General Policies & Fine Print
Customer Ratings & Reviews
TripAdvisor Traveler Rating4780 reviews
My wife and I came here for our 10th wedding anniversary. The staff helped us find the right room. The concierge hooked us up with the right experiences, including the photography, the spa, and the kayak tour. It is expensive but worth it!
Back to the Andaz because it’s well worth it!
Everything was top notch and we returned to Maui for the first time since 2019. Have stayed here before as well as at the Ritz, Fairmont and Grand Wailea however there is something special about the people who work here. It’s a smaller boutique luxury hotel with the best pools in Wailea. The breakfast buffet is also exceptional and can keep you going until dinner. For our family - when on vacation- we do not want to walk thru a maze and wait a long time for slow elevators so the Andaz is perfect. Honestly can’t see anyone complaining about anything except maybe not wanting to leave after a week!
Make sure you check your bill when leaving hotel.
Be careful with your bill…. you will recieve charges 6 week later on your credit card and then it is your responsibility to double check if all charges with their resort fee and taxes add up to what is their advertised room rate. The hotel itself is in a beautiful location and staff is friendly. Rooms are very small and somewhat dated at the price point. If the four seasons is within your price point i highly recommend that over this hotel.
Very Nice Place to Stay!
All the staff were very pleasant and professional. The hotel is very nice and clean. The pools were amazing. The restaurants were excellent. Morimoto's is a MUST!! The ocean view from our room was breath taking.
I love the contemporary design of the property. Great views of the ocean from the pools. The pools are also excellent for swimming laps in. The vibe at the entire facility is great. Food and service at Ka’ana kitchen was excellent.