Resort Details
- Cacao• Cacao is the best option for a quick breakfast or lunch or a little sweet at any time of the day, served in an old French-style. Casual and relaxed atmosphere, there is always warm, homemade, sweet and savory bread.• Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- La Vista• Located on the top level of the resort, this Mexican and International restaurant offers daily à la carte breakfast andlunch with a stunning view of the continental area Isla Mujeres and the Cancun Hotel Zone.
- Mercado• Astonishing spot next to the pool, where guests can delight in a snack menu and open fire pizza grill. No special dresscode needed and even you can wear your swimsuit and get back to the fun immediately.• Serving grilled specialties with taco bar
- Sake• The culinary creations at Sake are an awakening experience for the senses, with an explosion of flavors foundthroughout Asia.• Pan-Asian specialties• 2 Teppanyaki tables for up to 10 people each one.
- SpeziaBreakfast
- UNIK The KitchenBreakfast
Hours: TBD Open day and eveningDescription: Elegant and chic rooftop restaurant serving light tapas during the day and a la carte cuisine in the eveningwith nighttime music and socialization. - VARIOUS BARS
The Temple• Sunset terrace and events with relaxing music• Open for special events
UNIK Sky Bar and Lounge• Rooftop bar and lounge
Isola• Lobby bar
Yacht Welcome Lounge• Welcome lounge check in for guests as well as external visitorso7:00 a.m. – 7:00 p.m.oBar for guests arriving and departing by seaoFrom 11:00 p.m. to 01:00 a.m., the venue transforms into an elegant Piano Bar, offering a refined ambiance for late-night relaxation.
Sharks• Pool bar
- Hamaca
The TopVibrant and awe-inspiring rooftop restaurant spanning both indoor and outdoor areas with stunning sunsets andbreathtaking views as well as evening DJs for an exhilarating night out. Guests and external visitors will enjoy anexcellent selection of mixology, grilled snacks, small plates and gourmet dining. - Wildfire Grill• Gourmet grilled specialties in a relaxing atmosphere will draw you in and whet your appetite.• Steakhouse• Chef’s Table.
- Currency exchange†
- Doctor on call†
- Elevators†
- Exercise gym†
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Private dining for groups†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Bike rental †
- Golf †The Puerto Cancun Golf Course, with its exceptional greens and lush Caribbean tropical surroundings, is an excellentchoice for sport enthusiasts. There are several activities offered such as children’s clinics, private lessons, and arestaurant.
- Gym †
- Jet-ski †
- Shopping †
- Sightseeing tours †
- Snorkeling †
- Spa †
- Water activities †• SUP yoga• Paddleboard by sunset• Kayaking• Pedal boats• Water polo• Water aerobics• Bluewater Snorkeling• Scuba diving lessons• Scuba diving• PADI Diving Center
- Wine tasting †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1541 reviews
-
Mar 06, 2026Exceptional resort
A wonderful stay at this special place. The views are magical, the service is exceptional and the staff meets all your needs. The general manager Mr. Essafi, Ritik and the entire staff provide a memorial experience.
-
Mar 06, 2026
Our first visit won’t be our last.
We visited this hotel for the first time and we were not disappointed. The views are stunning. The rooms are wonderful. We were treated with care. Our butler Vienna was wonderful and took care of anything that we needed in no time. When she was off Widzenon did a splendid job as well. We spent many days by the pool and German the pool attendant made sure that our spots in the shade were ready for us when we arrived. We had a specialty dinner in the wine room of Woodfire and the restaurant made sure it was truly special and made us a flamebee dessert that was not on the menu. It was so good we went back to the wine room twice. All of the restaurant were excellent and the food by the pool provided by the Mercado were phenomenal for pool food. All of the bartenders and wait staff were wonderful. Irving, Jacob and Annie truly stand out as exceptional. We will definitely be back as we are UVC members but there are so many resorts to go to it might be an awhile.
-
Mar 04, 2026
DREAM Vacation!
My husband and I just got back from celebrating our 15 year anniversary here and we would definitely go back! This was our first all-inclusive resort and the experience was grand! I highly recommend this place if you are looking for a relaxing, calming, and beautiful getaway for yourself or as a couple. This place is a beautiful little oasis where you are pampered and can take a true break for a while! Everything from location, to decor, to dining, feels very luxurious and they create a very beauitful and calming atmosphere by complementing and including the beautiful nature around the resort. Every guest gets assigned butlers to help them with anything they might need. Zelma greated us upon arrival and her friendly face immediately put me at ease. She helped get me into that relaxing vacation mindset after our boat transfer was a little bumpy due to rough seas (I tend to get sea sick but thankfully I made it). Zelma and David were so friendly and so helpful and helped us schedule activities and things to experience the kind of vacation we wanted. If we get to go back, I want to request this duo again!
-
Mar 03, 2026
Wonderful trip!
Another stunning trip to Impressions. This was our second time back (and we don’t like to repeat but couldn’t resist going back). Wonderful and accomodating staff, including our butlers, Angel and Amairani. Abraham/AB was a treat as always and we enjoyed many of the activities. We will return!
-
Mar 03, 2026
Amazing trip to an Amazing resort that provided Amazing Service
Great visit to Impressions. Amazing facilities, service & scenery the best. Stand out service from Louis at Cacao (the cafe /bakery)! He made the best smoothies & best sandwiches.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel.
General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.