These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
The Preferred Club is an exclusive area offering exceptional services, Preferred status and amenities, access to a new, two-story building, which features a dedicated check-in lounge and an exclusive restaurant with breathtaking ocean views. Preferred Club guests will also have access to a newly constructed private beach club, which is designed for relaxation overlooking the sea. Preferred Club suites offering impressive ocean and ocean front views all in premium locations as well as:
• Personalized check-in and checkout with concierge service
• Preferred status and amenities
- Preferred Club suites in premium locations
- Access to lazy river at Preferred Club Villa section (located next door at Dreams Playa Mujeres)
- Upgraded mini bar
- Upgraded bath amenities
• Access to Private Preferred Club Lounge at Secrets & Dreams Playa Mujeres
- Daily continental breakfast service
- Afternoon hot and cold hours d’oeuvres
- Exquisite desserts & fine liquors
- Complimentary computer access
• Exclusive dining access
- Daily à la carte breakfast in Preferred Club restaurant Ki’ Ki’ Che, our exclusive serene seaside venueat Secrets Playa Mujeres.
- Daily à la carte breakfast in Maris restaurant at Dreams Playa Mujeres
- Access to Preferred Club Beach-Club, where light & balanced refreshing dishes are served (signature bowls, gourmet sandwiches, special tacos).
- Dinner at the exclusive Ki’ Ki’ Che, contemporary author’s cuisine with global influences and carefully chosen local touches, composed by a tasting-style menu of 5 to 7 courses*
- One dinner per room per stay included for Preferred Club Guests, staying a minimum of 3 nights.
- If guests wish to repeat the experience, a preferential supplement of $100.00 USD per person applies, which includes the dinner experience or $135.00 USD per person including wine pairing.
- Selected wines included at no additional charge
- Table may be reserved through Concierge, once on property.
• Exclusive spa privileges
- 20% off spa treatments (not combinable with any other promotions/offers)
- Complimentary access to hydrotherapy circuit one day per stay
• Private Preferred Club beach area
- Bali beds in the pool and beach area exclusively for Preferred Club guests
- Exclusive access to the Hideaway bar at Dreams Playa Mujeres
• Access to all Preferred Club amenities at Dreams Playa Mujeres
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- AyaraInspired by the Amazon, this fusion restaurant boasts South American flavors from Brazil, Peru ,Argentina, &more.
- Barefoot Grill
Located pool side with stunning ocean views serving grilled specialties
• Enjoy light lunch specialties in a casual and relaxed outdoor setting - BarracudaEnjoy tropical concoctions as you relax beneath the shade and gaze at the clear-blue Caribbean.
- Coco Café
Premium coffee and deli snacks served in a casual and relaxed atmosphere.
- Desires Music Lounge
• Sports bar featuring flat screen TVs
• Contemporary music lounge - El Patio
Savor Mexican A la carte cuisine in a traditional and authentic Mexican ambiance.
- Himitsu
• Specializing in a fusion of Pan-Asian cuisine and fine sushi delicacies served à la carte
• Sushi delicacies available at the sushi bar
• 3 Hibachi tables for up to 12 pax. (social distancing 6 pax) - Reservations required - Ki Ki CheExclusive for Secrets Playa Mujeres Preferred Club Guests
• Á la Carte Breakfast
• Dinner | Contemporary author’s cuisine with global influences and carefully chosen local touches, composed by a tasting-style menu of 5 to 7 courses.*
• Casual Elegance required for dinner.• Operational 5 days a week. - Manatees
Enjoy a cocktail by the pool.
• Swim-up service available.
• Beverages are served at the outdoor bar.
- Market Café• A buffet specializing in local and international cuisine, with theme stations and Mongolian wok.
• Casual Elegance required for dinner
• *Dinner is opened only for Special Events and/or Theme nights, not opened on regular nights. - Oceana
Fresh fish and seafood prepared in a quiet and romantic seaside setting.
- Portofino
• Enjoy delectable Italian à la carte cuisine
• Wine cellar*
• *Wine cellar is available for private dining up to 10 with an excellent selection of fine wines from Argentina, Chile, France, Germany, Italy, Mexico, Spain and USA; Additional charges apply. - Preferred Club Beach-Club BarExclusive for Preferred Club guests, located in the Preferred Building with stunning ocean front views.
- Preferred Club Beach-Club Bar• Exclusive for Preferred Club guests, located in the Preferred Building with stunning ocean front views.
- Preferred Club Lounge Bar• Exclusive for Preferred Club guests, located in the Preferred Lounge, offering continental breakfast and deluxe hot and cold hors d’oeuvre throughout the day and night.
- Rendezvous
Lobby bar featuring chic furniture for lounging with a refreshing cocktail. (Alcoholic beverages available)
- Seaside Grill• Located poolside serving à la carte grilled specialties
• Casual Elegance required for dinner - Showtime Bar
Sip your favorite cocktail while enjoying our impacting nighttime entertainment.
- Sugar Reef• Enjoy elegant cocktails and brand beers in the pool area.
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- Currency exchange†
- Exercise gym
- Golf†
- Live entertainment†
- Meeting rooms†
- Pool
- Restaurant†
- 24-hour room service
- All-inclusive meal plan
- Beachfront
- Currency exchange†
- Exercise gym
- Golf†
- Live entertainment†
- Meeting rooms†
- Pool
- Restaurant†
- Spa†
- Tennis court
- Water sports†
- Wireless internet connection in public areas†
- Business Center†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Dart board
- Fishing †
- General †Cooking classes, bocce ball & horseshoes.
- Golf †
- Pool
- Sailing †Catamaran
- Scuba diving †
- Spa †
- Tennis court
- VolleyballBeach and pool volleyball.
- Water activities †- Kayaks
- Water polo
- Water aerobics
- Paddle boards
- Scuba diving at the PADI diving centre available at additional cost
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11101 reviews
-
Mar 05, 2026Feb 25 stayed one week
Wonderful resort beautiful pool beach and rooms. We love secrets and will be back maybe Jamaica next year Staff very friendly Looking at different ones each year. Would also try moroma and cap Cana. Love the pool Zumba each day The food very good.
-
Mar 04, 2026Great Staff and beautiful resort
We are UVC members and had been here 3 times. We were so looking forward to coming back after the renovation. The resort and rooms are nice but the foods was not that great. The staff was very nice and helpful. Preferred Club Lounge needs top shelf liquor and better snacks options. Chi Chi Ke was a joke…fun concept but lacking flavors. Himitsu was a big disappointment so was Seaside and Market Cafe. No brick oven pizza….luckily we could walk over to Dreams.
-
Mar 04, 2026
5 ⭐️ Experience @ Secrets Playa Mujeres
My wife and I visited Secrets Playa Mujeres in February 2026, the resort was amazing and exceeded our expectations! This was our first vacation with an all-inclusive resort. Honestly, after our visit, the bar has been set very high! Having the opportunity to visit their sister, resort, DREAMS (next door using a short walking path) was a total bonus as it opened opportunities to dine at different restaurants, visit their pools, and walk the grounds/beach. The hospitality and service is 5 star! It was amazing. Everyone so friendly and willing to assist. After our visit, we're already planning our next adventure to a different Secret Resorts!
-
Mar 03, 2026
Peaceful yet Fun and Uplifting
Secrets Playa Mujeres Beach and Golf Resort. The location was perfect. There was a long strech of beach and the views of the sunrise were unbelievable. Rue atmosphere was very chill, fun but not crazy. A very peaceful yet uplifting vibe. The rooms were very nice and clean. We will definitely go back to this resort. It is one of our favorites !!! I practiced yoga every morning and it was such a great way to start my day. It was relaxing and just enough exercise to get me moving for the day!
-
Mar 03, 2026
Start up issues, vs not meeting the Secrets resorts expected standards?
This was a quick long weekend Stay for a family of eight. Check in was easy, rooms were all close together and yet private. The renovations of the resort were beautiful, rooms were nicely updated with a nice neutral palette. We had a non-preferred tropical garden view room which strangely enough had a cement tub on the balcony. We didn’t use it as it didn’t look very comfortable. Restaurants were good having no reservations was fine. We were able to get seated quite quickly even with a group of eight. The only downfall was the resort was quite full with a convention of approximately 300 to 400 people.. The resort decided that the one night that I had wanted to do which was the outdoor dining experience with the show asado was to be only accessed by this large convention. The Asado experience for paying resort travellers was rerouted to the buffet and was a sadly underwhelming experience. We decided then to go eat in a sitdown restaurant instead. Another issue was the shade available on the beach. It was windy during our stay and shade is provided by white umbrellas, which were not allowed to be put up due to the wind. That made us either try and seek out space at the pool which was filled with towels as early as 6 o’clock in the morning. The resort needs to figure out the shade issue at the beach for the non-preferred customers. We did pay quite a bit of money to go, to have challenges finding shade, especially at the beach. would I return? Perhaps, we’ve also travelled to secrets Akumal, which was a far better experience. Perhaps there’s some Growing pains with the newly open resort? Or perhaps there’s just things to still get worked out. Would only go back if I find a great deal.
- AdvisoryThe resort has reopened after extensive renovations, offering adults-only, all-inclusive luxury. Located in Playa Mujeres near Cancun, the AAA Four Diamond resort features reimagined coastal-inspired suites, a Greg Norman-designed golf course, and exclusive Preferred Club amenities. Guests enjoy redesigned social spaces, enhanced spa experiences, and refreshed dining, ensuring a tranquil Caribbean escape with elevated relaxation and vibrant entertainment.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel - Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.