Meliã Cozumel is truly one of the most impressive all-inclusive hideaways in Mexico, featuring an array of amenities, facilities and unlimited amounts of fun. 
This beautiful hotel is located right on the beautiful white sand beach of Santa Pilar only 3 miles from the town of San Miguel and the Cozumel Airport, 6 miles away from the Chankanaab Park, 4 to 5 miles from the archaeological ruins of San Gervasio. 

Appealing to families, active travelers and spa and golf enthusiasts alike, this superior oceanfront resort provides an ideal blend of superior accommodations and personalized service. With something for every member of the family, guests enjoy access to sparkling outdoor pools; daily and nightly entertainment including beach volleyball and cooking, bar tending and even Latin dance lessons; a pampering menu of services and treatments at the spa; and Kids & Co By Melia fun-filled activities for children, all supervised by a professionally trained activities team. Gift shop and souvenirs arcade ($), Mini Kids Club: kids from ages 4 to 12. Dynamic restaurants and bars and breezy guestrooms ensure memorable stays for each and every guest.


Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property Information

Year Built: 1976
Last Renovation: 2014
Floors: 12
Total rooms: 192


Resort Details


Show More


Show More

Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 4973 reviews
  • 5.0 star tripadvisor rating
    Highly Recommend

    Our stay at Meliá was great! Beautiful views, very friendly staff, and the hot tub is a must. The only thing we had an issue with was pulling out cash at the hotel ATM. It never worked any times we tried and made it difficult to acquire cash at a destination that typically cash-only. Other than that, we had a fantastic stay.

    Sep 23, 2023
  • 5.0 star tripadvisor rating
    Excellent service and team

    Excellent experience. Friendly and professional staff. Beyond the turquoise waters and the unmatched scenery, the whole team made us feel at home. From the night shows, the magician, Miguel, Danny, Humberto, Ana, Jorge and everyone else in the restaurants. Can't wait to come back again and relieve the experience

    Sep 22, 2023
  • 4.0 star tripadvisor rating
    Melia Cozumel is a great deal

    We have been to this resort five times and always enjoy our stay. The oceanfront tower rooms with The Level perks are great (clean and comfortable beds). The all inclusive option is nice. The specialty restaurants on site do a great job but the buffet at lunch and dinner are just fair. The swim up pool bar is the best part of this resort.

    Sep 22, 2023
  • 5.0 star tripadvisor rating
    Family vacation

    We had the best service that we could have asked for. The concierge, Jorge, was extremely helpful and gave us all the information we needed. Anytime we would be poolside or at the beach, Gerardo, Willian, and Diego would never leave us without a drink in our hand. Our last night, we ate dinner at the Fish House and Danny did a tremendous job of accommodating us. Overall it was a great trip and we could not have asked for more.

    Sep 19, 2023
  • 5.0 star tripadvisor rating
    DayPass from Virgin Voyage Cruise

    We did a DayPass from resorts for a day. It was perfect. The checkin was 5 minutes. They gave us wrist bands. The resort wasn’t busy at all. The service was excellent. We spent most of the day at the pool but also enjoyed the beach. We rented Jetskis on the beach and they had options for other equipment. The beach was powered sand. Water was a bit brown close in but the beach was clean. The pool was great. Swim up bar. Enrique the bartender made our day. He was so knowledgeable and friendly. He spoke several languages and just made our entire experience perfect. Enrique said he had been there for 17 years. He was very attentive to all there as was the rest of the staff. Bathrooms were clean. The resort was clean. It wes getting some face lifts in certain areas which it needs. Food was good. Personally I would skip the burger and snack bar and go to the food. It was good. Nothing too special but good and the service was again top notch. Very friendly people. We felt safe we felt appreciated and we enjoyed a great time. We were on a Virgin voyage cruise which comes into punta langosta port. This is the most north port and Melia is the most north resort about 10 minutes cab from the port and 10 dollars for up to 4 people. It was twenty for 6. Cabs each way were easy. Definitely worth the price of admission. Smaller facility but cozy and comfortable and great service. I can see how some say not enough chairs. At the pool they could use more as I can see if it’s busy there are not enough chairs and they had room for more. Thank you to the staff for doing a wonderful job and Thank you to Enrique for making it special. Hope to see you again in December.

    Sep 14, 2023
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319