These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)..
- One in-room family breakfast or champagne breakfast ( per room/per stay).
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room/per stay).
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
- Complimentary Bali Bed rental for 1 day (per room/per stay).
** Added value’s are not combinable with same added value’s of other promotions.
Important Information: Redemption information will be provided by the hotel at check-in.
Black Out Dates: May 1 - May 3,2025, July 3 - July 6, 2025, July 15 - July 31, 2025, August 1 - August 15, 2025, September 14 - September 16, 2025
Unlimited-Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Waitress service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Resort Details
- Barefoot Grill
Grilled snacks and barbecue served during the day.
- Coco Café and Ice Cream Parlor
The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.
Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.
- El Patio
Serving authentic A la carte Mexican cuisine.
- GauchoGrilled specialties.
- Himitsu
Serving A la carte Pan-Asian specialties.
- OlioA la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
- Portofino
Serving classic, A la carte Italian cuisine.
- Preferred Club Lounge BarLounge bar for Preferred Club guests only
- Preferred Club Pool Bar & SnacksSnacks and drinks for Preferred Club guests only
- Various Lounges/Bars
- Barracuda
- Desires
- Manatees
- Rendezvous
- Gaucho Grill
- World Cafe
A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- All-inclusive meal plan
- Business center†
- Car rental desk†
- Children programs
- Conference facilities†
- COVID test onsite
- Currency exchange†
- Exercise gym
- Gift/News stand†
- Golf†
- Internet services†
- Laundry/Valet service†
- Medical Facilities Service†
- Outdoor pool
- Parking
- Pool
- Restaurant
- Room service
- Spa†
- Tour/sightseeing desk†
- Please contact the hotel for additional information.
† Fees may apply
- Children's program, onsite
EXPLORER’S CLUB FOR KIDS:
Ages: 3 – 12
At this fully supervised children's program, kids will enjoy the following activities:
• Arts and crafts
• Playground
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Cinema
• Doll nursery and play kitchen
• Water games
• Weekly campout adventures
• Big screen movies on the beach
• Beepers for parental control
• Dinner for children
All Explorer’s Club staff members are certified by the American Red Cross in CPR for children
- Dancing †This resort offers dancing lessons.
- GeneralThis resort offers Spanish lessons and bingo.
- Golf †
- PoolThere are 4 pools and one outdoor hot tub.
- Spa †
For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.
- Volleyball
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Beautiful beach vacation!
This was our second time at Dreams we were there in 2023 and loved the beach, location and people so we thought we’d book again this time doing the upgrade to Premier. Did not disappoint! Best beach in the area. Food was fantastic except one trip to the breakfast buffet. Not pleased with the selection. We went to the Premier breakfast and was pleased every time. I highly recommend upgrading to Premier. I saw some reviews that it wasn’t worth it and I disagree. Better beach location, quiet pool, Premier floor access for a snack or drink and better liquor selection. Room was clean and comfortable. Download the app for access to menus and housekeeping etc. Lorena from VIP services was so sweet and helpful! Jesus at the lobby bar always a smile and remembered our favorite drinks! The Himitsu restaurant with the hibachi grills was the best meal we’ve had - got the combo and we ended up getting reservations there twice! All the waiters, waitresses and chefs were fantastic!! El Patio was great also. Can’t wait to go back! Thanks Dreams for a great week full of fun and memories. Great evening entertainment- including Super Bowl part and Valentines night dinner
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A stay transformed by outstanding service.
Our recent two-week stay at Dreams Sands Cancun began with some challenges but transformed into a wonderful experience thanks to the exceptional staff, particularly Fernando Juarez. One of the resort's greatest assets is its breath-taking beach - the powdery white sand and crystal-clear turquoise waters are simply spectacular. The beachfront location is truly phenomenal and became our favourite place to spend our days, adding immensely to our enjoyment of the stay. Initially, we encountered some issues - our room had maintenance problems that needed attention, and cleanliness was an issue in some parts of the resort. The property is quite dated and is currently benefiting from refurbishment in several areas. The dining room at World Café also needs refurbishment and the dining options seemed limited compared to other Dreams properties we've stayed in. While the sushi restaurant was outstanding, we found the service at Portofino didn't quite meet our expectations. The initial service and food quality in some venues didn't align with what we anticipated. This is where Fernando Juarez stepped in. Upon hearing our concerns, he took immediate personal responsibility for improving our stay. His dedication to guest satisfaction was remarkable - he was available daily for any queries we had, ensured our dinner reservations were arranged, and consistently checked on our comfort. His professional, warm and kind approach transformed our experience entirely. Several other staff members also contributed to making our stay memorable. Alejandro - our beach waiter and Manuela -our beach waitress were outstanding on the beach both providing an attentive, kind and efficient service daily. Gustavo and Angel excellently managed the beach seating arrangements, ensuring we always had comfortable spots to relax by the ocean. Pascal and Alexander offered outstanding service in the restaurant, while Sophia was always very kind and welcoming. What stands out about this property is how they handle service recovery. While we had initial disappointments, the team's response, led by Fernando, demonstrated true hospitality. They didn't just address our concerns - they exceeded our expectations, turning what could have been a disappointing vacation into a relaxing and enjoyable stay. The personal attention, care, and genuine hospitality we received, particularly after our rough start, made our two weeks truly special. While there's room for improvement in some areas, the exceptional staff makes Dreams Sands worth considering, especially if you're looking for a resort where the team genuinely cares about guest satisfaction. In fact, before our stay even ended, we were already discussing plans to return - something we wouldn't have imagined during our first few days. When our final day arrived, we found ourselves genuinely sad to leave, which speaks volumes about how special our time there became. We want to extend our heartfelt gratitude to the entire team, especially Fernando, for their tireless efforts in turning our experience around. Their dedication to ensuring guest satisfaction, combined with the stunning beach setting, made our vacation truly memorable. This level of commitment to guest happiness is what sets Dreams Sands apart, and we're deeply appreciative of all the hard work that went into making our stay so special. This resort shows that it's not just about the perfect start, but how the team responds when things aren't right that truly matters. For that, we're grateful to Fernando and his colleagues for their outstanding service and dedication to guest happiness, and we look forward to our return visit.
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A memorable time
We traveled to Cancun in 2024 and stayed at the sens, and found it ok the guest we rude cutting lines and taking your beach chair when you left to get a drink or use the rest room. But this year we decided to try dreams sands resort which was alot better resort all together the whole experience was great, in my option for my future vacations both me and my wife would rather spend a little more money and stay at a dreams or secrets.
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Best Resort we have been to in Cancun!
I loved this place and the beach was so gorgeous. People were so friendly and the wait staff were super amazing. Food was Good and tasty. The only thing that was hard on us was the Bed it is so hard we woke up sore. And the pillows were not to soft. So next time I'll ask the front desk for a soft pillow. Hopefully they will have them.
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Great time
Overall a great stay. Some standard minor issues but the food was good and you really go to this resort for the beach as it is pretty calm compared to other areas. All the staff was very friendly and helpful. This is a small resort overall so you aren't trekking around for restaurants and the gym.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.