Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply), and take the kids along, too……or you can just spend your stay enjoying the sun and the sand!  You can also enjoy the facilities and a la carte restaurants at the Bahia Principe Grand Coba, located within the Bahia Principe Riviera Maya complex. Stay at 1 and Play at 2: Staying at the Bahia Principe Grand Tulum, you can enjoy the facilities at Bahia Principe Grand Coba (except buffet restaurants). In total 15 restaurants, 12 bars and 5 pools.

It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.

FREE, unlimited WI-FI throughout all areas of our Hotels.

Please contact the hotel for additional information regarding business services (gebgroupscompmex@bahia-principe.com) 

Location

Tulum
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 1999
Accessible rooms: 12
Floors: 3
Total rooms: 774
Villa: 52

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 16287 reviews
  • 5.0 star tripadvisor rating
    Return to Tulum was Amazing!

    It's been a long time since I left a review on Trip Advisor. My wife and I have been to the Bahia complex on the Mayan Riviera more than 25 times ( I guess that alone speaks volumes as to our thoughts on this place) It's not like we haven't been to other All Inclusives (Barcelo, VIM, Ocean Turquesa, Princess, Palace Resorts) done quite a few, however we continue to gravitate back to this place. Recently we stayed at Tulum. This being the original of the 4 resorts, now newly renovated (a few years ago), the rooms are the best in the complex (Second only to the new Akumal ongoing renovated rooms) This complex is without a doubt the "Best Bang for your Buck" on the Mayan Coast. While you are limited to only 3 A LA Cartes per week booking, your selection of restaurants is not only magnificent, but diverse. You will want for no more. 24 hour Snack/Drink Bars and Buffets provide flexibility for your dining experience. We are now part of their Loyalty Program that provide some perks, but does not take away from those who would visit for the first time. The staff at this massive complex are it's biggest asset. We have been fortunate enough to meet many outstanding representative of the Bahia Chain and have developed many friendships throughout our visits Congratulations to Alberto Figueroa Ceballos, who was recently promoted to the Dominican Republic Bahia complex. He's going to be a tough act to follow as his personalty, drive and constant concern for his clients is unsurpassed. Alfredo Javier Valdovinos, who is the Customer Care Manager has made our last few visits incredible. I was fortunate enough to visit with 2 other "first time" couples, who thanks to Javier will be returning regularly. In short, this resort has something for everyone, has dining experiences that would cost a fortune in North America, entertainment that is worthy of the stage, and staff that are irreplaceable. Thank you to everyone for providing an atmosphere of hospitality that is unrivaled.

    Apr 18, 2024
  • 4.0 star tripadvisor rating
    Our family had a wonderful vacation at the Bahia Principe.

    I would highly recommend the kids club at this resort. All the stuff were extremely friendly and caring. They did so many fun activities with the kids and truly genuinely seemed to care about them. My son who is six actually cried the night before we were going to leave because he was going to miss the employees at the kids club.

    Apr 18, 2024
  • 2.0 star tripadvisor rating
    Never again

    Would not recommend this resort. The value spent is not worth the value received. There are so many limitations for an all-inclusive experience. The rooms also smelled of mildew and the mini bars and towels were not refreshed as promised. There is a lock on the AC and a person has to come to adjust the temperature for you. The food was not impressive and lacked flavor. Probably great for kids and families only, but not for adults looking for a good time. The drinks were too sweet and the liquor was so cheap. It's difficult to leave the resort as well. Must call taxis that price gouge you and you are stuck with no choice but to use. Truly not worth it.

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Our Beautiful Home Away From Home

    I visit this resort with my parents every year and this was about our 8th visit. We are from England and we stayed for 14 nights. This is an honest review of our experience this time. CHECK IN: From the moment you arrive you are made to feel welcome. The bell service team are outstanding. They greet you and take your luggage straight away and wait for you to check-in. They take you to your room and carry everything for you, they are brilliant and deserve high praise. The check-in and guest services team are great, especially Fernando. He made us feel welcome and helped us with anything we needed during our whole stay. Fernando is an excellent representative of the company. The check-in process was smooth and efficient. ROOMS: We stayed in an ocean front room and it was gorgeous. They really are worth the extra money. They are clean, spacious and the huge TV with Wi-Fi is brilliant! The beds are comfortable and it is really quiet and peaceful at night. The housekeeping staff do a brilliant job. GROUNDS: The whole resort is beautiful, lush and well maintained. Anybody that thinks that it is not well maintained must be staying somewhere else. The staff work tirelessly to keep it clean and safe. It is a beautiful paradise. ENTERTAINMENT: The entertainment at this resort is fantastic. Erick from the entertainment team is outstanding and a shining example of why Bahia Principe is such a great company. Erick was friendly and welcoming from the start and we loved taking part in activities like Bingo and Ring Toss with him. We also loved Armando, Dominigo, Victor and David. Victor is the best at aqua gym and Alejandro does a great job leading the team. There is plenty of entertainment on offer in the day and evening. We really loved the movie trivia every Friday evening. It was a lot of fun and made a welcome change from just dancing to a live band. We would like more activities like this. The live shows are great, especially the Origin show. We really miss the Michael Jackson show that they used to have a few years ago. It would be nice to see that one return. We absolutely loved the Mexican Fiesta on a Saturday, that is outstanding. FOOD: We thought the service in the main Yucatan buffet was very good this year. There is something for everyone. The truck is a great place to eat but at busy times the service is really slow. We ate at the Tequila restaurant and that was gorgeous. We were disappointed with the service at the Don Pablo this year. We felt rushed and like the restaurant was way too crowded. Maybe we were just unlucky with the day and time we chose. A NEGATIVE POINT: The only thing that was not good this year for us was the amount of people smoking around the main pool and the terrace area, especially in the evening. I understand it is difficult to control this but we have never experienced this problem before on our previous trips. It really spoilt our enjoyment of the terrace area in the evening. One night, we asked someone on guest services if smoking was allowed on the terrace and he said, “smoking is forbidden in all public areas, I will send someone to sort it out”. Nobody came and did anything about it. I understand that this would not be a problem for everyone but for us it was a big problem and I have to be honest. OVERALL: This resort is outstanding and we would not choose to stay anywhere else in Mexico. It is a home away from home and the staff are incredibly hard working and it is very special. We always feel totally safe and secure at any time of the day. Everyone’s experience is different but we always have a wonderful time and we can’t wait to visit again! Thank you, Bahia Principe, for another beautiful vacation!

    Apr 15, 2024
  • 3.0 star tripadvisor rating
    Decent mid-range resort but needs to revamp drink mixes

    We visited Bahia Principe Grand Tulum in Jan with another couple and their 10-yr-old son. We go to Mexico every year, typically to a higher end adults only resort so this was a different trip for us. It was the first trip for the other family so our experiences were different. Overall, the resort has pretty good. VERY large so be prepared to walk. Yes, there are shuttles if you want but we enjoyed the exercise. The staff was good as we're the grounds. We did the bike tour which was decent but could have been better. The rooms were good although the bathroom situation could be awkward if you're not completely comfortable with each other. We did have the room attendant walk in without knocking (or knocking while opening the door) 3 times so use your locks. We were pleasantly surprised with the quality of the food and wish we could have tried all the restaurants. The limit on a la cartes is one of the differences between the higher and middle range resorts. The buffet was very good and changed daily. I wish they would correct the description of the Tequila restaurant as this is definitely a buffet that you have to book, not an a la carte restaurant. My favourite restaurant was Nikkei Mashua, the Japanese Peruvian fusion place. My 2 biggest complaints about this resort were: 1. The morning coffee options. Our room was across from the Truck Stop and oddly, it doesn't offer coffee in the morning. The only place to get coffee (ousltside of the buffet) is the lobby bar and this usually only had tiny plastic cups (as they were usually out of paper coffee cups). It made it very inconvenient to have a decent-sized coffee on the beach near our room. I'm not sure why the Truck Stop doesn't also have a coffee station. 2. The drinks. And this isn't the usual "the drinks were too weak" or "the liquor was subpar generic brand" complaint . My issue is the mix. Every juice-type mix is cheap and awful. Margaritas taste like frozen concentrated lemonade, piña coladas are made with sugary coconut flavoured syrup and even Bloody Marys and micheladas use pre-mixed seasoning which means no customizing the way you like them. The resort really needs to improve what they're buying as it is far below the standards of anything else we've had in Mexico. Also of note is that the spa will not charge tips to your room which means if you don't have cash on hand, employees go without tips. That seems like a pretty crappy way for an employer to deal with tipping.

    Apr 15, 2024
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319