Sydney Harbour Marriott Hotel at Circular Quay

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2910 reviews

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  Unsatisfied.

  The hotel is located in a great area for exploring and great for cruise ship vacations. But, their prices are high and were arbitrarily lowered the day of our stay, but after our cacellation period, so we couldn't cancel and rebook at the lower rate. Also, the shower tile needed bleaching.

  Apr 18, 2026
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  Disappointing hotel

  The room was so down, toilet was so dirty. Service is not welcoming. Will not stay again for sure!

  Apr 15, 2026
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  Always a favourite

  The Marriott Hotel Circular Quay, also now known as Marriott Sydney Harbour is our go-to spot before getting on a cruise at the main Sydney cruise port, the Overseas Passenger Terminal, Circular Quay. The hotel is always busy, staff are helpful and friendly, rooms spotlessly clean and it’s so very convenient. You can easily walk to the Opera House, The Rocks and obviously, Circular Quay itself. Meaning that the are hundreds of cafes, restaurants & bars within an easy walk. And it’s less than a 10 minute walk, slightly downhill, to drop your bags at the ship.

  Apr 06, 2026
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  Renovation needed!

  Our long journey to Australia began in March, in Sydney, where we spent four days. For our stay, we chose the Sydney Harbour Marriott Hotel, as its location is outstanding. It is situated close to the city’s main tourist attractions, such as Circular Quay, the Opera House, the Botanic Gardens, the Harbour Bridge, The Rocks, etc. In fact, this is the hotel’s main strength. During check-in, we noticed that, unlike other Marriott properties, there was no dedicated counter for Marriott Bonvoy Elite Members. The check-in process was friendly and quick, but lacked detailed explanations. We observed that the hotel lobby met the usual standards of the brand. As Titanium members, we were upgraded to a city-view suite on the top floor (#3205). Unfortunately, the suite’s layout was outdated, old, and worn. The furniture was basic, the bed was firm and not particularly comfortable, and the air conditioning did not allow us to maintain the desired temperature. The bathrooms had old fixtures. In the room, complimentary water and coffee were provided. However, upon arrival there was no welcome letter, as is customary for Elite Members. Housekeeping delivered a standard service, but not an exceptional one. There was no turndown service. Nevertheless, we consider one of the hotel’s highlights to be the Executive Lounge, despite the space itself not being particularly appealing. Here, the buffet breakfast was good, as was the food and beverage offering during the happy hour, which took place between 5:00 PM and 8:00 PM. During this period, soup and starters, a main course, and desserts were served. Drinks included soft drinks, white and red wine, sparkling wine, and spirits. The service was efficient, but impersonal. We did not comment on the other hotel facilities, as we did not use them and they were not presented to us. Therefore, our ratings are: • Suite: 3 stars • Executive Lounge: 4 • Location: 5 In summary, our final evaluation of this hotel is 4 stars, but somewhat overrated. The property urgently needs a thorough renovation of its facilities.

  Mar 31, 2026
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  Drab room

  Near Circular Quay, this hotel has a great restaurant and a terrible room. After going down a drab and musty hallway we reached our room. I thought we had been transported to a Motel 6. I asked the management for a better room, they were unable to provide one. The Four Seasons and the Intercontinental are as conveniently located. I would consider those properties instead.

  Mar 30, 2026