server Carlos hes awesome. He accepts wet dollars😊☀️🏊

    May 24, 2024
  • 5.0 star tripadvisor rating
    Great night in the Tappanyaki .!

    We had an amazing meal at the Tappanyaki.. Miguel entertained us and the food was excellent. We all had a fantastic evening. Would recommend for a great night for entertainment and wonderful food . This has been our favourite so, albeit the other restaurants have been extremely good too.

    May 24, 2024
  • 5.0 star tripadvisor rating
    Beautiful Resort

    Beautiful resort. Staff in every area were very dedicated to exceeding guest expectations and they were great! Only wish we came earlier when temperatures weren’t so hot-humid. But highly recommend!

    May 23, 2024
  • 5.0 star tripadvisor rating
    Hibachi

    Spice, chef Miguel was fantastic!! He was very entertaining!! Would definitely go back and to him for hibachi again. His food was delicious and fried just right. Absolutely puts on a show that you don’t want to miss. If we have time, we will definitely be going back before we leave

    May 23, 2024
  • 2.0 star tripadvisor rating
    Outdated Resort

    Uncomfortable beds, not many food choices, food didn't seem fresh, breakfast was the best part! (Can't go wrong with fruit)

    May 23, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319