Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 20 Oct 2023 to 31 Dec 9999
Travel Dates: 20 Oct 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $150 resort credit per room per stay.
Guest will receive USD$150 on Resort Credit to be used on property for SPA Treatments, Premium Products F&B and Room Up Grade.

Applicable Dates:
Booking Dates: 03 Oct 2024 to 22 Dec 2025
Travel Dates: 05 Jan 2025 to 22 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • BAREFOOT
    Snack bar on the beach. Offering a selection of exquisite dishes that provide all the energy you need to enjoy fantastic Bavaro beach.
  • BAZAAR
    Food truck and buffet station with modern menu. Cuisine type: American diner/buffet. (*) Opening winter 2019.
  • Cape Nao
    Beachside a la carte restaurant, open for lunch and dinner. Exclusive for The Level.
    •Meals Served: Lunch | Snacks | Dinner.
    •Menu Type: A la carte
    •Reservations: Not Required

  • HOKKAIDO ($)
    A vivid reflection of Japanese cuisine and tradition on your plate. Hokkaido exudes a genuine Asian air, from the moment you cross the outer bridge and plunge into the delicious world of teppanyaki or sushi. Enjoy a refreshing cocktail in the chill-out room while your dishes are made and come prepared to enjoy an incredible experience of live cooking in the purest Japanese style.
  • LA HACIENDA
    Just like on a Hacienda ranch, where the essence of Tex-Mex cuisine is enjoyed and savored in every dish. The Mexican chef prepares all the nachos, fajitas and chili con carne that everyone loves so much. Although traditionally spicy, the dishes are also suitable for more sensitive taste buds.
  • MERKADO
    Ocean front buffet restaurant.
  • O GRILLE
    Snack bar inside the Splash Park with picnic-style seating.
  • RIVIERA
    All-day buffet or a la carte service for lunch and dinner. This exclusive restaurant offers the finest international cuisine. Be surprised by the chef's recommendations and enjoy a pleasant evening in a stunning setting next to one of the swimming pools. *Reserved for The Level guests.
  • Rosso
    Italian cuisine
    •Air-Conditioned
    •Meals Served: Dinner
    •Menu Type: A la carte
    •Dress Code: Footwear Required | Ladies Semi-Formal | Long Pants Required | No Swimsuits | No Beachwear

  • Rumba
    International buffet offering the perfect blend of flavors with stunning sea views.
    • Meals Served: Breakfast | Lunch | Dinner.
    • Menu Type: Buffet
    • Reservations: Not Required
    • Cuisine Type:  International
    • Dress Code: Footwear Required | No Swimsuits

  • Tauro
    Grill to share the best cuts of meat with family and friends.
    •Air-Conditioned
    •Meals Served: Dinner
    •Menu Type: A la carte
    •Reservations: Not Required
    •Cuisine Type:  Grill, meat
    •Dress Code: Footwear Required | Long Pants Required | Ladies Semi-Formal | No Beachwear | No Swimsuits

  • Taurus
    Mediterranean restaurant where you can sense the essence of the regions as soon as you walk in. Savor the tastiest traditional meat and fish dishes accompanied by an exquisite full-bodied
    wine and make your dinner an unforgettable experience.
  • Various Bars & Lounges
    Bars:
    • Pool Bar: Offering poolside refreshment. 
    • Bargaritas: Casual bar with a friendly and entertaining atmosphere. 
    • Sapphire Bar: Modern and elegant holding bar, located between Tauro and Rosso. 
    • Bar At Rumba: Casual bar with privilege's views of Bavaro beach. 
    • Bar At Riviera: Exclusive to the level, located at Riviera restaurant. 
On-Site Amenities
  • Casino†
  • Children welcome
  • Elevators
  • Gift/News stand†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Room service†
  • Safe deposit box†
  • Spa†
Off-Site Amenities
  • Business Center†
  • Meeting/Board Rooms†
  • Wireless Connectivity†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Basketball court
    1 basketball court: complimentary equipment available; lit for evening plays ($), lessons ($).
  • Children's program, onsite †
    Kids Club open for children from 8 months to 13 years; swimming pool, playground slides, protected garden area for playing volleyball and football, billiard and Ping-Pong tables, restrooms for babies, videogames room, mini buffet, and activities program organized by age.
  • Kayaking †
  • Motorized Water Sports †
  • Non-Motorized Water Sports †
    Non-motorized sports included: kayaks, canoes, windsurfers, water bikes, snorkel gear, and scuba diving tryouts.
  • Pool

    4 swimming pools

    Splash Island WaterPark

  • Spa †
    Yhi Spa & Wellness Center ($): sauna, steam room, Jacuzzi, beauty salon, indoor and outdoor massage therapies, facials and special body treatments.
  • Tennis court
    7 tennis courts
  • Volleyball †
    beach and water volleyball
Off-Site Recreation
  • Golf †
    Nearby 18-hole world-class championship golf course, Cocotal Golf & Country Club; complimentary green fees. Golf cart rental is mandatory ($). Rental clubs are available ($).

    50% OFF the Regular Green Fee with golf cart included.

Off-Site Attraction
  • Palma Real Shopping Village
    This prestigious shopping center offers more than 45 international and local brands, restaurants, bars, banks, a supermarket and a pharmacy.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6895 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Melia is getting tired - time for some upgrades

    We have been coming to this resort for over 15 years and this year I was hoping for a much better experience than we had. The best part of the holiday was our concierge Aberlardo, and staff at The Riviera: Francisco, Manuel ,Ramon Sosa, Dulce and Valery!

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Weekend getaway and spa massage

    Our experience at Yhi Spa was absolutely incredible! The massage was so relaxing, and the pedicure left our feet feeling refreshed and pampered. The serene atmosphere of the resort and spa made our visit even more enjoyable. We truly cherished every moment spent there and would highly recommend it to anyone looking for a rejuvenating escape. It was the perfect way to unwind and indulge in some well-deserved self-care!

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10 out of 10 do it again!!

    Ramon Rodriguez at the Cape Nao Beach Club makes the BEST pina colodas! 10 out of 10! Highly recommend! Jesus is a fantastic concierge, he is super helpful! Joaquin makes an unreal shooter! Tastes like sour cherry! The lemon drop shooters at the Olive Bar are great as well.

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Yhi Spa

    The spa was great, Mackendy spa was a great help let us know everything that was offered. The masseuses were very nice and gave great massages. The spa was very relaxing, and we relaxed in the Jacuzzi after the massage. Overall it was a great experience.

    Feb 14, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Looks nice but be aware

    A clean, well presented resort with tired, dated rooms . Let down by excessive prices in the shop, grumpy staff in the (additional cost Japanese restaurant which was a rip off by the way) and a un-inspiring buffet that serves exactly the same food everyday. Be prepared for a huge sprawling resort with underwhelming bars with lack of staff serving drinks in paper cups. Won't be back. PS get ready to "reserve" your loungers round the pool 😤

    Feb 14, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
  • General Policies:

    Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319