Hotel Promotions
Free perks– Bravo Dinner & Dance Experience, save $50 per person.
  • Palladium’s Bravo Dinner & Dancing will be offered for Free, providing a unique and memorable experience! Valid once per stay.  Valid for 2 adults. 
  • Dinner can be arranged during check-in or directly through the butler team. They will assist guests in selecting the available days. 
  • Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
  • Palladium’s legendary Chic Cabaret or Bravo Dinner & Dancing or Lobster Dinner will be offered for Free based on hotel and room category, providing a unique and memorable experience! Valid once per stay.  Valid for 2 adults. 
  • Added values can be arranged during their check-in or directly through the butler team. They will assist guests in selecting the available days. 
  • Show availability varies by destination and occupancy, however, the venues do not close. Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 31 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages


To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.
Applicable Dates:
Booking Dates: 26 Jun 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy exchange privileges.
Guests staying at Grand Palladium White Sands Resort and Spa have full access to the neighboring Palladium resort facilities:


*Grand Palladium Colonial Resort & Spa
*Grand Palladium Kantenah Resort & Spa


Applicable Dates:
Booking Dates: 26 Jun 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.
The all-inclusive program includes the following amenities:

• All meals 
• Domestic drinks
• Non-motorized water sports
• Entertainment
• Taxes and Gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.   

Applicable Dates:
Booking Dates: 26 Jun 2019 to 31 Dec 2050
Travel Dates: 24 Dec 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • La Laguna Restaurant

    Italian corner and Show Cooking. Breakfast, lunch and drink service


  • Opavao Restaurant

    Located in the Grand Palladium White Sand, Brazilian cuisine


  • Portofino Restaurant

    Located in the Grand Palladium White Sand, Italian style cuisine

  • Punta Emilia

    Located at the Palladium White Sand, "Rice & Fish" "a la carte"


  • Ribs & More Restaurant

    Located in the Grand Palladium White Sand, Grill and barbecue style dinner

  • Various Lounges/Bars

    -Riviera Lobby Bar

    -White Sand Lobby Bar

    -Kantenah Lobby Bar

    -Colonial Lobby Bar

    -Churchill Bar

    -Hemingway Bar

    -La Plaza Bar 

    -Sport Bar 

    -Sunset Boulevard

    -El Teatro Bar

OffSite Dining
  • Chang Thai

    Located in the Grand Palladium Kantenah, Thai cuisine

  • El Dorado Restaurant

    Located in the Grand Palladium Colonial, Barbecue style cuisine


  • Gran Azul Restaurant

    Located at the main pool of the Grand Palladium Colonial - serving breakfast and lunch

  • Kabah Restaurant

    Located in the Grand Palladium Riviera - serving breakfast, lunch and dinner

  • La Adelita Restaurant

    Located in the Grand Palladium Colonial, Mexican cuisine


  • La Hacienda Restaurant

    Located in the Grand Palladium Colonial - serving breakfast, lunch and dinner

  • La Lola

    Located in the Grand Palladium Kantenah, Spanish cuisine


  • Sumptuori Restaurant

    Located in the Grand Palladium Kantenah, Japanese style cuisine


  • Tikal Restaurant

    Located in Grand Palladium Kantenah - serving breakfast and dinner

On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Currency exchange†
  • Elevators Not Available
  • Exercise gym†
  • Free parking
  • Game room
  • Golf, Offsite†
  • Housekeeping - daily
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box†
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services†
  • Internet Access
On-Site Wedding Services
  • Make your dream a reality in our resort. Celebrate your wedding or honeymoon in this luxurious resort that, in addition to featuring the 24 Hour All-Inclusive Program, also offers special packages for brides and grooms.

    Celebrate your wedding at a gazebo on the beach or on a private terrace surrounded by tropical gardens especially decorated for the occasion. In case of inclement weather, the hotel provides an indoor backup area.

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool onsite.
  • Direct access to a beach
  • Fitness center on-site †
  • Motorized Water Sports †
  • Non-Motorized Water Sports

    Includes stand-up paddleboard

  • Pool

    There are 7 pools onsite.

    • Large lake style pool - located at the Grand Palladium Colonial side
    • Adult only pool - located at the Grand Palladium Colonial side
    • El Rinconcito Pool - located in the Grand Palladium Kantenah
    • Large Lake-Style Pool - located at The Grand Palladium Riviera
    • The Island Pool - located in the Grand Palladium Kantenah (adults only)
    • Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah 


    This property has swim-up bars.

  • Spa †
    Zentropia Spa. Guests will pay a fee per person, per day to access the wet areas of the Spa.
  • Tennis court

    6 tennis courts onsite

Off-Site Recreation
  • Children's program, onsite

    Baby Club for infants 1-3 years
    Mini-club for children 4-12 years
    Teens Club for children 13-17 years

    Located at the Grand Palladium Colonial or the Grand Palladium Kantenah

  • Golf †
    Golf course located within a mile of the property.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 8083 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Fun vacation

    Had a fun time at the white sands. Enjoyed the Brazilian and Argentina restaurants. Lunch buffets were always good. Nightly entertainment was decent. Staff was amazing. Only downside was a couple of us did have some digestive issues near the end.

    Jan 12, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    White sand

    Clean hotel, all staff were friendly and helpful if we needed anything. Food was good, lots of options in the buffets. Best restaurant is la paisana! Only downside to our stay was the beach had a lot of excess seaweed after a storm and was hard to go into the water.

    Jan 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First Family trip

    It was our first time bringing our two kids on a tropical vacation and grand palladium didn’t disappoint! The waterpark, service, drinks and food were above expectations. The kids were very impressed with the Bahia Brava Brazilian à la carte. All the meat! Would definitely come back :)

    Jan 09, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Stunning Hotel but not 5 Star Quality

    We were very disappointed with our room. It was very spacious but a there were a few issues with the room itself, On arrival the room smelt fusty. There was mould on our bedside lampshades, there was a tear in the sofa and the legs on our bedside lampshades were broke. The bed was very bouncy and we think this was down to the legs being broke. The fridge also had a leak which made the room feel damp. All our clothes felt damp and we put this down to the humidity but after speaking to other guests they did not have this problem. It was two days before our departure we noticed the leak under the fridge so we think this is why the room was damp. Also, work was being done around the pool bar. Workmen were chipping plaster off the pillers behind the pool bar which was falling into the pool. This plaster lay in the pool for several days. The seating area behind the pool bar which was also the outside eating area for the buffet was closed during our stay. We were not informed of any works being carried out. The White Sands is supposed to be one of the better hotels within the resort but the The Colonial seemed to have it all. Entertainment and the buffet was of a higher quality than White Sands. The hotel in itself was stunning, the A La Carte restaurants were great, some better than others and that goes for the staff too. The staff in general were pleasant and very friendly. The shows on site, Bravo and Chic were fantastic as was the entertainment at the Colonial. Definitely worth booking. The grounds of the hotel was beautiful with all the wildlife. The beach was a huge disappointment. We would stay here again as we had a fab time, just the room was a bit of a let down

    Jan 09, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Would choose again!

    Would definitely go again. Accommodations were fresh. Food is good. Staff extremely friendly and helpful. Massive bash for new year's eve. They really cared about nightly entertainment other nights as well. Beach is long, stretching across multiple hotels so long walks are available. This hotel is part of the Palladium complex that includes other hotels so you can access multiple dining options across the hotels. Little things that made this a great place: 1. kids got good-bye cupcakes delivered to room on night before departure. 2. hanging rack for wet bathing suits on the balcony. 3. bracelet is your room key so one less thing to carry. 4. beach towels were primo quality.

    Jan 09, 2026
Hotel Advisories
  • AdvisoryAccess to the hydrotherapy areas (hot tubs, pool, sauna and steam baths) in our Zentropia Palladium Spa & Wellness centers will have a $50 USD fee per guest, per day.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 33.94 Mexico Pesos (approx. $1.70 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryIn order to attend the Chic Cabaret Show cost an additional fee's apply. The hotel can provide the current fee at check-in.
  • AdvisoryFrom January 1, 2022 there will be an additional fee's apply for Room Service. The hotel can provide the current fee at check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:

    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


    Hotel Spring Break Policy: 

    This hotel cannot guarantee a spring break-free environment.


    Transfer Policy:

    A price may display when children stay free, if your vacation includes transfer to your hotel.


    General Information:

    Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319